• The MarTech Matrix with Aaron Zagha, CMO, Newton Baby
    Sep 22 2024

    Summary

    Sean and Aaron Zagha discuss the intersection of marketing and e-commerce, exploring the unique challenges and strategies faced by brands in the digital landscape. Aaron shares insights on the importance of integrating marketing with e-commerce, the extensive use of technology and tools, and the complexities of influencer marketing. They delve into measurement and attribution, the impact of AI on marketing strategies, and the significance of personalization in customer engagement. Aaron also emphasizes the importance of networking and staying informed about industry trends, while providing practical advice for navigating the challenges of Q4 marketing.


    Takeaways

    • There is no e-commerce without marketing.

    • A robust tech stack is essential for modern marketing.

    • Influencer marketing requires a diversified approach.

    • Measurement and attribution are critical for success.

    • AI is transforming how we optimize marketing efforts.

    • Personalization should focus on data-driven insights.

    • Networking is crucial for staying updated in the industry.

    • Incrementality testing helps understand true marketing impact.

    • Be strategic about marketing spend during high CPM periods.

    • Understanding statistics is vital for effective marketing.


      Chapters

      00:00

      Introduction to Brand Marketing Perspectives

      03:00

      The Integration of Marketing and E-commerce

      05:53

      Navigating the Tech Stack: Tools and Strategies

      08:49

      Influencer Marketing: Challenges and Strategies

      12:06

      Measurement and Attribution in Digital Marketing

      15:00

      The Impact of AI on Marketing and E-commerce

      18:01

      Personalization and Customer Engagement

      21:02

      Evaluating New Technologies and Solutions

      23:57

      Future Trends and Innovations in Marketing

      26:56

      Advice for Aspiring Marketers

      29:57

      Marketing Strategies for Q4


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    34 mins
  • Business Content: Distribution, Discoverability, and Monetization
    Jul 31 2024

    Summary VideoXRM is a business media platform that centralizes, indexes, and categorizes company videos, providing visibility, distribution, and business intelligence. It differs from company websites by offering more content and precise and relevant search capabilities. The platform serves as a two-sided marketplace, connecting companies that upload content with viewers who search for specific business content. The business model is freemium, with enhanced visibility options available for a fee. The long-term vision includes launching a company video channel, an AI video audio co-pilot, and localization in multiple languages. Takeaways - VideoXRM centralizes and categorizes company videos, providing visibility and distribution. - The platform offers precise and relevant search capabilities for business content. - It operates as a two-sided marketplace, connecting companies and viewers. - The business model is freemium, with enhanced visibility options available for a fee. - The long-term vision includes launching a company video channel, an AI video audio co-pilot, and localization in multiple languages. Chapters 00:00 Building a Business Media Platform for Information, Visibility, and Distribution 02:38 Extracting Information from Videos for Precise and Relevant Search 04:10 The Two-Sided Marketplace: Connecting Companies and Viewers 07:13 Freemium Model with Enhanced Visibility Options 14:03 Future Plans: Company Video Channel, AI Video Audio Co-Pilot, and Localization

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    25 mins
  • Owning the Sales Channel: Easy App Tech for Brands
    Jul 20 2024

    AppBrew is a platform that helps brands build high-performance sales channels through mobile apps. They aim to democratize access to app technology and provide brands with a native mobile app experience that enhances customer engagement, increases conversion rates, and leverages data for personalized marketing. The platform integrates with popular e-commerce platforms like Shopify, Magento, and Salesforce, allowing brands to sync their inventory, pricing, and product information in real-time. AppBrew also offers a wide range of integrations with third-party tools for search, personalization, loyalty programs, and more. Their goal is to empower brands to own their sales channels and compete effectively in the evolving e-commerce landscape.


