• The secret sauce for surviving office drama with Keren Castelli

  • Jan 25 2024
  • Length: 36 mins
  • Podcast

The secret sauce for surviving office drama with Keren Castelli

Listen for free

View show details

  • Summary

  • In this podcast episode of the Soft Skills Salon, host Diana Kawarsky has a conversation with change management expert Keren Castelli about the critical role of soft skills in the workplace, especially during the pandemic-induced shift to remote work. They discuss the misperceptions of soft skills as less valuable than hard skills and advocate for terms like "emotional quotient" to represent their importance better. Keren shares her strategies for promoting empathy and understanding during change, such as welcoming resistance and using affirmations to resolve conflicts. The episode emphasizes the significance of empathy, listening, and open communication in change management and conflict resolution.

    Today's Selected Questions

    1. How do you compare pre-Covid soft skills to moving beyond Covid soft skills at work?
    2. Do you use the term soft skills? Why or why not?

    Visit The Soft Skills Group to explore all our workshops to help you and your team in all aspects of communication.

    Social Media Links

    • The Soft Skills Group | LinkedIn
    • The Soft Skills Group | Twitter
    • The Soft Skills Group | Instagram
    • Diana Kawarsky | LinkedIn
    Show more Show less
activate_WEBCRO358_DT_T2
Economics Social Sciences Personal Success
Show more Show less

What listeners say about The secret sauce for surviving office drama with Keren Castelli

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.com reviews

Amazon reviews
No Reviews are Available