Welcome back to another episode of The Barber’s Brief. A segment where we cover news that caught our eye, a marketing moment where we highlight a case study, and our ad of the week.

We hope you enjoy the show!

Our Hosts:

Marc Binkley - ⁠⁠https://www.linkedin.com/in/marcbinkley/

Vassilis Douros - ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠

Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠

In The News

Red Lobster Filing bankruptcy because of shrimp

https://www.cnn.com/2024/05/20/business/what-went-wrong-at-red-lobster/index.html

Netflix is Launching Its Own Adtech

https://www.adexchanger.com/tv/netflix-is-launching-its-own-ad-tech/

Creatively awarded ads have average effectiveness

https://www.thedrum.com/opinion/2024/05/21/creatively-awarded-ads-once-effective-are-now-officially-average

Marketing Week - Tighter budgets and effective choices

https://www.marketingweek.com/tighter-budgets-effective-choices-your-marketing-week/

The Marketing Moment

Effectiveness of Tourism Australia's award-winning 'Dundee' ad - Mark Ritson

Link: https://www.youtube.com/watch?v=ZHgfp83k-10

Background

• Big Insight - Strategy Before Tactics
• 2007 - 2017 Tourists visiting Australia was up 11% BUT

• The increase of Americans visiting was much smaller - up 1.3%
• The big challenge was the barriers to travel relative to the competition

• Australia has high levels of awareness & a desire to visit

• But the big problem was intention

• Relative to the UK, France, and Italy Americans had ½ of the intention to visit down under

Barriers include

• High travel costs
• Length of flight
• Not enough time to travel

Campaign Strategy

• Communication Objective: Increase traveller intention
• Business Objective: Grow US Spend from $3.7B to $6b by 2020
• Target: High Value Traveller (higher spend & frequency)
• Positioning - A beautiful place to meet refreshingly irreverent people

Campaign

• Looked like a paid parntership for a new movie Son of Dundee movie trailer release in 2018 with Danny McBride
• Superbowl release trailer #2 with Danny & Chris Hemsworth
• Started promotions characters & partners like Quantas Airline videos addressing many of the questions preventing Americans from travelling

Results

• Most viewed ad in the Superbowl
• Won a gold Effie
• Intention increased by 83%
• 13% increase in bookings from American tourists 1 year in

Ad of the Week

Samsung swipes at Apple over controversial ‘Crush!’ ad for iPad Prohttps://www.marketingdive.com/news/samsung-apple-controversy-crush-ad-ipad-pro/716431/Samsung Video: https://youtu.be/v1YuCMHTGd4 Original Apple Video: https://www.youtube.com/watch?v=ntjkwIXWtrc

Samsung’s Response: Samsung released an ad titled “Creativity Cannot be Crushed” as a rebuttal to Apple’s controversial “Crush!” ad for the iPad Pro.

Ad Details: The Samsung ad features a musician finding a battered guitar in the aftermath of the Apple ad and playing music with the help of a Galaxy Tab S9.

Apple’s Apology: Apple apologized for the “Crush!” ad, which was criticized for being hostile to creativity, and halted its TV run.

Industry Reaction: The quick execution of Samsung’s ad highlights the need for marketers to respond swiftly to social media trends and conversations.

Noteworthy: Following this story’s publication, a spokesperson for BBH USA confirmed Samsung’s “Creativity Cannot be Crushed” ad is running on social channels and does not have paid media support.

Ever wondered about the companies leading global markets from behind the scenes? Our latest podcast episode features Dr. Hermann Simon, who unveils the mystery behind his book 'Hidden Champions.'

These mid-sized, niche companies are more influential than you think. Tune in to learn the strategies that make them successful and how they contribute to the global economy in ways you never imagined.

We hope you enjoy the show!

Our Guest:

Founder and Chairman of Simon-Kucher & Partners: world's leading pricing advisor with offices in 27 countries

https://www.simon-kucher.com/en

Inducted into the Thinkers50 Hall of fame

Visiting professor at Harvard, Stanford, Tokyo Business School, INSEAD etc

Co-Author of multiple books including Confessions of a pricing Man, Beating Inflation and Hidden Champions

Our Hosts:

Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠

Get in touch with our hosts:

Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/

Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠

Timestamps

0:00 - Intro to Hermann Simon

2:40 - Why Germany is so successful in exports?

