Dave Rogers challenges the way organisations respond when things don’t go to plan – and why getting it right matters more than ever. Dave, known as The Business Explorer, is an award-winning business consultant, author and TEDx Speaker.

Drawing on lessons from the hospitality industry, he explains how great businesses spot friction early, own their mistakes, and actively learn from feedback to create better experiences.

Inspired by Black Box Thinking, Dave explores how airlines use near-misses and failures to improve systems, and contrasts this with more defensive cultures in other sectors, including healthcare. The result? Powerful insights into how transparency, learning, and accountability shape outcomes for customers, employees, and entire ecosystems.

DAVE ROGERS
https://linktr.ee/thebusinessexplorer
Dave mentions the book, Be More Pirate by Sam Conniff Allende: https://amzn.asia/d/0cAGdvjc

THE SALES DOCTOR 

The Next Level Sales Impact Online Program
https://thesalesdr.com.au/online-program/

The Sales Revolution Book
https://thesalesdr.com.au/the-sales-revolution-book/

The Sales Doctor
https://thesalesdr.com.au/

See omnystudio.com/listener for privacy information.

Property management businesses are leaving serious money and loyalty on the table by being reactive instead of proactive. Hermione Gardner explains exactly how to fix it. Hermione is the no-fluff business and mindset coach behind Sidekick, a growth partner built specifically for property management entrepreneurs. With 20-plus years in real estate, she’s seen the stress, the overload, and the missed opportunities up close, then turned that experience into practical coaching, training, and a mastermind community for PM business owners.

Hermione breaks down how to grow a rent roll with consultative conversations, consistent lead generation, and systems that stop teams burning out. She outlines why great property managers aren’t automatically great business owners, and what skills need to level up fast: sales confidence, financials, leadership, and scalable processes.

THE SALES DOCTOR

Sidekick
https://sidekick.net.au/

The Next Level Sales Impact Online Program
https://thesalesdr.com.au/online-program/

The Sales Revolution Book
https://thesalesdr.com.au/the-sales-revolution-book/

The Sales Doctor
https://thesalesdr.com.au/

See omnystudio.com/listener for privacy information.

The salesperson who wins today doesn’t look like the salesperson who won five years ago… or even three. The market has shifted, buyers have changed, and the old playbook is no longer enough.

Ingrid breaks down the 10 qualities that define great business development people right now — not in theory, not in a textbook, but in the real conditions we’re all selling into. Some will sound obvious. Others might feel uncomfortable. All of them are essential if you want to stay relevant, credible, and effective in this market.

If you want a copy of the full list, email admin@thesalesdoctor.com.au

THE SALES DOCTOR  

The Next Level Sales Impact Online Program
https://thesalesdr.com.au/online-program/

The Sales Revolution Book
https://thesalesdr.com.au/the-sales-revolution-book/

The Sales Doctor
https://thesalesdr.com.au/

See omnystudio.com/listener for privacy information.

Great sales isn’t about transactions. It’s about intention, empathy, and long-term partnerships that genuinely add value. Seth Clancy, has built a career at the intersection of entertainment, events, and media across Australia and the UK. Now Commercial Director and executive team member at Oztix, Australia's largest independent ticketing company, Seth leads national partnerships and ticketing strategy for some of the country’s biggest promoters, venues, and events.

Seth shares his unconventional sales philosophy, his journey through major media brands, and how Oztix reframes ticketing as a gateway to a great experience. Ingrid and Seth discuss intentional selling, resilient sales leadership, and why chasing outcomes — not dollars — drives sustainable growth.

MORE INFORMATION

Oztix
https://www.oztix.com.au/

THE SALES DOCTOR  

The Next Level Sales Impact Online Program
https://thesalesdr.com.au/online-program/

The Sales Revolution Book
https://thesalesdr.com.au/the-sales-revolution-book/

The Sales Doctor
https://thesalesdr.com.au/

See omnystudio.com/listener for privacy information.

