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The Future of Internal Communication

The Future of Internal Communication

By: Institute of Internal Communication
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The Future of Internal Communication podcast is a series commissioned by The Institute of Internal Communication.

Organisations today face widespread and continuous disruption. The way communication takes place within and across teams, departments and business units is more critical than ever.

The podcast hosts subject matter experts from within and outside internal communication, each sharing their insights on the future of work and the role of communication as an essential driver of workplace trust, connection, culture, innovation, resilience and performance.

Hosts Jennifer Sproul, Dominic Walters and Cat Barnard explore opportunity for internal communicators. In increasingly digital, data driven, distributed and on-demand work landscapes, their conversations with thought-leaders examine the human side of work.

Copyright 2021 All rights reserved.
Economics
Episodes
  • The business value of sustainability communication with Daniel Cope
    Apr 15 2026

    The UK's net zero sector is now growing three times faster than the broader economy. In summer 2025, the UK Office for Budget Responsibility confirmed that achieving net zero costs far less than inaction and renewable energy has become significantly cheaper faster than previously forecast.

    Yet most of this positive news doesn’t feature in the mainstream media, overshadowed by clickbait doom-mongering headlines.

    In this episode, Chartered Environmentalist Daniel Cope shares his experience of helping organisations reduce carbon emissions and waste and highlights why internal communication is an integral element of sustainable business.

    About Daniel Cope

    Dan is a Chartered Environmentalist and the Founder of Green Lark Environmental Solutions, bringing nearly two decades of experience helping organisations navigate the realities of climate change. His work spans small enterprises to global multinationals, supporting leaders to cut emissions, strengthen resilience, and embed sustainability into strategic decision‑making.

    Driven by a belief that environmental stewardship and economic viability must work in tandem, Dan specialises in carbon accounting, net‑zero strategy, and the development of credible, measurable emission‑reduction programmes. He is known for translating complex climate data into clear, actionable insight, and for challenging organisations to recognise both their impact and their opportunity to lead.

    A passionate climate‑change speaker, Dan works to move climate action beyond political polarisation, helping organisations communicate with clarity and purpose. His focus is on enabling leaders to reduce emissions in ways that enhance performance, credibility and long‑term value.

    Find Daniel on LinkedIn: https://www.linkedin.com/in/copedaniel/

    Greenlark: https://www.greenlark.co.uk/

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    52 mins
  • The way we talk around here with Gill Ereaut
    Apr 1 2026

    Highly commended in the 2025 Business Book Awards, The Way We Talk Around Here offers a treasure trove for internal communicators. It examines the intricate interplay between culture and language, showcasing how the forensic analysis of language and discourse can accelerate organisational performance.

    In this episode, Jen, Dom and Cat chat with Gill to learn about her work and what she has learned about how the choice of language – both written and spoken – go on to shape and underpin culture. Understanding the relationship between language and culture is a superpower to be leveraged by internal communicators seeking to deliver strategic impact.

    About Gill Ereaut

    Gill Ereaut is a researcher, author, speaker and organisational consultant. She founded the consultancy Linguistic Landscapes in 2002, pioneering the application of language sciences to real organisational issues.

    Her book "The Way We Talk Around Here: How your organization's culture shows up in your language and why it matters" is an Amazon No.1 Bestseller, was Highly Commended in the 'People, Culture and Management' category of the Business Book Awards 2025, and won in the 'Stories and Conversations' category of The Change Ninja Book Awards 2025.

    She holds degrees in Psychology and Contemporary Cultural Processes and has amassed more than 40 years’ experience in business consulting. She remains insatiably curious about organisations and language and the effects they have on each other.

    She lives in Oxford, UK with an oversized whippet and (probably) too many books.

    Find Gill on LinkedIn: https://www.linkedin.com/in/gillereaut/

    Linguistic Landscapes website: https://linguisticlandscapes.com/

    Get the book: https://www.waterstones.com/book/the-way-we-talk-around-here/gill-ereaut/9781788604840

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    1 hr and 2 mins
  • From crisis communication to resilience communication; the reality of geopolitical conflict with Ada Borucka
    Mar 18 2026

    With no shortage of external crises to worry about, most forward-thinking organisations by now have devised a crisis communication plan, to assist and reassure colleagues in case of emergency. But what happens when crisis turns from temporary to sustained? How do people working under the threat of persistent danger maintain focus on core business objectives?

    In this episode, Dom, Jen and Cat talk with internal communication professional Ada Borucka. Located in Poland, Ada has spent the past four years helping organisations leverage internal communication to allay colleague anxieties. She introduces the concept of resilience communication and shares her experience of the pivotal role internal communication now plays in helping organisations sustain performance despite the odds.

    About Adriana Borucka

    Adriana Borucka is an internal communication strategist with 20 years of experience helping organizations build effective communication and navigate change. As the founder of Poland’s first agency dedicated to internal communication, PinPoint, she has supported leaders and teams in shaping strategies, refining processes and adapting to an evolving market.

    For the past decade, Adriana has also been building a national community of communication practitioners through an annual industry conference, podcasts and regular meet-ups for professionals. She co-authors Poland’s annual IC market report and recently published a study on workplace communication during election periods.

    She additionally supports international companies in understanding and entering the Polish IC landscape. Adriana believes communication creates real value when it connects people, builds understanding and helps organizations evolve responsibly in a changing world.

    Find Ada on LinkedIn: https://www.linkedin.com/in/adrianaborucka/

    Find Pin-point: https://pin-point.pl/

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    45 mins
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