4:18 - The growth of Hidden Champion research

5:20 - Defining hidden champion companies

7:17 - Apple’s value chain of “deep tech”

9:22 - Niche businesses aren’t always tiny

10:28 - 3 pillars of Hidden Champions strategy

11:25 - Customer proximity is one of their biggest strengths

12:32 - Hidden Champion’s innovation advantage vs. enterprise orgs

16:01 - How niche focus leads to technological advantages

20:49 - Profitability vs. Market Leadership motives of Hidden Champions

21:45 - Pricing strategy of Hidden Champions

22:48 - Niche companies are not without competitors

24:18 - Why Germany produces so many Hidden Champions

29:12 - Competitive advantages - a 22 year overnight success

31:59 - Government’s role in developing supporting eco-systems

34:12 - Talent development & Leadership style of Hidden Champions

37:00 - The role of M&A

39:35 - Innovation processes inside Hidden Champion orgs

42:10 - Take-aways from Hidden Champions

46:55 - Post-pod with V and Marc

Background Research & Literature:

Simon, H. (1992). Lessons from Germany’s midsize giants. Harvard Business Review, 70, 115–123.

Simon, H. (1996). Hidden champions–Lessons from 500 of the world’s best unknown companies, Boston: Harvard Business School Press.

M&A has an 50-90% failure rate https://finance.yahoo.com/news/why-90-mergers-acquisitions-fail-155000525.html

Profit or Growth - You lie in the bed you make https://journals.sagepub.com/doi/abs/10.1177/10422587211059991

https://www.visualcapitalist.com/cp/worlds-exports-by-country-one-chart/

Welcome back to another episode of The Barber’s Brief. A segment where we cover news that caught our eye, a marketing moment where we highlight a case study, and our ad of the week.

We hope you enjoy the show!

Our Hosts: Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠ Get in touch with our hosts: Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/ Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠ In the News

In the News

Meteoric Rise & Fall of Prime:

https://finance.yahoo.com/news/meteoric-rise-stunning-fall-prime-130900275.html

Adweek: Google Delays Cookie Deprication a Third Time

https://www.adweek.com/programmatic/google-delays-cookie-deprecation-for-the-third-time/

Why most launches fail to grow your brand?

https://www.linkedin.com/pulse/why-do-most-launches-fail-grow-your-brand-prof-dr-koen-pauwels-wwsfe/

lobal social media ad spend to approach £200bn in 2024

https://www.marketingweek.com/social-media-spend-200bn/

Marketing Moment: McDonald’s: A 15-Year Brand-Building Triumph

Background

In the early 2000s, McDonald’s faced significant challenges in the UK. Cultural outrage and negative perceptions threatened its very existence. However, the brand’s resilience and innovative approach helped them turn the tide.

The Crisis

Context: McDonald’s was once a beloved part of British life but had lost its luster.

Crisis: A series of events damaged brand perception, putting the business at risk.

Abuse claims - https://www.bbc.com/news/business-66231131

McDonald's runs out of milkshakes in England, Scotland and Wales - https://www.bbc.com/news/business-58315152

The Unique Approach

Emotional Brand-Building: McDonald’s focused on emotional connections rather than just transactions.

Target Audience: Instead of narrow segmentation, they aimed to reach the entire nation.

TV Advertising: TV remained their primary medium, allowing broad reach and emotional storytelling.

Results

Commercial Growth: Despite PR crises, market fragmentation, and Covid-19 disruption, McDonald’s thrived.

£4.7 Billion Net Revenue: Their brand-building efforts contributed significantly.

Case Study Gold: Recognized as the most effective restaurant brand case study by IPA.

References:

Mcdonald’s Marketing Strategy 2024: A Case Study: https://thebigmarketing.com/mcdonalds-marketing-strategy/

McDonald’s: Keeping customers Lovin It for 15 year
https://www.thinkbox.tv/case-studies/brand-films/mcdonalds-keeping-customers-lovin-it-for-15-years

Ad of the Week

Trucker Napp VW Meteor

Link: https://youtu.be/5RBayTVBUlQ?si=CxGSUuaH9nyJmErN

• 42% of auto accidents are related to lack of sleep
• In Brazil, truck drivers suffer the highest # of fatal accidents while on the job
• Pressure to get deliveries to a location often forces them to not sleep
• VW & Livelo (Brazil's largest reward program) created the Trucker Napp app
• Connect smartwatch to the Trucker Napp app
• Earn points for sleeping
• Better sleep quality = more points
• The more points a company fleet earns, the more discount the company gets from VW

Timestamps

0:00 - Introduction

0:45 - In The News

0:50 - Prime Energy (The Rise and Fall)

5:40 - Google's Cookie Deprication Delayed. Again.