    1. Democratizing Mobile App Development: Abhijeet explains how Appbrew is inspired by the likes of Shopify and Klaviyo. Just as Shopify made e-commerce accessible, Appbrew aims to provide brands with a robust and scalable platform to build high-performance mobile apps.
    2. Owning the Customer Experience: With the impending move towards a cookie-less world, owning a direct channel like a mobile app is crucial. Apps allow brands to gather first-party data, enhance personalization, and improve customer retention.
    3. Superior Mobile Experience: Native mobile apps offer significant advantages over mobile-optimized websites. Apps load faster (under 3 seconds) and provide better data leverage, with higher login rates and richer customer data.
    4. Seamless Integrations: Appbrew excels in creating an ecosystem where brands can integrate various functionalities seamlessly. From loyalty programs to personalized recommendations, the platform supports over 70 native integrations, making it easier for brands to enhance their app's capabilities.
    5. Impact on Omnichannel Commerce: Mobile apps are not just for online shopping. They bridge the gap between online and offline experiences, helping brands optimize merchandising, enhance in-store experiences, and drive sales both online and offline.
    6. Ease of Transition: Whether you're launching a new app or upgrading an existing one, Appbrew ensures a smooth transition. The platform conducts app audits, identifies areas for improvement, and helps brands achieve higher conversion rates and increased average order values.

    Chapters

    00:00

    Introduction and Differentiation

    08:40

    The Need for Mobile Apps in E-commerce

    16:20

    Advantages of Mobile Apps over Mobile Web

    19:32

    Integration with E-commerce Platforms

    24:08

    Enhancing the In-store Shopping Experience

    27:13

    Determining Readiness for an App

    30:38

    Building an App with AppBrew

    35:57

    Transitioning from an Existing App to AppBrew

    38:04

    Long-term Vision for AppBrew


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    40 mins
  • It's Not Google's Fault, It's the U.K.'s
    Jun 20 2024

    Summary

    In this conversation, Sean and Jason Gillespie discuss their experiences working together at Criteo and the impact Jason had on Sean's understanding of retargeting. They also delve into the concept of deep learning and neural networks, and how RTB House, a direct competitor of Criteo, is using these technologies in retargeting. They explore the future of retargeting in a cookie-less world and the role of Google's Privacy Sandbox in maintaining privacy while still enabling personalized advertising. The conversation concludes with a discussion on how different ad tech companies can leverage the Privacy Sandbox to make business and creative decisions without tracking users across the internet. In this conversation, Jaysen Gillespie and Sean discuss the impact of Google's Privacy Sandbox on the advertising industry. They cover topics such as the deprecation of third-party cookies, the role of AI in advertising, the importance of first-party data, and the future of targeted advertising. Jaysen explains how RTB House is adapting to these changes and offers advice for performance marketers.


    Takeaways

    • Jason Gillespie had a significant impact on Sean's understanding of retargeting during their time working together at Criteo.

    • RTB House, a direct competitor of Criteo, uses deep learning and neural networks in their retargeting approach.

    • The future of retargeting lies in a cookie-less world, and Google's Privacy Sandbox is a solution that maintains privacy while enabling personalized advertising.

    • Different ad tech companies can leverage the Privacy Sandbox to make business and creative decisions without tracking users across the internet. Google's Privacy Sandbox and the deprecation of third-party cookies are major changes that will impact the advertising industry.

    • AI-driven solutions like RTB House's Content GPT can help advertisers target audiences more accurately and effectively.

    • First-party data will become increasingly important for advertisers as third-party cookies are phased out.

    • Publishers will need to collect more first-party data from users in order to deliver relevant ads and monetize their content.

    • Marketers should audit their marketing vendors and prioritize partnerships with vendors that are prepared for a cookie-less future.

    • Alternative IDs and advanced contextual targeting are potential solutions for advertisers navigating the post-cookie landscape.

    Chapters

    00:00

    The Impact of Jason Gillespie on Sean's Understanding of Retargeting

    03:20

    The Future of Retargeting in a Cookie-less World: Google's Privacy Sandbox

    09:02

    Leveraging the Privacy Sandbox: Making Business and Creative Decisions

    30:12

    AI in Advertising: The Role of RTB House's Content GPT

    33:54

    The Importance of First-Party Data

    37:17

    Monetizing Content: The Rise of the Free Wall

    46:18

    Navigating the Post-Cookie Landscape

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    49 mins
  • User Generated Content: It's Power in Marketing & eCommerce
    Jun 17 2024

