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The Future of Internal Communication

The Future of Internal Communication

By: Institute of Internal Communication
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The Future of Internal Communication podcast is a series commissioned by The Institute of Internal Communication.

Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever.

The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace trust, connection, culture, innovation, resilience and performance.

Hosts Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. In increasingly digital, data driven, distributed and on-demand work landscapes, their conversations with thought-leaders examine the human side of work.

Copyright 2021 All rights reserved.
Economics
Episodes
  • Rethinking leadership for the future of work with Louise Mowbray
    Nov 19 2025

    The range of challenges confronting businesses today are constant, complex and deeply entangled. There is no rule book for this level of ambiguity and business leaders must grapple with the unknown on a daily basis. This requires an entirely different mindset and the ability to make sense of and interpret novel situations as they arise.

    In this episode, Jen, Dom and Cat chat with coach and futurist Louise Mowbray about the rapidly evolving future of work and the skills required to successfully navigate it. Access to trusted networks of individuals with alternative viewpoints is a must for those organisations looking to successfully futureproof and survive the coming years.

    Communication, connection and community have never been more needed in business today.

    About Louise Mowbray

    Louise is the Founder of Mowbray by Design, the Future-Focused Conscious Leadership Consultancy. She specialises in The Future of Work and Leadership, working with clients across the sectors at the intersection of futures, technology, innovation, transformation and purpose-driven business.

    Louise is a leadership advisor, coach, strategist and futurist, the author of Relevant: Future-Focused Leadership, and a co-author of Uncertainty: Making Sense of the World for Better, Bolder Outcomes. She is a sought-after keynote speaker, an occasional visiting lecturer for business schools and a regular guest on podcasts, panel discussions and live events.

    In earlier career chapters, Louise worked for listed organisations in the investment banking, technology and executive search sectors, co-founded an executive search firm and was MD MENA for a British luxury lifestyle company. She has lived and worked in the UK, the UAE and South Africa and works with clients around the world.

    Find Louise on LinkedIn: https://www.linkedin.com/in/louisemowbray

    Mowbray by Design: https://mowbraybydesign.com

    Relevant: Future-Focused Leadership: https://amzn.eu/d/e677nfv

    Relevant Substack: https://louisemowbray.substack.com

    Key blogs

    Sensemaking: Making Sense of Non Sense:

    https://louisemowbray.substack.com/p/sensemaking-making-sense-of-non-sense

    The Information Overload:

    https://louisemowbray.substack.com/p/the-information-overload

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    46 mins
  • Nurturing inclusive work cultures with Amraze Khan
    Nov 5 2025

    As economic, societal and environmental conditions deteriorate, social tensions are escalating. Some politicians use fear to fuel their own extreme agendas and it’s increasingly popular to blame others for the ills of the world. Nationalism and discrimination are at their worst in decades. This has significant negative impact on workplace cohesion as many feel increasingly marginalised.

    Yet in contrast, scientific research shows the extent to which successful innovation – much needed in most organisations today – comes from diversity of thought. And different perspectives come, of course, from a rich diversity of lived experience. In this episode, Amraze Khan shares his experience of working in EDI and examines the increasingly urgent need for inclusion at work.

    Amraze Khan (He/Him)

    Amraze is the Head of EDI at Manchester Metropolitan University, where he leads the vision, supporting the University to become intentionally inclusive for its 4,500 staff members and around 40,000 students.

    He has worked in EDI for nearly a decade, with experience in senior leadership roles across various industries comprising of the NHS, within Charities and Local Government. Prior to this, Amraze worked in senior communication roles in the NHS and Civil Service.

    Outside of work, Amraze is a proud Yorkshireman, a carer, father to two cats, a Trustee at Rochdale Mind, an avid blogger, and podcaster.

    Find Amraze on LinkedIn: https://www.linkedin.com/in/amraze-khan-mcipd-miepd-94a1a56b/

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    39 mins
  • Knowledge sharing in the age of AI with Zoe Colosimo
    Oct 22 2025

    With a significant proportion of the UK already struggling to access basic online tools and services, digital accessibility is a key issue too few business or political leaders are addressing. Without urgent attention to educate and inform, already disadvantaged and vulnerable people and communities will continue to fall behind and miss out on the benefits AI has to offer, not least in addressing social and societal inequality.

    In this episode, Jen, Dom and Cat chat with Zoe Colosimo, COO of award-winning giving platform Neighbourly. They discuss what socially-minded organisations can do to address AI inequality and the opportunity for internal communication to help make a difference.

    About Zoe Colosimo

    Zoe is a founding member and the Chief Operating Officer at Neighbourly, an organisation dedicated to helping companies bring their brand purpose to life. Since its launch in 2014, Neighbourly has enabled businesses to make meaningful contributions to local communities through volunteer time, grants, and surplus products and built a network of over 45,000 local causes and 9000+ company offices and branches, creating nearly £1 billion in social value across the UK and Ireland. Zoe’s motivation is rooted in the belief that sustainable communities are built through local relationships, and good corporate citizenship is essential to any company’s success.

    Find Zoe on LinkedIn: https://www.linkedin.com/in/zoecolosimo/

    Neighbourly website: https://www.neighbourly.com/

    Ai123 resource hub: https://hub.neighbourly.com/ai123-resource-hub

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    41 mins
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