Welcome to the season 2 finale of What the M!

This season, Kent and Steve have interviewed amazing, thoughtful, and brilliant guests. Each guest has been uniquely qualified to speak about different aspects of the default servicing industry, and has provided valuable information to What the M’s listeners. Each guest is unique, but they all have one thing in common: they all got to answer “The Last Question.”

At the end of each episode, Kent and Steve ask their guest: “If you could go back in time and talk with the 20-year-old version of yourself, what advice would you give that young man/woman?” The answers were so fascinating, funny, and unpredictable, that we decided there was no better way to close out the season than with a compilation of the collective wisdom of these responses!

We hope you enjoy this season finale of our second season of What the M as much as we did. Season 3 of What the M will air in September, so stay tuned!

If you are interested in appearing on What the M, or have an idea for an episode, you can contact us on Facebook, Twitter, or Instagram.

If you enjoy listening to What the M, please rate, review and subscribe, wherever you listen to podcasts!

It’s that time again… for a new episode of What the M! This week, Kent and Steve interview Jodi Gaines, Chief Executive Officer at Claims Recovery Financial Services (CRFS).

Jodi began her career as an insurance claims clerk at Anchor Mortgage Services in 1989, where she became enamored with the mortgage servicing industry. In 2002, she created CRFS- a company which has since grown to over 600 employees- at her kitchen table. In 2019, Jodi left CRFS to work on other initiatives, including joining the New York MBA and working her way through the ranks of the Executive Board up to President. She has since returned to her role at CRFS as Owner and CEO. CRFS is a vendor and service provider to servicers, sub-servicers, and investors within the mortgage industry. Among other services, CRFS partners with clients to help them recover funds they are owed from HUD from any property that has gone through loss mitigation or foreclosure.

Jodi’s 35-year history in the mortgage servicing industry makes her uniquely suited to explain the evolution of the claims process, from technology to the latest loss mitigation developments, and we are fortunate to have her on the show!

Welcome to What the M, Jodi!

***************************************************

A huge thank you to our Season 2 sponsor, Guardian Asset Management -

Guardian Asset Management is THE one-stop shop for lenders, servicers, hedge funds, residential and commercial property investors, and government entities that need a full suite of property management solutions under one roof.

This week, we zigged instead of zagged! Typically, What the M does not focus episodes on state-specific issues; however, the current regulatory environment in New York merits a departure from our usual format.

In this episode, we address the current legislative impact on statutes of limitation, the overall foreclosure environment, pending legislation and its impact on the mortgage marketplace, and lastly the New York Mortgage Bankers Association’s role in addressing all of the above. We are fortunate to have two guests who are uniquely qualified to speak on these topics: Joe Culver, the Executive Director of the New York Mortgage Bankers Association, and Jeff Pinard, the current President of the New York Mortgage Bankers Association.

Welcome to What the M, Joe and Jeff!

***************************************************

A huge thank you to our Season 2 sponsor, Guardian Asset Management -

Guardian Asset Management is THE one-stop shop for lenders, servicers, hedge funds, residential and commercial property investors, and government entities that need a full suite of property management solutions under one roof.