    Summary

    Cohley is a software platform that helps consumer brands generate content, including photos, videos, and product reviews. It focuses on creating content that fosters connection and trust between brands and consumers throughout the consumer journey. Cohley facilitates the relationship between brands and creators, allowing brands to tap into a network of over 100,000 creators. The platform also integrates with various channels and provides tools for brands to communicate directly with creators and approve assets. Cohley's business model involves a base license fee for using the platform and incremental spend directly to the creator. The platform secures content rights in perpetuity for brands, addressing a pain point in the market. UGC and influencer marketing are related but distinct concepts. UGC refers to content created by ordinary people, while influencer marketing involves leveraging the influence of individuals with large followings. The shift towards UGC and influencer marketing is driven by the need for scalable, high-quality content that resonates with consumers and builds trust. In this conversation, Tom and Sean discuss the value of user-generated content (UGC) in marketing and how Cohley, Tom's company, helps brands leverage UGC to drive engagement and conversions. They explore the different channels where brands can use UGC, such as social media, e-commerce websites, and even TV ads. They also discuss the importance of quality UGC and how it can provide information, social proof, and confidence to consumers. Tom shares how Cohley helps brands measure success by aligning content with strategic initiatives and key metrics. The conversation concludes with a discussion on the future of Cohley, including partnerships with platforms like Amazon and the use of AI to optimize content creation and decision-making.


    Takeaways

    Cohley is a software platform that helps consumer brands generate content, including photos, videos, and product reviews.

    The platform focuses on creating content that fosters connection and trust between brands and consumers throughout the consumer journey.

    Cohley facilitates the relationship between brands and creators, allowing brands to tap into a network of over 100,000 creators.

    The platform integrates with various channels and provides tools for brands to communicate directly with creators and approve assets.

    Cohley's business model involves a base license fee for using the platform and incremental spend directly to the creator.

    UGC and influencer marketing are related but distinct concepts, with UGC referring to content created by ordinary people and influencer marketing involving leveraging the influence of individuals with large followings.

    The shift towards UGC and influencer marketing is driven by the need for scalable, high-quality content that resonates with consumers and builds trust. User-generated content (UGC) is a valuable tool for brands to drive engagement and conversions.

    UGC can be used on various channels, including social media, e-commerce websites, and TV ads.

    Quality UGC provides information, social proof, and confidence to consumers.

    Brands can measure success by aligning content with strategic initiatives and key metrics.

    The future of Cohley includes partnerships with platforms like Amazon and the use of AI to optimize content creation and decision-making.



    Chapters

    00:00

    Introduction to Cohley

    02:25

    Facilitating the Relationship Between Brands and Creators

    08:40

    Cohley's Business Model

    13:53

    Understanding UGC and Influencer Marketing

    26:30

    The Power of User-Generated Content

    29:09

    Expanding the Reach of UGC

    31:02

    The Future of TV Ads: UGC vs. Hollywood Commercials

    33:04

    The Importance of Quality UGC

    34:54

    The Influence of Real People in UGC

    37:07

    The Impact of UGC Reviews

    41:02

    The Historical Context of Influencer Marketing


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    49 mins
  • Retailers Are Turning Into Media Powerhouses
    Jun 7 2024

    Greg Stellato discusses the vision and objectives of M3, a brand advertising company focused on helping specialty retailers generate additional revenue through brand advertising and sponsorship opportunities with Fortune 1000 advertisers. The conversation delves into the challenges faced by retailers, the evolution of brand advertising, the differences between retail media and commerce media, and the impact of programmatic advertising on brand safety and consumer experience. The conversation delves into the future of advertising, the role of data in targeting, and the impact of ad placements on consumer behavior. It also explores the challenges and opportunities for specialty retailers in leveraging advertising and sponsorships to generate revenue. The discussion covers the use of email and on-site ad placements, the importance of context in advertising, and the long-term vision for the company.

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    53 mins
  • Personalized eCommerce Website Experience are a Reality
    Jun 1 2024

    The conversation covers the acquisition of Intellimize by Webflow, the unique features of Intellimize's A-B testing and personalization products, the challenges of integrating acquisitions, and the founding story of Intellimize. It also delves into the application of machine learning and AI in personalization, the impact of personalization on user experience, and the potential for personalized experiences on e-commerce websites. The conversation delves into the application of AI and machine learning in website optimization, highlighting the benefits of real-time personalization and the challenges faced by brands in traditional A-B testing. It also explores the objections and mindset shifts required for adopting AI-driven optimization, along with the success metrics and common pitfalls. The use case of Dermalogica's success with Intellimize is presented, emphasizing the significant impact on revenue and customer experience.


