The Innovation Meets Leadership Podcast  By  cover art

The Innovation Meets Leadership Podcast

By: Natalie Born
  • Summary

  • We exist to empower your innovation and leadership transformation journey. Collaboration, innovation, and transformation are not just concepts they are how business gets done. Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support
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Episodes
  • 29. Your Banking Master Class with Mary Beth Coke
    Jul 21 2024

    How can mastering banking fundamentals transform the trajectory of your small to mid-sized business?

    In this enlightening episode of the Innovation Meets Leadership podcast, host Natalie Born is joined by Mary Beth Coke, District Director for Regions Bank, covering Georgia and the Carolinas. Mary Beth shares her extensive background in banking and discusses the critical role that financial strategies play in supporting entrepreneurs and business owners. From starting out to planning for future growth or an exit strategy, Mary Beth provides a masterclass in leveraging banking resources to propel business success. Her insights offer a roadmap for navigating the complex financial landscape that every business owner faces, emphasizing the importance of choosing the right banking partner.

    Mary Beth Coke, District Director for Regions Bank in GA/Carolinas since 2023, previously led Middle Market Banking at Truist. Her extensive experience spans various industries and leveraged finance. A Georgia Tech alum, she chairs the Georgia Council on Economic Education, enhancing financial literacy across the state.

    [00:00:00-00:02:00] Introduction to Financial Mastery:

    - The importance of understanding banking as a business tool.

    - How Regions Bank supports businesses across multiple states.

    - Mary Beth's unique approach to banking and customer relationship.

    [00:02:00-00:07:00] Banking Foundations for Entrepreneurs:

    - Mary Beth's journey from corporate to commercial banking.

    - The significance of training programs in banking careers.

    - How foundational skills in banking support business decision-making.

    [00:07:00-00:12:00] Strategic Banking for Business Growth:

    - Identifying and overcoming common business challenges through banking.

    - The role of a bank in strategic planning and financial management.

    - How to use banking products to facilitate business operations and growth.

    [00:12:00-00:17:00] Enhancing Business Operations Through Banking:

    - Practical advice for choosing the right banking services and products.

    - The impact of a good banking relationship on business stability.

    - Examples of how banks can provide comprehensive support beyond financing.

    [00:17:00-00:24:00] Preparing for Future Business Transitions:

    - Strategies for preparing a business for future growth or sale.

    - The importance of integrating strategic financial advice early on.

    - How to leverage banking relationships to maximize business potential.

    Quotes:

    - "You never know when you're going to need to rely on those deal specific skills or transaction awareness." - Mary Beth Coke

    - "It costs nothing to have a conversation, and it can open so many doors." - Mary Beth Coke

    Connect with Mary Beth:

    LinkedIn: https://www.linkedin.com/in/mary-beth-coke-811710b/

    LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.

    Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co

    These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube.

    Don't forget to subscribe and leave a 5-star review. Let's go transform something!

    --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support
    Show more Show less
    25 mins
  • 28. Customer Capitalism with Hunter Hastings
    Jul 7 2024

    How can businesses reclaim the customer-centric approach that defined early corporate success and adapt it for the 21st century?

    In this enlightening episode of Innovation Meets Leadership, host Natalie Born engages with Hunter Hastings, an economist and former corporate executive turned advisor and author. Hastings shares his rich experience spanning various roles, including CMO and CEO positions, and discusses the evolution of customer-centric business practices. He emphasizes the importance of putting the customer at the center of all business operations and innovations, drawing parallels between 19th-century entrepreneurial approaches and modern customer capitalism. Hastings provides valuable insights on removing organizational barriers, embracing self-management, and the power of empathy in understanding customer needs. This episode offers a compelling perspective on the future of management and the revival of customer-focused business strategies.

    Hunter Hastings is an economist who took up a career in corporate marketing and occupied the posts of Chief Marketing Officer in a global consumer products business, Chief Executive Officer in a Silicon Valley start-up enterprise, and Senior Partner in a global consulting company. He’s been an advisor to several Fortune 500 clients in the area of customer motivation and service strategy.

