Episodes

  • #807 Workplace Injustice: A Silent Killer of Employee Morale and Business Success

    #807 Workplace Injustice: A Silent Killer of Employee Morale and Business Success
    Sep 27 2024
    Segment 1 with Anton Gunn starts at 0.00.

    A lot of people quit their job as a result of workplace injustice.

    My first guest has just released a study on this. Anton Gunn, MSW, CDM, CSP, commissioned this scientific study on workplace injustice. Anton began his career in the non-profit sector to improve the outcomes and experiences of low-income people who consumed financial, government, educational, and healthcare services. His goal and mission were to identify problems, work for solutions, and ultimately improve the experience for the everyday consumer.

    In 2011, during Barack Obama's presidency, Anton became a Presidential Appointee at the US Department of Health and Human Services. In that position, he became familiar with the pervasiveness of mistreatment and disrespect of civil service employees at all levels of government.

    Segment 2 with Samantha Irwin starts at 19:35.

    How do we teach front line employes to give the best possible customer experience every day. Front line customer facing staff have the power to move the needle financially for business owners as well as impact their community in a very powerful and positive way.

    With over 25 years educating and inspiring people, teaching as well as owning a boutique hotel, Samantha Irwin is hired by leaders for training and also utilize the virtual on-demand training program specifically in the “people” department, resulting in increased staff retention, guest retention, and stellar reviews.



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    40 mins
  • #806 Are You Planning Your Retirement Intentionally or Just Winging It?

    #806 Are You Planning Your Retirement Intentionally or Just Winging It?
    Sep 21 2024
    Segment 1 with Zac Larsen starts at 0.00.

    Lately, I keep talking about retirement to my friends and family. I keep saying 2 more years because there are other things I want to do with my life. For most of us, retiring is complicated.

    Zachary Larson is a CFP®, ChFC®, FIC and Founding Partner & Wealth Advisor for IntentGen Financial Partners in Naperville, Illinois. He is also the author of the new book called “Retire Intentionally: Stories and Strategies to Spend, Give and Live with Confidence.”

    Segment 2 with David Sinkinson starts at 16:39.

    There is so much misinformation about what it takes to launch a successful start up.

    My guest is David Sinkinson who is a proven SaaS entrepreneur. His bootstrapped startup alongside his brother Chris, AppArmor, helped keep people safer with innovative mobile apps and emergency notification solutions for individuals across the globe. In February of 2022, their company was acquired by US competitor Rave Mobile Safety for tens of millions of dollars. Later in 2022, Rave and AppArmor were acquired for over $550 Million by Motorola Solutions. He is co-host of the Startup Different podcast and co-author of the book, "Startup Different: The Myth-Busting Blueprint for Your Multi-Million Dollar Business."

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    36 mins
  • #805 The Art of Pricing: How to Charge What You're Worth Without Losing Customers

    #805 The Art of Pricing: How to Charge What You're Worth Without Losing Customers
    Sep 13 2024
    Segment 1 with Adam Wallace starts at 0:00.

    As inflation finally continues to fall, customers are still holding on tight to every last dollar—while some businesses get nervous and slash prices in a scramble to the bottom.

    But price wars are nothing but a race to the bottom- warns acclaimed pricing strategist Adam Wallace. There’s a smarter, more sustainable approach: tapping into human nature to reveal what your customers value and will happily pay more for. His new book is called "Beyond the Price Wars: How to Re-Value Your Business and Win Customers - Tips from a Fortune 100 Fixer".

    His message is that customers are value-hunters, not just bargain-hunters. They'll pay a premium for experiences that save time, solve problems, make them feel good, and more. The key is finding the value that makes your offering irresistible.

    Segment 2 with Patricia Bathory starts at 18:47.

    I learned a long time ago that business is all about relationships and being happy and success ful in business these days is still about your relationships- with your clients, employees and vendors.

    As a psychotherapist and the founder and general manager of an import/export business, Patricia Bathory has a blend of experience that gives her unique insight into the personal and professional problems that entrepreneurs and leaders face every day.

    For the past eight years, in addition to running her trading business and seeing clients, Patricia has been researching and studying interpersonal dynamics, including how our relationships directly affect our ability to succeed in business and in life. She believes that by improving our relationship skills and strengthening our connections, we feed the wheel of good and position ourselves to make a lasting impact.

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    33 mins
  • #804 From Likes to Consequences: Navigating the Digital Minefield

    #804 From Likes to Consequences: Navigating the Digital Minefield
    Sep 5 2024
    Segment 1 with Lisa O'Masta at 0.00.

    We have talked on the show, the effects that social media is having on our world. But where does it intersect with educational technology and teaching our children? What is happening here?

    My first guest is Lisa O’Masta is the CEO of Learning.com, which provides educators with solutions to prepare students for success in a digital world. She is a dynamic leader and change agent with over two decades of experience dedicated to shaping the landscape of the education market. Lisa is committed to empowering students to navigate the digital world responsibly and safely while expanding opportunities for equity and access to all students.

    Segment 2 with Jamil Khan and Heather Jiang at 18:30.

    We have talked many times on this show about the unique challenges that woman and entrepreneurs of color face in getting funding.

    Its good to hear that at least one established company is doing something about it. Jamil Khan is the Chief Strategy and Small Business Officer for H&R Block. In this role, Jamil is responsible for helping to identify and lead the company’s strategic development and growth opportunities and generate value for stakeholders as it continues to disrupt the tax preparation industry and expand its services Heather Jiang is the Fund Her Future grant winner with her company Allégorie, a small business founded in 2019 to provide leather alternatives through plant-based fashion accessories, ultimately helping to reduce food waste and greenhouse gas emissions.

