Episodes

  • How Back-to-School Changes Affect Your Pet and Groomer
    Sep 10 2024

    This episode discusses how the back-to-school season affects pets and grooming businesses. Pets can become stressed due to changes in family routines, which in turn impacts their behavior during grooming. Groomers face challenges with last-minute cancellations and no-shows, which can significantly reduce their income and disrupt their schedules. The hosts encourage pet owners to plan ahead, be mindful of their appointment times, and notify groomers well in advance if rescheduling is needed. They also highlight the need for extra patience with pets during grooming sessions at this time due to the increased stress pets may experience.

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    16 mins
  • The Unpredictable Nature of Pet Grooming: Why Appointment Durations Differ
    Aug 16 2024

    In this episode, the knowledgeable pet owner hosts discuss the various reasons why grooming times can vary from one appointment to the next. The amount of time it takes to groom a dog can be influenced by seasonal changes, coat types, the dog's emotional state, and environmental stressors. Groomers work diligently to provide the best care for each pet, which sometimes means taking extra time to ensure a safe and comfortable experience. It's essential for pet owners to understand that grooming is not just a simple haircut but a hands-on process that requires patience, skill, and adaptability to the unique needs of each dog.

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    16 mins
  • Pet Grooming 101: Finding the Right Fit for Your Pe
    Aug 9 2024

    In this episode of The Knowledgeable Pet Owner, the hosts discuss the various types of grooming businesses available for pet owners to choose from. They cover the pros and cons of each type, including salons (both small and large), home-based groomers, corporate salons, house call groomers, mobile groomers, and vet groomers. When selecting a grooming service, the hosts emphasize the importance of considering your pet's personality, health, and specific needs. They also highlight the significance of asking questions about the groomer's credentials and education to ensure your pet receives proper care from a trained professional.

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    21 mins
  • Why Tear Stains Happen and How to Manage Them
    Aug 2 2024

    In this episode of "The Knowledgeable Pet Owner," the hosts delve into the topic of tear stains and lick stains on dogs, explaining that these rust-colored marks are caused by porphyrins, a byproduct of red blood cell breakdown. The hosts highlight that these stains are often indicative of underlying issues, such as clogged tear ducts, eye irritation, or allergies, and emphasize the importance of consulting a veterinarian to address the root cause. While grooming can help manage the appearance of the stains, it cannot remove them completely, and certain products, including oral supplements, should be used cautiously. Owners are advised to maintain regular eye cleaning routines for their pets and be vigilant for any sudden changes that could point to more serious health concerns.

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    14 mins
  • The Truth About Anal Glands: Veterinary vs Grooming Care
    Jul 26 2024

    In this episode of "The Knowledgeable Pet Owner," the focus is on pet anal glands, their function, and the issues that can arise from them. The episode clarifies the differences between how veterinarians and groomers handle anal gland expression, stressing that groomers are legally not allowed to perform internal expressions. Emphasis is placed on the fact that a healthy pet's anal glands should naturally express during bowel movements and that regular manual expression by groomers can potentially cause harm. Pet owners are advised to seek veterinary assistance if their pets show signs of anal gland issues, such as scooting, excessive licking, or visible discomfort. The episode also highlights that conditions like anal gland abscesses require prompt medical attention.

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    14 mins
  • Understanding Groomer Techniques and Styles: What Pet Owners Need to Know
    Jul 10 2024

    In this episode of The Knowledgeable Pet Owner, hosts Lisa, Denise, and Chrissy dive into the nuances between grooming techniques and styles, helping pet owners understand what to expect when switching groomers. They explain how technique involves the proper use of tools and the hard skills necessary for grooming, while style reflects a groomer's unique aesthetic touch. The hosts also offer insights on how a pet's appearance can vary widely even with the same basics applied and emphasize the importance of communication between pet owners and groomers to achieve the desired look. Tune in for tips on how to better articulate your pet's grooming needs and recognize the artistry behind each groomer's work.

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    14 mins
  • Understanding the Benefits of Staying Loyal to One Pet Groomer
    Jul 2 2024

    In Episode 23 of *The Knowledgeable Pet Owner*, hosts Chrissy, Lisa, and Denise discuss the downsides of "Groomer Hopping"—changing your pet’s groomer frequently. They highlight how pets thrive on routine and feel more comfortable with a consistent groomer who understands their unique needs and preferences. Switching groomers can cause stress and disrupt this comfort, making grooming sessions more challenging. The hosts also share tips on coordinating with secondary groomers for traveling pets to ensure smoother transitions. Overall, the episode emphasizes sticking with the same groomer or facility for your pet’s well-being and ease.

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    11 mins
  • Understanding Why Groomers Sometimes Can't Answer Your Calls
    Jun 24 2024

    Welcome to another episode of The Knowledgeable Pet Owner, where your hosts Chrissy, Lisa, and Denise dive into why your groomer might not be answering the phone. In this episode, we'll explore the practical reasons behind this common issue, from the need for safety and undivided attention on pets to the challenges of small grooming businesses without reception staff. We'll also discuss the importance of efficient communication and how pet owners can better navigate scheduling appointments and ensuring their pets receive the best care possible. Join us as we shed light on the behind-the-scenes dynamics of grooming businesses and provide insights on how to make the most of your grooming experience. Stay tuned!

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    14 mins