The former CEO of KFC and Popeye's doesn't love talking about success, of which she's had plenty. No, in fact she's more interested in life's stumbles, in the complexity of failures, and what they have to teach her and her team. Her leadership style is highly relational ("I must know you to grow you," she says). Bachelder became President of KFC years later, but a job that started as a major opportunity wound up being a massive failure. In this conversation with Guy Raz from 2020: How Bachelder learned from her failures and went on to turn Popeyes into one of the biggest success stories of the past decade.

The legendary CEOs of the 1990s included Jack Welch of GE and John Chambers of Cisco, who was on our show last season. Another dominant figure was Lou Gerstner of IBM, the first IBM CEO recruited from outside the company. When he became CEO in 1993, IBM was struggling against competitors like Microsoft, Dell, and Compaq. Gerstner famously declared, "The last thing IBM needs right now is a vision," and instead focused on breaking through internal bureaucracy and making tough decisions. His approach transformed IBM, boosting its market cap from 29 billion to 168 billion over nine years. In this 2020 conversation, Lou shares his journey to the CEO role and the principles behind IBM's turnaround.

Brad Smith, the former CEO and now Chairman of the Board at Intuit, knows first hand why vulnerability and failure are intrinsic to good leadership. At one point in his career he lost $40 million for a company and then...got promoted. Smith, heavily influenced by his father's wisdom (i.e. "put a chink in your own armor") leaned into the power of authenticity, humility, and vulnerability to inspire others. At Intuit, Smith led the company through one of its most significant transformations, reinventing it into a high-powered cloud-based platform and reigniting a startup culture within a decades-old software firm. In this 2019 conversation, leadership principles meet real-world application. The watchwords? Authenticity and vision.