• Why integrity, empathy, personalisation and agility are vital components to managing your alumni community (Episode 13)

  • Jul 14 2021
  • Length: 11 mins
  • Podcast

Why integrity, empathy, personalisation and agility are vital components to managing your alumni community (Episode 13) By cover art

Why integrity, empathy, personalisation and agility are vital components to managing your alumni community (Episode 13)

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  • Summary

  • In this podcast episode, we touch on some of recent research on consumer behaviour and apply these to alumni programme and community management.  Bringing the human element into your planning is critical – after all alumni communities are people networks.  Specifically we look at four key principles:  integrity, empathy, personalisation and agility.
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