    Takeaways

    • The strategic fit between Webflow and Intellimize is expected to bring great new use cases and delight customers.
    • Intellimize's A-B testing simplifies the process for marketers to visually drag and drop and move things around on their website to test ideas.
    • Personalization at Intellimize involves using rules and machine learning to deliver personalized experiences down to the individual level.
    • The application of machine learning and AI in personalization aims to optimize page content for the most efficient or highest volume conversions.
    • The conversation highlights the potential for e-commerce brands to personalize every user's experience on every page of the website without a lot of effort.
    • The founding story of Intellimize is rooted in the need for personalization and optimization on websites, driven by the experience of the company's founder as a marketer.
    • The impact of personalization on user experience is discussed, emphasizing the importance of showing the right content to each person at the right time. AI and machine learning enable real-time personalization and optimization of website content, leading to improved user experience and increased conversions.
    • Traditional A-B testing methods often result in delayed decision-making and are unable to adapt to rapidly changing user behaviors and market dynamics.
    • The objections to AI-driven optimization often stem from a lack of understanding and mindset shifts required within the organization, but the benefits include increased efficiency, improved ROAS, and the ability to do more with less.
    • Success in AI-driven optimization is measured not only by revenue and conversions but also by customer satisfaction and brand advocacy, highlighting the holistic impact on the business.
    • Common pitfalls in AI-driven optimization include the failure to communicate the reality of idea success rates and the lack of alignment within the organization on testing strategies and brand guidelines.
    • The use case of Dermalogica demonstrates the substantial impact of AI-driven optimization on revenue growth, subscription conversions, and user experience, showcasing the tangible benefits for brands.


    Chapters

    00:00 The Acquisition of Intellimize by Webflow

    02:38 Simplifying A-B Testing with Intellimize

    05:48 Delivering Personalized Experiences with Intellimize

    15:14 The Founding Story of Intellimize

    25:54 The Potential for Personalized Experiences on E-commerce Websites

    26:29 The Power of AI and Machine Learning in Real-Time Website Optimization

    29:21 Challenges and Mindset Shifts in Traditional A-B Testing

    30:46 Overcoming Objections and Embracing AI-Driven Optimization

    33:29 Measuring Success Beyond Revenue: The Holistic Impact

    48:53 Common Pitfalls and Best Practices in AI-Driven Optimization

    50:03 Dermalogica: A Case Study in Revenue Impact and Customer Experience

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    54 mins
  • A Window into the Walled Gardens: Who are Your Customers, Really?
    May 24 2024

    SummaryConsumer AI, offered by Profit Wheel, helps brands gain insights about their customers and target high-value audiences. The platform uses AI and cohort-level data to analyze customer behavior and interests, allowing brands to understand their customers better and find new potential customers. By uncovering common themes and interests among customer cohorts, brands can optimize their advertising and marketing strategies. Consumer AI offers various services, including audience identification, strategic partnerships, content creation, and market research. The platform integrates with different media accounts and provides seamless execution of campaigns. Brands can measure the success of Consumer AI through A/B testing and comparing the performance of their campaigns with and without the platform's insights. Getting started with Consumer AI is easy, requiring brands to grant access to their advertising accounts and undergo a demo of their data.


    Takeaways

    • Consumer AI helps brands gain insights about their customers and target high-value audiences.
    • The platform uses AI and cohort-level data to analyze customer behavior and interests.
    • Consumer AI offers various services, including audience identification, strategic partnerships, content creation, and market research.
    • The platform integrates with different media accounts and provides seamless execution of campaigns.
    • Brands can measure the success of Consumer AI through A/B testing and comparing campaign performance.
    • Getting started with Consumer AI is easy, requiring brands to grant access to their advertising accounts and undergo a demo of their data.

    Chapters

    00:49: Introduction to Consumer AI and Profit Wheel

    01:34 Consumer Discussion

    01:36 Overview of Consumer AI and Its Founding Purpose

    03:08 Bridging Adtech and Martech for Better Advertising

    03:38 Leveraging Customer Data for Enhanced Marketing Strategies

    20:13 Mapping Cohorts and Interests Across Platforms

    21:52 Challenges in the Advertising Industry

    22:35 Future Proofing Our Product

    22:56 Platform Integration and Campaign Support Across Multiple Channels

    23:18 Consumer AI Platform Implementation and Effectiveness

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    37 mins