Episodes

  • Empowering Sales Leaders with John Golden

    Empowering Sales Leaders with John Golden
    Dec 7 2025
    In this episode of the Exceptional Sales Leader Podcast, I welcome John Golden, a seasoned sales leader and renowned speaker in the sales industry. With a rich history in sales leadership and strategy, John shares compelling insights into the evolving role of sales leaders and the paradigms that shape effective sales teams. The episode delves into John's career trajectory that began in Dublin and led him to Silicon Valley during the dot-com boom, painting a vivid picture of his strategic ascent in the sales domain. Throughout the conversation, we explore various facets critical to sales leadership success such as the indispensability of coaching, the importance of a robust CRM system, and the creation of self-reliant sales teams. John emphasises the necessity for sales leaders to invest in personal coaching and mentorship, advocating for a shift from command-and-control management to an empowering, supportive approach. The episode also covers the concept of "salespreneurs," highlighting the entrepreneurial spirit that high-performing salespeople often embody, ensuring a dynamic, self-sufficient sales atmosphere. To connect with John, and to learn more about what he does, including checking out his podcast, Sales Pop, go to: LinkedIn - https://www.linkedin.com/in/johngolden/ Website - https://www.pipelinersales.com/ Podcast - https://podcasts.apple.com/au/podcast/sales-pop-podcasts-insights-from-top-experts-in-sales/id1455305326
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    48 mins
  • The Hidden YES with Matt Sucha

    The Hidden YES with Matt Sucha
    Dec 4 2025
    In this engaging episode of the Exceptional Sales Leader Podcast, I am joined by Matt Sucha, the CEO of MindWorx Consulting, as we unpack his unconventional journey from being an actuary to becoming a global leader in consumer psychology training, along with his insights into sales and the art of persuasion. The episode centres around Matt's upcoming book, "The Hidden YES," and explores profound insights into consumer behaviour and psychology that can transform sales practices. Throughout the conversation, Matt unveils the fundamental mistakes salespeople often make, such as over-reliance on motivation and neglect of psychological barriers. He shares valuable insights on addressing buyer uncertainties and leveraging context to enhance persuasion. His collaboration with renowned figures in behavioral economics, like Dan Ariely, has established Matt's reputation as a thought leader in the field. With practical examples and vivid storytelling, he illustrates how subtle changes in communication can lead to significant improvements in sales outcomes. To connect with Matt, and to learn more about what he does, including grabbing a copy of his new book, go to: LinkedIn - https://www.linkedin.com/in/matt-sucha/ Website - https://mindworx.net/ Book - https://thehiddenyes.com/
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    49 mins
  • The No Bullsh*t Strategy with Alex Smith

    The No Bullsh*t Strategy with Alex Smith
    Dec 2 2025
    In this episode of the Exceptional Sales Leader Podcast, I am joined by Alex Smith, founder of Basic Arts and author of "The No Bullshit Strategy." Together, we explore the misconceptions surrounding business strategy and how simplifying these concepts can lead to more tangible success. Alex's unconventional journey in strategy, beginning without formal education in the field, offers enlightening insights into how less can be more in the complex world of business strategy. Alex dives deep into the dynamics of effective strategy by underscoring its simplicity and execution. He emphasises that the real value of strategy lies in actionable insights rather than jargon-filled boardroom discussions. As the conversation unfolds, Alex shares his perspective on how culture and strategy intertwine, illustrating how a defined strategy can foster a unique culture within an organisation. The episode further tackles the critical concept of not striving to be the "best" but focusing on becoming the "only" in one's niche. By challenging traditional norms and encouraging businesses to embrace distinctive approaches, Alex provides a fresh perspective that is both practical and inspiring. To connect with Alex and to learn more about what he does, including gaining access to free resources, go to: LinkedIn - https://www.linkedin.com/in/alex-m-h-smith/ Website - https://basicarts.org/ Free Resources - https://basicarts.org/welcome/ YouTube - https://www.youtube.com/@AlexMHSmith
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    47 mins
  • From Engineering to Real Estate Success – Dan Norcross

    From Engineering to Real Estate Success – Dan Norcross
    Nov 29 2025
    In this engaging episode, Dan Norcross shares his remarkable transition from a successful engineering career to becoming the founder and CEO of Regal Relocations, and his journey to becoming a dynamic property investment strategist. As he delves into his strategies for property investments, listeners will discover how Dan leverages data-driven decision-making and innovative business models to achieve win-win scenarios for investors and property owners alike. This episode provides a deep dive into Dan's journey within the property sector, revealing critical insights into the power of mentoring and coaching, as well as the significant impact of taking decisive actions. Dan explains how he has harnessed his analytical skills to overcome challenges and upend traditional paradigms in property investment. Whether it's the intricacies of the serviced accommodation industry or the strategic management of investor relations, this episode demonstrates how Dan has effectively used strategic foresight to generate substantial growth and secure financial freedom, reflecting a mission-driven approach focused on balance, integrity, and long-term vision. To connect with Dan & to learn more about what he does, go to: LinkedIn - https://www.linkedin.com/in/dan-norcross-ieng-mimeche-miod-21575636/ Facebook - https://www.facebook.com/dan.norcross.10 Instagram - https://www.instagram.com/dan.norcross/
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    50 mins
  • From Zoology to Online Success – Matt Raad’s Incredible Journey

