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Ever wondered how servant leadership can transform healthcare? Join us for an inspiring conversation with Rochelle Alonzo, Area Vice President at Elevation Hospice, Primary, and Palliative Care of Utah, as she walks us through her remarkable 17-year journey in healthcare. From her beginnings as a licensed practical nurse to her current leadership role, Rochelle shares her passion for home-based hospice care and how her upbringing in a single-parent household shaped her leadership style. Hear about her day-to-day responsibilities and her commitment to excellent patient outcomes, offering invaluable lessons for healthcare professionals at any stage of their careers.

Looking to build strong, cohesive teams in healthcare? Rochelle reveals the strategies that have empowered her teams at Elevation Hospice, focusing on education, effective communication, and creating "bench strength" within departments. Discover the power of individualized training, regular assessments, and hands-on support as Rochelle shares a detailed example of how these methods significantly improved clinical outcomes and patient satisfaction. This episode underscores the importance of preparing team members to step into leadership roles, ensuring that everyone is equipped to provide compassionate, quality care.

Financial challenges in hospice care can be daunting, but Rochelle’s journey in understanding healthcare finance adds a unique dimension to her leadership. Learn how she navigates the complexities of healthcare funding and referral coordination, collaborating with local agencies to provide essential care. Rochelle’s ability to balance financial acumen with her nursing roots offers a blueprint for effective, compassionate leadership. Her stories of embracing finance, business development, and valuing her team members highlight the profound impact of compassionate leadership, making this episode a must-listen for anyone in the healthcare industry.

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