What if growing your business didn’t require hiring a full-time executive — but still gave you access to world-class leadership when it matters most? Colin Mills discusses how businesses are rethinking leadership, work, and growth — and why outcome-driven executive support is transforming both companies and careers.

Colin is the founder of The CFO Centre and Liberty Group, global leaders in fractional C-suite services. A former corporate CFO, Colin left the traditional track in 2001 to build what he now calls a movement — around 1,000 CFOs delivering expertise to thousands of clients worldwide.

Colin explores the evolution of fractional work post-COVID, why “fractional” may be the wrong word, and what it really takes to deliver freedom, clarity, and profitable growth for business owners.

Ingrid interviewed Colin’s son – and former professional footballer – JP Mills in episode 71 of The Sales Revolution (hear here: https://omny.fm/shows/the-sales-revolution/achieving-freedom-growth-and-legacy)

MORE INFORMATION

CFO Centre
https://www.cfocentre.com/

THE SALES DOCTOR  

The Next Level Sales Impact Online Program
https://thesalesdr.com.au/online-program/

The Sales Revolution Book
https://thesalesdr.com.au/the-sales-revolution-book/

The Sales Doctor
https://thesalesdr.com.au/

See omnystudio.com/listener for privacy information.

Professional services firms are facing a wake-up call. For years, many have tried squeezing a traditional B2B sales process into a consulting or accounting or engineering practice. It just doesn’t work. Professional services don’t sell in straight lines; they sell in circles. Winning work, delivering work, deepening trust, and uncovering the next opportunity all happen at once.

Ingrid breaks down why business development is now essential for consultants and practice leads, why “sales” isn’t a dirty word, and how the BD game in professional services is completely different from B2B. Get this right, and growth becomes inevitable.

THE SALES DOCTOR

The Next Level Sales Impact Online Program
https://thesalesdr.com.au/online-program/

The Sales Revolution Book
https://thesalesdr.com.au/the-sales-revolution-book/

The Sales Doctor
https://thesalesdr.com.au/

See omnystudio.com/listener for privacy information.

If you’re a sales leader or rep who’s sick of wrestling with clunky CRMs and endless admin, this episode for you. We’re doing something a little different: a live walk-through of a tool that can quite literally give you back a day a week to sell.

It’s called Saleslook – a simple, visual pipeline management app that frees salespeople from their keyboards and gets them back in front of customers. And the person showing us how it works is someone every sales team needs in their corner: Ian Selbie. Ian’s a former top global salesperson at Apple in the Steve Jobs era, international sales effectiveness expert, and co-designer of Saleslook.

Ian explains how this tool plugs into your existing CRM, cuts the admin, and turns your pipeline into a true growth engine.

SALESLOOK
https://www.saleslook.com/

THE SALES DOCTOR

The Next Level Sales Impact Online Program
https://thesalesdr.com.au/online-program/

The Sales Revolution Book
https://thesalesdr.com.au/the-sales-revolution-book/

The Sales Doctor
https://thesalesdr.com.au/

See omnystudio.com/listener for privacy information.

Pricing is one of the most critical levers in any business, yet so often misunderstood or left to gut instinct. Today’s guest knows exactly how to turn pricing into profit. Pricing expert Ron Wood explains why smart pricing strategies start with understanding what customers truly value, not just what they’re willing to pay.

Ron is the founder of Pricing Insight and has spent nearly three decades advising more than 160 Fortune 500 companies, ASX-listed firms, and private-equity-backed businesses. He’s trained over 5,000 executives in 15 countries on how to make better pricing decisions. Ron explores inflation, discounting, customer acquisition costs, and how to arm sales teams with the tools to sell on value …not price!

RON WOOD

Pricing Insight
https://www.pricinginsight.com/

Pricing University
https://pricinguniversity.com.au/

THE SALES DOCTOR 

The Next Level Sales Impact Online Program
https://thesalesdr.com.au/online-program/

The Sales Revolution Book
https://thesalesdr.com.au/the-sales-revolution-book/

The Sales Doctor
https://thesalesdr.com.au/

See omnystudio.com/listener for privacy information.