• Peak Performance: When and Why It Matters in the Workshop
    Sep 23 2024

    In this episode of the Frictionless Workshop podcast, we discuss the concept of peak performance in the automotive industry. Drawing parallels to sports, they explore the challenges technicians face and the often unreasonable expectation of continuous peak performance. The conversation delves into the importance of discretionary effort, sustainable practices, and proper acknowledgement to achieve true excellence. Andrew shares a humorous and insightful personal story to highlight the notion of effort versus return, emphasising the need for balanced and realistic expectations in the workplace.

    Andrew has a variety of free downloads and tools you can grab.

    Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

    This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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    21 mins
  • Boosting Technician Engagement: The Keys to Success
    Sep 9 2024

    In this episode of the Frictionless Workshop podcast, we discuss the critical aspects of technician engagement, focusing on retention, development, and management styles. We debunk common myths, reflecting on Henry Ford's business philosophies and how they relate to modern workplaces. With a deep dive into the challenges and solutions in the automotive industry, this episode offers real-world strategies to enhance technician performance, leading to a more profitable and fulfilling work environment.

    Andrew has a variety of free downloads and tools you can grab.

    Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

    This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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    18 mins
  • How do you get resourcefulness?
    Aug 12 2024

    Join us as we dive deep into the world of technical resourcefulness! We unpack the organised strategies and tactics that set apart the most resourceful automotive technicians. We kick off with a jaw-dropping tale of 196 fault codes on a single car and discuss how to cut through the chaos without breaking the bank . We also explore how workshop owners can break down barriers to resourcefulness and transform their teams into problem-solving wizards. Packed with real-life examples and expert tips, this episode is a treasure trove for anyone looking to master the art of technical troubleshooting.

    Andrew has a variety of free downloads and tools you can grab.

    Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

    This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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    23 mins
  • Unlocking the Resourceful Technician Formula
    Jul 29 2024

    We unpack the 'Resourceful Technician Formula,' a game-changing approach used by top automotive gurus to thrive in complex, high-pressure environments. Discover the three key components—mindset, meaning, and method—and how mastering them can set you apart. Learn about managing mental friction, finding your personal meaningful purpose, and maintaining mental upkeep. Hear an exciting story about salvaging a rare car part and witness resourcefulness in action. Whether you're a seasoned technician or just curious, this episode is packed with insights and practical tips to elevate your problem-solving skills!

    Andrew has a variety of free downloads and tools you can grab.

    Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

    This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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    23 mins
  • How Neurobehavioral Modelling can transform automotive technicians
    Jul 15 2024

    Join us thrilling journey into the realm of resourcefulness in technical training. We share eureka moments, revealing how neurobehavioral modelling can transform ordinary technicians into industry elites. Don’t miss the laugh-out-loud story of a Dodge Viper mishap that underscores the importance of clear communication and innovative problem-solving. Stay tuned for the next episode where the secret 'resourceful technician formula' will be unveiled!

    Andrew has a variety of free downloads and tools you can grab.

    Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

    This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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    23 mins
  • Unlocking Skills and Cost: Redefining Automotive Training
    Jul 1 2024

    Join us as we explore the intricacies of training automotive technicians and the hidden financial strains businesses endure during this period. Discover why first-year apprentices are only 25% productive and the staggering amount of information needed to work across various car brands. We'll demystify the concept of 'resourcefulness' and explain why it's the key to thriving in today's complex automotive landscape. Learn why the industry must shift from rote learning to strategic problem-solving to prepare technicians for the future. Don't miss this enlightening discussion on turning technical training into a transformative process for both businesses and their people.

    Andrew has a variety of free downloads and tools you can grab.

    Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

    This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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    21 mins
  • Unlocking Technical Excellence: The Power of Resourcefulness
    Jun 15 2024

    Traditionally, training has focused on an expansive array of technical knowledge, but has underestimated the power of teaching resourcefulness. Learn how this overlooked skill can transform technicians into problem-solving gurus who accelerate your business's success. Plus, part 2 of a classroom acronym blunder

    Andrew has a variety of free downloads and tools you can grab.

    Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

    This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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    17 mins
  • Automotive Industry Challenges: Skills, Solutions, and Success
    May 29 2024

    Struggling to find qualified techs in a world of Teslas and self-driving cars? Dive headfirst into the wrenching world of the automotive skills shortage. We'll crack open the difference between a skills gap and a skills abyss, and explore the challenges of training techs in a high-speed industry. Andrew even shares a hilarious (and eye-opening) story from a training trip gone wrong that proves technical education ain't all sunshine and oil changes. We'll grease the wheels for innovative solutions and build a future-proof automotive workforce. Buckle up, it's gonna be a wild ride!

    Andrew has a variety of free downloads and tools you can grab.

    Discover if your workshop is Retention Worthy© here or visit his website, https://www.solutionsculture.com where the focus is on bringing reliable profitability to automotive workshop owners and workshop management through the Retention, Engagement and Development of their Technical Professionals.

    This podcast was produced by 'Podcasts Done for You' https://commtogether.com.au .

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    24 mins