• The one with the CX tasting menu - Courtney LeBlanc CX #OpenToWork E174

  • Jul 9 2024
  • Duración: 31 m
  • Podcast

The one with the CX tasting menu - Courtney LeBlanc CX #OpenToWork E174 Por arte de portada

The one with the CX tasting menu - Courtney LeBlanc CX #OpenToWork E174

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  • 🎤🎞️This month’s CX #OpenToWork seeker knows CX gets to influence all parts of the business in “The one with the CX tasting menu” with Courtney LeBlanc in CX Passport Episode 174🎧 What’s in the episode?...


    CHAPTERS

    0:00 Introduction

    4:19 What draws you to Customer Experience?

    7:30 Creating CX customers want

    13:35 How does Customer Experience create tangible business value

    17:29 1st Class Lounge

    23:31 How can companies improve CX today?

    26:00 How to help improve CX

    28:24 What’s next for Courtney and customer experience?

    29:18 Contact info and closing


    If you like CX Passport, I have 3 quick requests:

    ✅Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport

    ✅Join other “CX travelers” with the weekly CX Passport newsletter www.cxpassport.com

    ✅Accelerate business growth📈 by improving customer experience www.ex4cx.com/services

    I'm Rick Denton and I believe the best meals are served outside and require a passport


    Episode resources:

    Courtney LinkedIn: https://www.linkedin.com/in/courtney-leblanc-426920b3/
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