    From Zoology to Online Success – Matt Raad’s Incredible Journey
    Nov 26 2025
    In this engaging episode of the Exceptional Sales Leader Podcast, I sit down with Matt Raad, an expert in buying and selling online businesses, to explore the future of financial independence. Matt recounts his transformative journey from Zoology student to successful entrepreneur, emphasising the pivotal role of sales and the attraction of leveraging online businesses for financial freedom. Together with his wife, Liz, Matt has built a dynamic career by acquiring and managing digital properties, illustrating the viability of generating passive income through strategic online investments. Throughout the conversation, we delve into the nuances of transitioning from traditional sales and business management to online entrepreneurship. Matt discusses the critical aspects of building a robust digital presence, leveraging AI, and the significance of having a side hustle as a safety net in the volatile job market. We also touch on vital themes such as finding your niche, the importance of maintaining real-life relationships in business, and understanding digital marketplaces. This episode is a treasure trove for aspiring entrepreneurs seeking to diversify their income streams by mastering digital enterprises. To connect with Matt and to learn more about what he does, go to: LinkedIn - https://www.linkedin.com/in/matt-raad/ Website - https://www.ebusinessinstitute.com.au/
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    48 mins
  • The Inverse Closing Method with Adam Cerra

    The Inverse Closing Method with Adam Cerra
    Nov 23 2025
    In this engaging episode of the Exceptional Sales Leader Podcast, I sit down with sales expert Adam Cerra, Founder & CEO of DFY High Ticket Closing & Closer Academy, and creator of The Inverse Closing Method. The conversation explores Adam's formidable career, beginning in IT support and evolving into the high-stakes world of sales. Particularly for coaches and educators in personal development, Adam's methodologies are built on creating genuine buying decisions and establishing integrity and authority in sales conversations. The episode delves deep into Adam's inverse closing method, a distinctive strategy that prioritises understanding customer pain points using emotional intelligence, with emphasis on selling decisions rather than products. Adam underscores the importance of authority in sales and challenges traditional methods through philosophical and ethical angles. By focusing on serving clients ethically and understanding their specific needs, Adam reveals effective ways for sales professionals to thrive without the traditional "sleaze" associated with selling. The discussion also covers projections, NLP strategies, and the future of sales in an AI-driven world, presenting a nuanced perspective on how sales professionals can enhance their skills with technology without being replaced by it. To connect with Adam and to learn more about what he does, including grabbing a copy of his book 'Conversation to Client', please go to: LinkedIn - https://www.linkedin.com/in/adamcerra/ Website - https://adamcerra.com/ Book - https://www.conversationtoclient.com/buy-book
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    51 mins
  • Mastering Sales Through Servant Leadership with Neil Reich

    Mastering Sales Through Servant Leadership with Neil Reich
    Nov 19 2025
    In this episode of the Exceptional Sales Leader Podcast, I am thrilled to be joined by Neil Reich, Founder & CEO of Care Connect Advisors, from Tampa, Florida. With a remarkable career in sales and healthcare, Neil brings a wealth of experience and insights into building successful sales teams and delivering exceptional value to customers. In this episode, Neil shares his leadership journey, recounting pivotal moments and lessons learned from mentors that have shaped his approach to business and life. We explore the significance of mentorship, developing a successful sales strategy, the importance of surrounding ourselves with the right people, as well as deep diving into servant leadership. With insightful discussions on value-based care, the power of referrals, and overcoming adversity, Neil offers invaluable guidance for those looking to thrive in a competitive market. Anyone interested in healthcare sales, leadership, or business startups will find this episode immensely valuable. To connect with Neil and to learn more about what he does, please go to: LinkedIn - https://www.linkedin.com/in/neil-reich-3382498/ Website - https://careconnectagency.com/
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    47 mins
  • Speed to Lead – The Power of Live Chat with Terry Wilson

    Speed to Lead – The Power of Live Chat with Terry Wilson
    Nov 16 2025
    In this compelling episode of The Exceptional Sales Leader Podcast, I am joined by Terry Wilson, CEO of Chat Metrics, to discuss the critical interplay between human interaction and technology in sales conversions. With a background in accounting and the steel industry, Terry's transition into digital marketing highlights the importance of human-centric live chat solutions for online businesses. Listeners will gain insights into Chat Metrics’ journey and unique business model that prioritises 24/7 human interaction over automation and AI bots, ensuring quality customer engagement. Throughout the conversation, Terry elaborates on the transformative power of live chat in enhancing lead generation and the common pitfalls businesses face when adopting chat technologies. Key challenges, like finding skilled personnel to manage live interactions across time zones and the impact of tech trends like AI, are explored in depth. Terry emphasises the principle of “give before you ask,” advocating for genuine, human-first interactions to cultivate trust and improve conversions. This episode is rich with expert advice for anyone looking to optimise their online sales strategies with proven human engagement techniques and is a must-listen for sales and marketing leaders aiming to leverage technology effectively. To connect with Terry and to learn more about Chat Metrics, please go to: LinkedIn - https://www.linkedin.com/in/terry-wilson-tj/ Website - https://www.chatmetrics.com/ Podcast "The Chat" - https://podcasts.apple.com/au/podcast/the-chat-conversations-with-marketing-and-sales-leaders/id1778175226
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    58 mins