Client Insight Manager, Rachel Parry was nominated by her colleague at Irwin Mitchell, Harry Mirpuri for the AURA Individual Insight Clientside Award. Rachel tells us about the insight initiatives she has spearheaded to make an impact in the organisation and that have led her to be shortlisted.

She talks about always bringing a new perspective to her projects, constantly questioning and thinking "what else?", and knowing how impactful the client voice is.

This is the last of our four episodes profiling the finalists of the AURAs. The Truth-sponsored Award will be given at the AURAs ceremony on 20th July and we look forward to congratulating all the nominees and winners on the night.

Bradley Bain, Qualitative Research Analyst at Barclays, is our next finalist for the Individual Insight Clientside Award.

In Episode 3 he is represented by David Woodley, Head of Qualitative Research. David tells us why he nominated Bradley and the difference it can make to the team and the business as a whole to have someone like him on board.

Amongst the qualities that make him worthy as an AURA finalist are confidence paired with humility, being a trusted advisor, as well as determination and tenacity.

In Episode 2, Leanne catches up with our second AURA Awards finalist, Angharad Edwards, Insights and Analysis Manager at the Midcounties Co-operative, who was nominated by her colleague, Helen James, Head of Member Trade and Communications.

We find out what Angharad has done in her role to be chosen as an Individual Insight Client Impact finalist, how being a member of AURA has helped Midcounties network with other organisations, and about developing bravery and strong leadership skills to have impact.

Subscribe to Truth Talks to hear all four AURA awards finalists we’re speaking to.Subscribe to Truth Talks to hear all four AURA awards finalists we’re speaking to

In Episode 1, Leanne catches up with our first finalist, Naomi Plummer of the John Lewis Partnership, and Rhiannon Griffiths who nominated her, who tell us what Naomi has done in her role as Customer Insights Manager and what it takes to make a real impact in the insights industry.

This is one of four opening episodes of Truth Talks about the AURA awards. Don’t miss our fascinating series talking to these amazing finalists.

Sarah Christie, Deputy Managing Director at Truth is joined by Lee Webb, Head of Vulnerability at Barclays, to explore the pressing issue of digital exclusion in the UK. In this episode, Lee discusses the multifaceted challenges and potential solutions for bridging the digital divide, particularly for vulnerable populations.

What’s Revealed?

Understanding Digital Exclusion: Learn about the factors contributing to digital exclusion.

Personal and Professional Insights: Discover Lee’s personal journey and professional commitment to tackling digital exclusion.

Strategic Solutions: Explore practical strategies and initiatives aimed at improving digital inclusion.

Role of Financial Services: Understand the critical role banks and financial services play in promoting digital literacy and inclusion.

Future Outlook: Gain insights into the future of digital inclusion and the steps necessary to create a more inclusive digital landscape for everyone.

Join Dr Matilda Anderson, Managing Director of Truth Consulting, and Kim Polly, Managing Partner at Instinctif, as they delve into the cultural and societal implications of the "Age of Regret." This episode explores how personal and organisational growth can arise from the act of expressing regret.

What’s Revealed?

1. Dual Nature of Regret: Discover how regret can serve as a tool for personal growth and social responsibility, yet also present challenges as a "culture of apology."
2. Learning from Regret: Uncover the psychological mechanisms that make regret a powerful catalyst for development, driving intentional decision-making and mindfulness in personal and organisational contexts.
3. Authentic Apologies: Analyse the role of authenticity in public apologies and how they impact brand reputation and personal accountability.
4. Semiotics of Apologies: Explore the intricate "semiotics of apologies" — the signs and symbols that make an apology resonate or fail, revealing the deeper strategies behind public expressions of regret.