9:04 - Why Most Launches Fail to Grow Your Business

14:00 - Social Media Has Now Overtaken All Media Channels in Spend

17:00 - The Marketing Moment - McDonald’s: A 15-Year Brand-Building Triumph

23:00 - Audience Q/A

27:00 - Ad of the week

Welcome back to another episode of The Barber’s Brief. A segment where we cover news that caught our eye, a marketing moment where we highlight a case study, and our ad of the week. We hope you enjoy the show! Our Hosts: Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠ Get in touch with our hosts: Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/ Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠ In the News

Marketing Week: Bloom & Wild - an online florist is “chasing profitability” by cutting marketing budget and focusing on customer retention.

https://www.marketingweek.com/bloom-wild-focuses-on-customer-retention-over-acquisition-as-it-chases-profitability/

Business Insider: Tesla lays off its new marketing team months after launching it.

https://www.businessinsider.com/tesla-new-marketing-team-advertising-cut-layoffs-2024-4

Media Leader: Forbes 7-year scheme to dupe advertisers

https://the-media-leader.com/forbes-seven-year-mfa-scheme-shows-how-deep-the-rot-runs-in-online-advertising/

https://adalytics.io/blog/ads-observed-on-www3-forbes-subdomain

Social Media Today: Meta Brings Advanced AI Chatbot to All of its Apps.

https://www.socialmediatoday.com/news/meta-ai-chatbot-facebook-instagram-whatsapp-messenger/713662/

Marketing Moment:

Baileys - The Pleasure Dividend

WARC Case Study

This strategy won Silver from the IPA Effectiveness Awards

• Baileys Irish cream launched in 1974
• By 2008 (34 years later) it was in 147 markets
• Always has a role as a dinner liqueur, mainly at Christmas
• In 2009, sales were declining and by 2014, they were 16% below the 2008 peak increased pricing to try and compensate for volume losses
• Tried a bunch of different campaigns but nothing was working
• Diageo (parent company also owns Guinness, Johnny Walker) establishes a best practice - brand success is about being good at and committing to one big thing

The Campaign

The big insight - baileys is part cake, part booze and pure pleasure

The Strategy

People love the product but they need reminders of when it might be relevant (CEPs)

• You can have it after dinner at Christmas or 52 weeks a year when …

• • Poured over ice cream

  • In coffee

  • In cake

  • At brunch

  • On the weekend

  • With Milkshakes

  • On French toast

  • In Chocolate

  • Anytime you want a treat

The Results

• 23% growth between 2015 - 2019
• 250M pounds gross profit over 5 years
• Increase in male share of purchases
• Gains not due to price increases, discounting or increased distribution in big markets
• Compared to previous campaigns, they get an extra $1 in profit for every $1 spent in media ($2.5 v. $1.5)

Have AI Break, Have A KitKat - KitKat Canada

Link: https://youtu.be/U33RTQsa7Bo?si=g47535UTjKrnWJHh

We're thrilled to announce a new segment featuring a friend of the podcast and fellow podcast host of That's What I Call Marketing, Conor Byrne.

This segment will delve into current marketing topics, drawing inspiration from Tom Fishburne's Marketoonist.

For this segment, each host has chosen two sketches to discuss, sparking engaging dialogue. We see this as a fun way to tackle pressing issues that surface in our discipline.

We hope you enjoy this new segment!

