In this episode of the GenAIrous Podcast, Rahul Singhal (Chief Product and Marketing Officer, Innodata) shares insightful perspectives on how Gen AI is poised to reshape humanity. Beginning with his view that this technology could herald the dawn of a new internet, he takes listeners on a journey through why humanities degrees will gain renewed importance in the Gen AI era, the need for golden data sets, and what makes the reality of a one-person startup achievable. He also delves into the evolution required for Gen AI models to handle deduction and reasoning. Tune in to explore the future landscape of Gen AI.

As Innodata’s Chief Product Officer, Rahul drives the development of innovative AI data solutions trusted by the world’s top tech companies. His teams build cutting-edge platforms and develop solutions across generative, traditional, and enterprise AI, from data collection and annotation to supervised fine-tuning and model safety and red teaming. Under his leadership, he has helped transform Innodata into an AI powerhouse, driving a 15X increase in shareholder value translating into a $400M increase in the market cap, and securing partnerships with five of the Magnificent Seven. Before joining Innodata, Rahul was Chief Product Officer at Equals 3, an AI marketing platform recognized with industry accolades such as Gartner Cool Vendor, CES Top 5, and the IBM Watson ISV Award. Prior to that, he spent over a decade at IBM, where he led the Watson Platform’s product portfolio, growing its services 100X and launching over 15 new APIs in vision, speech, data, and language.

01:11 The Transformative Power of Gen AI

02:43 Data: The Core of AI Success

05:28 Evolving Skill Sets in the AI Era

09:15 The Future of Startups in a Gen AI world

11:04 Domain Specific Transformations

13:55 Client Perspectives on Gen AI

17:29 The Future Landscape of Gen AI

In this episode, Sangeet Paul Choudary (Founder, Platformation Labs) spotlights Gen AI's true potential — its ability to remove friction in knowledge management and understand highly structured knowledge bases. But what does this mean for businesses and where does competitiveness come into play? Tune in for a fascinating look at how Gen AI unlocks business value, the rise of geopolitical hotspots and the unfiltered truth about what happens when less qualified talent is enabled to do more sophisticated work.

Sangeet Paul Choudary is the bestselling author of Platform Revolution and Platform Scale and has advised CXOs at more than 40 of the Fortune 500 firms on platform strategy. He has been recognized as a Young Global Leader by the World Economic Forum and his work on platforms has been selected by Harvard Business Review as one of the top 10 ideas in strategy, alongside Michael Porter, Clayton Christensen and others. Sangeet is appointed to the advisory boards of ING, Standard Bank, GPA Brazil, and others and has formerly served as a member of the WEF's Global Future Council, the co-chair of the MIT Platform Strategy Summit, and a member of the ministerial advisory committee at the Ministry of Housing and Urban Affairs, Govt of India. He is a frequent keynote speaker at leading global forums including the G20 Summit, the World50 Summit, and the World Economic Forum.

00:00 Introduction and Background

02:27 The AI and Competitiveness Link

04:29 Impact on Decision, Workflow and Relationship Advantages

09:48 Unlocking Value within different Industries

15:16 Gen AI’s impact on the Coding Space

19:32 Hotspots for Building AI Skills at Scale

In this episode, Sanjeev Gupta talks about transforming the world of support engineering using Gen AI. An industry that is ripe for disruption, he unpacks the market potential, key challenges, and Kahuna Labs' unique approach to solving a problem that has stumped may. But perhaps most fascinating of all, Sanjeev spotlights the necessary shift from Enterprise Knowledge Graphs to Customer Knowledge Graphs. He also offers a perspective on the VC "waiting game" and how vendors can maximize the technology’s potential. Spoiler: it's not about immediately replacing humans. Tune in to find out where things stand.

Sanjeev is a co-founder and CEO of Kahuna Labs, a Gen-AI startup that is transforming Support Engineering. Sanjeev has a 25+ year career in leadership roles at tech companies ranging from small startups to industry leaders, two of which had an IPO during his tenure. Sanjeev led Customer Solutions Engineering worldwide at Google. Prior to starting Kahuna Labs, he led all New Product Introduction at Palo Alto Networks.

00:00 Introduction and Overview

01:15 Bringing Gen AI into Support Engineering

05:57 The Transformational Potential of Gen AI

09:53 Improving Efficiency and Customer Support

15:27 Building a Customer Knowledge Graph

17:05 The Journey to AI-Driven Support Engineering

19:15 Gen AI’s Impact on Industries

22:44 The Human-AI Equation