We're saying goodbye to Insights. This is our very last Insights show on the Academy channel. Before you think we left you without access to This Week Health's archived episodes, we have switched these episodes over to our Conference Channel for your convenience - https://www.thisweekhealth.com/this-week-health-conference/ These episodes will be under their new name: "Highlights". All the content you love, with easier navigation.

Today on Insights. We go back to a conversation Host Bill Russell had with Taylor Davis, Research Manager at KLAS Research. The topic of discussion was A Look Back at the Arch Collaborative's Early Surveys of EHR Optimization. Epic understands that change management is critical. KLAS asks two different health systems about their experience using Epic. The survey results were polar opposite. What was the reason for this and how can this information be used to improve the clinician’s EHR experience?

Today on Insights. We go back to a conversation Host Bill Russell had with Todd Johnson, CEO of HealthLoop. The topic of discussion was Empathy in the Design of Digital Tools. How do we create healthcare software that has soul? That really speaks to not just the minds of patients but the hearts.

Today on Insights. We go back to a conversation Host Bill Russell had with Dr. Anthony Chang, Founder of AIMed. The topic of discussion was Using AI to Turn Data into Action. And Anthony points to a future where we will have AI machine learning and deep intelligence deciphering datasets to come up with all sorts of new thought processes in terms of how to attack certain disease states.

Today on Insights. We go back to a conversation Host Bill Russell had with Ryan Smith, CIO at Intermountain. The topic of discussion was Understanding the Journey and Challenges of Being a Healthcare CIO. What does the path to becoming a CIO look like and what does it take to be a raging success?

Today on Insights. We go back to a conversation Host Bill Russell had with Dr. David Bensema. The topic of discussion was Physician Burnout. And Bill asks David, where are we at with physician burnout today and is there a risk with speaking up?

Today on Insights. We go back to a conversation Host Bill Russell had with Mike McSherry the CEO at Xealth. The topic of discussion was What Will the Consumer Experience in Healthcare Look Like in 2025? And Bill and Mike discuss what digital health means for patient education, decision making and the quality of the care experience.

Today on Insights. We go back to a conversation Host Bill Russell had with Brian the CIO and CISO at Faith Regional. The topic of discussion was The Many Hats of a Small Health System CIO with Brian Sterud. And Bill asks Brian what DOESN’T he do in the constraints of a small healthcare system?