At times, the healthcare industry seems to have become impersonal and focused more on efficiency than empathy.

In this episode of Humanizing Healthcare, Chris Malone speaks with Kevin Mahoney, CEO of the University of Pennsylvania Health System.

Kevin has an interesting story on his journey in healthcare to his current position.

At Penn Medicine, he has led work to advance personalized care by championing technologies that hold the potential to transform patient care and caregiver well-being.

In addition to these innovative technologies, Penn Medicine is integrating artificial intelligence into its processes to allow healthcare providers to focus more on patient care. Mahoney also discusses the expansion of home-based care and telemedicine to enhance patient comfort and access.

Don't miss out on this interesting conversation from one of the leading healthcare innovators. Tune in!

Key Takeaways

Introduction and welcome (00:00)

Kevin's career journey in healthcare (02:28)

Innovative research at Penn Medicine (06:37)

Improving provider-friendly systems (10:12)

Expansion of home-based care (15:31)

Patient-centered facility design (20:44)

Enhancing patient experience at Penn Medicine (23:36)

Patient and Family Advisory Councils (28:22)

Additional Resources

Penn Medicine: University of Pennsylvania Health System

Kevin Mahoney’s LinkedIn page: https://www.linkedin.com/in/kevinbmahoney/

Fidelum Health LinkedIn Page: https://www.linkedin.com/company/fidelum-health/

Planetree LinkedIn Page: https://www.linkedin.com/company/planetree/