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    36 mins
  • #803 How AI Changes Everything

    #803 How AI Changes Everything
    Aug 30 2024
    Segment 1 starts at 0:00

    AI will fundamentally change the landscape of various industries But how and when?

    My guest is KP Reddy who is the author of "Creating the Intangible Enterprise", an AI expert, founder and CEO of Shadow Ventures. With a background in civil engineering from the Georgia Institute of Technology, Reddy has become a global authority in AEC environments, AI, robotics, automation, mobile applications, and cloud computing. In addition to his new book, Creating the Intangible Enterprise, he is also the author "What You Know About Startups is Wrong", debunking eleven popular myths about what defines a top entrepreneur. His extensive experience includes founding and exiting three technology companies to NASDAQ and NYSE.

    Segment 2 starts at 18:49.

    “Neurodiversity” is a popular term that's used to describe differences in the way people's brains work. The idea is that there's no “correct” way for the brain to work. Instead, there is a wide range of ways that people perceive and respond to the world, and these differences are to be embraced and encouraged. But many times, we do not embrace this neurodiversity in the work place

    My guest is Tara May who is CEO of Aspiritech, a tech services company with a team of 100+ autistic adults. She is an advocate for embracing neurodiversity in the workplace in the world.

    Become a supporter of this podcast: https://www.spreaker.com/podcast/the-small-business-radio-show--3306444/support.
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    33 mins
  • #802 Vulnerability in Leadership: Why It’s the Secret Sauce for Success

    #802 Vulnerability in Leadership: Why It’s the Secret Sauce for Success
    Aug 15 2024
    Segment 1 with Ricardo Jimenez starts at 0:00.

    Some people say that failure, if you can survive it, if you can move on from it, is the best teacher in small business. My first guest is Ricardo Jimenez is a Puerto Rico- and Barcelona-based writer, entrepreneur and active angel investor. Since 2014, he has performed direct investments in over 30 tech projects, including the Ethereum token.

    He talks about coming back from going broke- very broke.

    Segment 2 with Patrick Nelson starts at 17:05.

    Within the past month, we saw an incredible example of leadership with President Joe Biden not running for president again. This was the right thing for his party and the country - not too many leaders have this self awareness.

    My next guest is Patrick Nelson has gained both local and national accolades for his military service, academic career, and work as a professional speaker and trainer, including being named the inaugural NFL-Tillman Military Scholar. He is an experienced leader who spent nearly seven years in the US Army as a paratrooper and completed three combat deployments leading soldiers. His military awards include the Bronze Star Medal and the Purple Heart Medal.

    He discusses that the secret sauce to leadership is actually vulnerability- a surprising observation for a military veteran.

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    36 mins
  • #801 Breaking the Silence: How Entrepreneurs Can Combat Panic Attacks and Online Negativity

    #801 Breaking the Silence: How Entrepreneurs Can Combat Panic Attacks and Online Negativity
    Aug 9 2024
    Segment 1 with Dr. John Dyben starts at 0:00.

    The U.S. Surgeon General, Dr. Vivek Murthy, has recently called for warning labels on social media platforms, and there have been a number of research and consumer articles recently about the dangers of social media, particularly to our youth. I wrote a blog post on this but there were few comments. So here we are talking about it again

    In his role as Chief of Research and Innovation, Dr. John Dyben provides support to treatment leadership through research and consultation. John continually builds upon his academic expertise through research and national speaking engagements on health science, spirituality, clinical ethics, and related topics.

    Segment 2 with Joseph Perekupka starts at 22:00.

    Panic attacks are not uncommon in small business owners because of the pressures we face. I was treated for panic attacks about 30 years ago and still have to deal with them very so often. What can we do to handle them.

    Joseph Perekupka is the CEO of Freespira, the only company to offer a medication-free, FDA-cleared digital therapeutic treatment proven to reduce or eliminate symptoms of panic disorder, panic attacks and PTSD in 28 days. Joe is a proven healthcare leader with over 25 years of commercial experience in multiple leadership and functional medical device and digital health roles.

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    36 mins
  • #800 How Kat DeLorean Plans to Build a New DeLorean Motorcar

    #800 How Kat DeLorean Plans to Build a New DeLorean Motorcar
    Aug 4 2024
    Segment 1 with Kat DeLorean starts at 0:00.

    Kat DeLorean's father John created the iconic DeLorean sports car, best known as the time machine from ‘Back to the Future.’ Her Mom, model Christine Ferrare wanted her to get into modeling but she quit to give her child what she never had—a chance to grow up not famous. Decades later, years after taking her husband’s last name, Kat asked her daughter’s permission to once again appear in public as a DeLorean. Her daughter said yes. Kat wants to do what her father never could: restart the family car company. She wants to reclaim his legacy by creating a modern remake. The problem? Some say she does not own the trademark on her family’s name. She says otherwise.

    Kat talks about her father's legacy and her plans to build a new DeLorean motorcar.

    Segment 2 with Michelle Schribner starts at 40.23.

    As a small business owner, how do you know if your company is financially healthy? What metrics should you be looking at?

    Michelle Scribner is the CEO of Sum of All Numbers, a leading financial analysis and planning company with full charge bookkeeping services. Her passion is working directly with entrepreneurial business owners helping them to achieve greater profitability as well as working through the ongoing challenges and stresses of running a business.

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    54 mins