Get in touch with the hosts:

Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/

Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠

Conor Byrne:

https://www.linkedin.com/in/conorbyrne/

Timestamps:

00:00 Welcome to the Pilot: Introducing Mindless Marketers
00:25 Diving Into the World of tom Fishburne and the Marketoonist,
01:36 The Evolution and Challenges of the CMO Role
07:54 AI in Marketing: Expectations vs. Reality
11:50 Data-Driven Marketing: A Double-Edged Sword
16:56 Navigating the Shift from Third-Party Cookies
21:10 Rethinking Remarketing Strategies
22:13 Scepticism and Realisations in Digital Marketing
24:20 The Impact of Cutting Marketing Budgets
31:37 Inside the Mind of a Consumer: Brand Perception
39:08 Concluding Thoughts on Marketing Strategies

Where to Listen:

Apple Podcasts: https://podcasts.apple.com/ca/podcast/the-sleeping-barber-a-business-and-marketing-podcast/id1609811324

Spotify: https://open.spotify.com/show/4v0kaM350zEY7X2VBuyfrF?si=7083317d5afd488b ⁠⁠

Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy84MWVjYWJhNC9wb2RjYXN0L3Jzcw?sa=X&ved=2ahUKEwji_oSOopP-AhXnlo4IHTZKBgYQ9sEGegQIARAC

Youtube: https://www.youtube.com/@sleepingbarberpodcast

© 2024 Sleeping Barber

Are you ready to challenge your marketing beliefs and uncover the truths that could skyrocket your brand's growth?

In our latest podcast episode, we sit down with Ethan Decker, Founder of Applied Brand Science, to dissect the misconceptions about advertising and brand loyalty. Discover why focusing on customer acquisition rather than retention could be the key to your success.

Decker's expertise and evidence-based approach to marketing will leave you with actionable strategies and a new outlook on how to achieve substantial brand growth.

Don't forget, tune into the post-pod with Marc and V!

Our Guest:

Ethan Decker

https://www.linkedin.com/in/ehdecker/

Founder & President of Applied Brand Science

https://appliedbrandscience.com/

Our Hosts:

Follow our updates here: ⁠⁠https://www.linkedin.com/company/sleeping-barber/⁠⁠

Get in touch with our hosts:

Marc Binkley: ⁠⁠https://www.linkedin.com/in/marcbinkley/

Vassilis Douros: ⁠⁠https://www.linkedin.com/in/vassilisdouros/⁠

0:44 - Introduction to Ethan

2:52 - ½ the ideas we have about advertising are wrong, the trouble is we don’t know which 1/2

7:02 - 2 reasons why we have the wrong ideas

8:50 - Ideas like the 80/20 rule are like brands - they’re shortcuts

11:30 - Your customers rarely think of you

15:05 - Do generational personas even exist?

18:50 - Your customers aren’t different from your competitor's customers

21:30 - Your loyal customers are likely just heavy buyers in the category

22:23 - I. Hate. Loyalty.

24:24 - How to change beliefs about loyalty

28:02 - Data science isn’t the same thing as science

31:51 - Do you know the frequency distribution of your customers?

33:19 - The Taylor Swift of brand laws

35:46 - The Buyer Banana Curve

38:13 - Why light buyers and non-buyers matter to your business

41:01 - Why team-based learning is so critical

44:02 - Introducing the FRELK - why a quirky logo matters

47:10 - The 4 stages of brand grief

51:19 - Why creativity is critical to applying scientific laws in your business

1:01:51 - 3 ways to start using these laws

1:05:37 - How to find out more about Ethan and Applied Brand Science

1:06:56 - The post-Pod with V and Marc

Where to Listen:

Apple Podcasts: https://podcasts.apple.com/ca/podcast/the-sleeping-barber-a-business-and-marketing-podcast/id1609811324

Spotify: https://open.spotify.com/show/4v0kaM350zEY7X2VBuyfrF?si=7083317d5afd488b ⁠⁠

Google Podcasts: https://podcasts.google.com/feed/aHR0cHM6Ly9hbmNob3IuZm0vcy84MWVjYWJhNC9wb2RjYXN0L3Jzcw?sa=X&ved=2ahUKEwji_oSOopP-AhXnlo4IHTZKBgYQ9sEGegQIARAC

Youtube: https://www.youtube.com/@sleepingbarberpodcast

Background Links

Ehrenberg-Bass Institute's publications https://marketingscience.info/books/

Laws of Marketing with Dr. Nicole Hartnett https://www.sleepingbarber.ca/podcast/episode/3dd2bab2/sbp-012-the-laws-of-marketing-with-dr-nicole-hartnett

© 2024 Sleeping Barber