Only have time to listen in bite-sized chunks? Skip straight to the parts of the podcast most relevant to you:

• Top use cases for in-house legal teams (3:37)
• Steps GC can take to get their in-house teams to test it out (8:08)
• Tips on managing the risks of generative AI “hallucinations” (13:20)
• How to get started (15:52)
• How law firms can help (17:14)
• Medium-term goals legal leaders should set for employing the technology (17:55)

Over the next two to five years, Gartner predicts large language models (LLMs) will boost legal department productivity by at least 10% to 20%, more than other transformative technologies. General counsel (GC) should get their teams to start using LLMs now.

In this installment of the Strategic GC podcast, Gartner Vice President and Chief of Research for General Counsel and Chief Compliance Officers Chris Audet and host Laura Cohn discuss the GC’s role in helping legal teams find ways to integrate generative AI and AI-enabled research tools into their work. Listen now to get insights on how the technology can help teams manage contract work and why GC should encourage experimentation. Plus, get the inside track on the importance of training, how law firms can help, and why the technology presents an opportunity that legal leaders shouldn’t wait to capitalize on.

Eager to hear more? The Strategic GC podcast publishes the last Thursday of every month. Plus, catch up with our previous episode, on how to make a legal operations function a strategic partner. Subscribe to Strategic GC Podcast on iTunes, Spotify and Simplecast.

Chris Audet is vice president and chief of research for Gartner’s assurance practice. For more than 15 years, he has worked closely with leading general counsel and chief compliance officers. He currently identifies, designs and executes research to meet the expanding portfolio of in-house legal and compliance teams, covering topics that include compliance program management, legal and compliance technology, and compliance risk management. Before Gartner, he worked for the Association of Corporate Counsel. Chris is retired from the practice of law in the State of New York.

Only have time to listen in bite-sized chunks? Skip straight to the parts of the podcast most relevant to you:

• Legal operations’ most common role. (6:21)
• Legal operations can assist with taking a portfolio approach to law firm services. (13:06)
• The other roles that legal operations can take on in legal department management. (15:49)
• Tips on how to better leverage legal operations as a strategic partner. (28:35)

In this installment of the Strategic GC Podcast, Gartner advisor Roxanne Rogers and host Alissa Lugo discuss how legal operations can be a strategic partner to the general counsel (GC). To better utilize legal operations, GC should:

• Understand the role legal operations have traditionally played.
• Utilize legal operations for workload and external provider management.
• Include legal operations when setting legal department strategy.

Roxanne Rogers is a Gartner advisory director and helps general counsel (GC) improve their department management and operations. Roxanne serves as a trusted advisor to legal leaders focused on strategic planning, workload allocation, process refinement and legal staff development. She has been working with GC for eight years. Roxanne also helps GC develop multiyear strategic roadmaps, conduct legal staff workload assessments, identify outside counsel cost-saving opportunities and develop competency models.

Only have time to listen in bite-sized chunks? Skip straight to the parts of the podcast most relevant to you:

• How to update risk monitoring systems. (6:03)
• Why is the FCPA and compliance monitoring and analytics under scrutiny? (10:40)
• How can AI and other technologies help with risk monitoring and detection. (12:31)
• Tips on implementing the DOJ’s guidance on incentive compensation structures. (14:46)
• Tips on implementing the DOJ’s and the FTC’s guidance on messaging apps and collaboration tools guidance. (20:19)

The U.S. Department of Justice (DOJ) has upped the ante on compliance program effectiveness with a wave of guidance issued since 2022. Legal and compliance leaders would benefit from assessing and improving three key priorities outlined by the DOJ:

• Update risk monitoring systems
• Incorporate incentives into compensation structures to foster compliance culture and establish clawback policies
• Establish policies and procedures to preserve communications and data from messaging and collaboration tools and personal devices that are used for business purposes

In this installment of the Strategic GC Podcast, Gartner analyst Lauren Kornutick and host Alissa Lugo discuss how leaders can improve compliance program effectiveness based on DOJ guidance. It includes three areas to prioritize, how to assess compliance program effectiveness, as well as case studies from QBE, AbbVie and Intel on progressive risk assessment and monitoring practices.