    [00:00:00 - 00:07:00] The Customer-Centric Journey: From P&G to Silicon Valley

    • Procter & Gamble's focus on understanding and serving the customer's needs

    • The importance of maintaining customer focus in technology companies

    • The shift from entrepreneurial to managerial approaches in the 20th century

    [00:07:00 - 00:14:00] Breaking Down Barriers: The Path to Organizational Innovation

    • Identifying and removing barriers to customer information flow

    • The emergence of cross-functional and dynamic teams

    • The potential future of self-management in organizations

    [00:14:00 - 00:19:00] Reimagining Implementation: Working Backwards from the Future

    • The importance of visualizing the end result in great detail

    • Working backwards to identify necessary components and steps

    • Balancing technology with customer needs and feelings

    [00:19:00 - 00:26:00] Empathy in Engineering: Understanding the Customer's Unspoken Desires

    • The importance of understanding customer feelings, not just functional needs

    • Recognizing customer dissatisfaction as an opportunity for innovation

    • Balancing customer input with entrepreneurial vision

    [00:26:00 - 00:30:00] The Revival of Customer Capitalism: Embracing the Future

    • The return of customer-centric approaches in 21st-century businesses

    • The power of imagination in entrepreneurship

    • Resources for further learning about customer-focused business strategies

    Quotes:

    "The future of management then is no management. It's self-management." - Hunter Hastings

    "The customer does know what they want, or at least they know what they want to be better. They don't know what they can want." - Hunter Hastings

    Connect with Hunter:

    Website: https://hunterhastings.com/

    LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.

    Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co

    These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube.

    Don't forget to subscribe and leave a 5-star review. Let's go transform something!

    --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support
    Show more Show less
    31 mins
  • 27. Grit, Growth and Gumption with Tinsley English
    Jun 16 2024

    What three essential elements can empower women to embrace their leadership abilities and thrive in their careers?


    In this thought-provoking episode of the Innovation Meets Leadership podcast, host Natalie Born engages in a captivating conversation with Tinsley English, a recognized expert in female leadership development. Tinsley shares her personal journey and the lessons she learned along the way, which inspired her to write her transformative book, "Grit, Growth, and Gumption." Throughout the discussion, Tinsley emphasizes the importance of investing in one's own growth, embracing vulnerability, and developing emotional intelligence to become an effective leader. She introduces her powerful G-Force Code system, which combines the elements of grit, growth, and gumption to help women lead themselves and others with confidence. Tinsley's insights and practical advice serve as a roadmap for aspiring female leaders, encouraging them to step out of their comfort zones, take chances, and make a lasting impact in their organizations and communities.


    Tinsley English is a recognized expert in female leadership development, a dynamic keynote speaker, and a best-selling author renowned for her transformative G-Force Code System.


    00:00:00 - 00:10:59 | Falling into Leadership: Tinsley's Journey and the Birth of G Force Code

    • Tinsley's personal experience of being promoted without an instruction manual highlights the common challenges faced by new leaders.

    • The G Force Code, a combination of grit, growth, and gumption, serves as a practical toolkit for women to develop their leadership skills.

    • Grit encompasses resilience, the ability to thrive through challenging times and setbacks, drawing inspiration from Tinsley's mother's example.

    00:11:00 - 00:19:59 | Embracing Gumption and Growth: Overcoming Fears and Developing Emotional Intelligence

    • Gumption involves strategic decision-making, weighing risks and rewards, and moving forward with confidence.

    • Women often struggle with taking chances and applying for positions they don't feel 100% qualified for, but it's essential to embrace gumption and "do it now."

    • Growth, particularly in emotional intelligence and empathy, is crucial for leaders to connect with and understand their team members.

    00:20:00 - 00:32:00 | Investing in Yourself and Others: The Importance of Self-Care and Giving Back

    • Leaders must invest in their own growth and self-care to effectively lead others and avoid burnout.

    • Vulnerability and relatability are key to building trust and psychological safety within teams.

    • As leaders mature, it's essential to turn around and give back to the next generation, sharing lessons learned and pulling others up.

    Quotes:

    "Leadership is not about just you. It's about investing in the growth of yourself and others." - Tinsley English

    "When you invest in something, you are giving it time and attention and diligence, like investing into the stock market." - Tinsley English


    Connect with Tinsley:

    Instagram: https://www.linkedin.com/in/tinsleyenglish/


    LEAVE A REVIEW + help someone empower their businesses through collaboration, innovation, and transformation by sharing this episode or clicking here to listen to our previous episodes.


    Check Natalie's new book, SET IT ON FIRE: The Art of Innovation, available now at setitonfire.co

    These are proven solutions to advance your leadership and innovation process. Check out our website innovationmeetsleadership.com, or connect with me on Linkedin, Facebook, Instagram, Twitter, and Youtube.


    Don't forget to subscribe and leave a 5-star review. Let's go transform something!

    --- Support this podcast: https://podcasters.spotify.com/pod/show/natalie-born/support
    Show more Show less
    33 mins

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