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In this conversation, we’re talking about the crucial importance of gaining additional qualifications and certifications as a refrigeration technician, even if you’re company won’t pay to train you. The good news: most companies today are willing to invest money and time in employee training and skills development. Here, we’ll talk about why you should be pursuing additional training and refrigeration skills, and how to pitch your company on the value of investing in your training, and taking responsibility for your personal life and career, regardless of where you work or who you work with.

In this conversation, we discuss:

-Creating a personal training plan

-Training on personal time

-Paying for training out of pocket

-Why companies want to invest in training for employees

-Where to find additional training

-Arranging a training payment plan with your employer

-Return on investment from employee training

-Pitching training to your employer

-The learning mindset

-Employer vs. employee responsibility

-Taking initiative on professional development

-Value to the company of investing in training

-Government incentives and grants for skilled trades development

Helpful Links & Resources:

BOOK A CALL with Trevor to learn more about refrigeration training programs

Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More Here

Learn More About Refrigeration Mentor: https://refrigerationmentor.com/

Get your FREE Service & Compressor Troubleshooting Guide: Access Here

Refrigeration Mentor on Instagram

Refrigeration Mentor YouTube Channel

Learn more about Refrigeration Mentor's Supermarket Academy

BOOK A CALL with Trevor to learn more about refrigeration training programs

In this conversation, we’re talking with Jim Marsen of Jones Food Store Equipment Ltd. about how to sell more preventative maintenance (PM) contracts in the refrigeration industry. We cover how technicians can enhance their sales skills by knowing what to sell, how to sell, and who to sell to, all with integrity and honesty. Jim also has some great tips for overcoming challenges like customer hesitation and how to anyone can develop the soft skills every sales person needs.

In this conversation, we discuss:

-How to sell preventative maintenance

-How to create a value proposition

-Identifying your target client

-Avoiding false expectations

-How to build trust with customers

-Learning to be a better salesperson

-The importance of honesty in sales

-Identifying opportunities to upsell services

-Why technicians are innately great salespeople

-How to develop a sales mindset

-What to include in a preventative maintenance proposal

-Developing the soft skills of selling

-Importance of language in sales

-Developing the mindset to learn new skills

Helpful Links & Resources:

Connect with Jim on LinkedIn

Jones Food Store Equipment Ltd. Website

Episode 176: The Science of Refrigeration Troubleshooting: Tips and Techniques with Jim Marsen of Jones Foods

Episode 181: Ways to be more efficient as a technician and how to reduce your troubleshooting time with Jim Marsen

Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More Here

Learn More About Refrigeration Mentor: https://refrigerationmentor.com/

Get your FREE Service & Compressor Troubleshooting Guide: Access Here

Refrigeration Mentor on Instagram

Refrigeration Mentor YouTube Channel

Learn more about Refrigeration Mentor's Supermarket Academy

BOOK A CALL with Trevor to learn more about refrigeration training programs

In this conversation, we’re talking about the common feeling in refrigeration of constant “busyness” and the challenge of always putting out fires. Why is it many successful people rarely complain about feeling busy, while others perpetually express overwhelm? It comes down to having a proactive mindset and identifying the causes of overwhelm, whether related to customers, staff, management, or internal processes. This episode covers how to properly plan, communicate and foster teamwork so that together, refrigeration professionals can improve efficiencies and reduce the constant feelings of being “too busy.”

In this conversation, we discuss:

-Identifying the root causes of busyness

-Strategic approaches to manage busyness

-Team collaboration and long-term solutions

-Identifying the bottleneck that causing you to feel “always busy”

-Being productive vs putting out fires

-Developing an approach to putting out fires

-Being proactive instead of reactive

-Looking for inefficiencies

Helpful Links & Resources:

LinkedIn article: “The ‘I Am Too Busy’ Story” by Trevor Matthews

BOOK A CALL with Trevor to learn more about coaching & mentorship programs

Upcoming Servicing Compressors, Supermarket and CO2 Trainings: Learn More Here

Learn More About Refrigeration Mentor: https://refrigerationmentor.com/

Get your FREE Service & Compressor Troubleshooting Guide: Access Here

Refrigeration Mentor on Instagram

Refrigeration Mentor YouTube Channel