Showing results by publisher "Phoenix Books" in Business & Careers

Using the metaphor of "the game," this audio illustrates how conscious inattention ("caring, but not that much") will produce heightened awareness, self-confidence, and a greater sense of mastery, as well as convey options where none seem apparent, in all your interpersonal dealings.

Listen to the experts reveal the secrets of preparing budgets, justifying investments to top management, motivating employees, and more. Why waste years at an expensive business school, when you can hear top professors present all the practical strategies and techniques that M.B.A. candidates must learn - from management and accounting to marketing and human resources.

The new business management model begins with customer focus and ends with customer satisfaction. Companies intent on tracking their customers changing requirements and improving their services are encouraging their employees to interact with customers on a frequent basis. In an effort to learn more about what customers want, they have demonstrated that strengthening relationships with customers is critical to sustained growth and profitability.

Let America's foremost authority on management prepare you for the 21st century. Peter F. Drucker's wide-ranging guide explores such topics as the new cost savings revolution in retailing, the urgent requirement for each company to have a "theory of the business," and the need for executives to seek new kinds of information through new technology.

Chicken Soup for the Soul partners with top doctors to give you the information you need to survive—and the positive inspiration to thrive—while tackling the challenges of a stressful life. This recording focused on managing stress offers inspirational stories followed by positive, practical advice on ways to slow down and enjoy life. It provides uplifting motivation to address the number-one lifestyle and health issue today: stress.

In an age when every business needs to achieve more with fewer resources, Jason Jennings offers a groundbreaking look at how to boost productivity and your bottom line—and no, that doesn't include layoffs. Jennings's research team investigated thousands of companies and identified the world's most productive ones. In Less Is More, Jennings shares tested and successful programs from the leading giants in industry, presents successful programs for enhancing productivity, and explains how businesses of all sizes can emulate these programs to improve their own profitability.

Employing a geocentric perspective, Herb Cohen shows you how others often see bargaining as an enriching social exchange akin to an art form. Then, by recounting his own colorful cross-cultural encounters, he takes you through the steps of this delicate dance. Afterwards, he provides a point-by-point analysis - ten tidbits and practical techniques - that you can use in reconciling all differences.

Part of a series to cover the range of business functions in a typical MBA course, Total Quality Management: Strategic Planning teaches how to integrate strategic quality and business planning to create one tactical process for your entire business. Developed by two leading quality control experts, this well-researched, step-by-step guide helps your company successfully transition from traditional management to total quality management.

Bill Geist, two-time Emmy recipient and long-time CBS news correspondent, chronicles 19 wacky but true entrepreneurial endeavors that prove the American Dream is alive and well - if but just a tad warped. Who says America doesn't make anything anymore? Where else could you find Bob Chandler who made a fortune by inventing the huge-wheeled behemoth of the arena, the car-crushing monster truck? How about Hardy Warren, dean of the dog-eat-dog California traffic school?

Managers, organizations, and even whole societies repeatedly get trapped into solving the wrong problems. Errors can be traced to one fundamental flaw-misdirected thinking. Leading business professor Ian Mitroff asserts that the ability to spot the right problems, frame them correctly, and implement appropriate solutions is the true competitive edge of the successful and prosperous organization.

Looking for career advice, tips on how to write a resume, improve interview skills, or dress for success? Then this is not the book for you. But if you're willing to take charge of your career and be responsible for the choices you make, then get ready to take yourself to the top."

The Portable M.B.A. in Marketing offers an upper-level marketing curriculum, updated and applied to today's - and tomorrow's - managers. It illuminates the key issues facing today's companies: the rediscovery of the customer, the quest for total quality, global competition, and the challenges of innovation, all of which are necessary components of the competitive edge in the global economy.

Learn what every entrepreneur needs to know - without spending time and money on business school. In this remarkable guide, written by highly respected Babson College Professor William D. Bygrave, you'll discover how top MBA programs prepare their students to succeed in today's increasingly small business-based economy. You'll find solid, substantive information on starting and managing your own business, strategizing for growth, and understanding legal and tax issues - all presented in an interesting way.

In today's highly competitive business environment, you must know how to write in a clear and convincing way if you want to get ahead. This unique audio enables you to do so quickly and easily! Business writing consultant Carol Gelderman provides simple techniques and practical examples.

Welcome to the communication-intensive Fifth Wave where achievement is more than just graduating from a good school and obtaining a set of skills. In an era where information travels and technology spreads almost instantaneously, the next frontier is about us, not the external forces that we often blame for our own lack of achievement. Great strides and advantages in competitive business are now attained through self-knowledge, available to everyone regardless of your skills or education.

In this selection from The Fortune Book Club, two Pace University Business professors show you how to apply economics to business decision-making. Other programs from the Portable M.B.A. series are available in management, marketing, and entrepreneurship.

Top best-selling business author, James A. Belasco teams with corporate leader Jerre Stead, CEO of Ingram Micro, Inc. to create the ultimate business guidebook for the future.

In this powerful program, two of America's top communications experts provide you with the practical techniques and strategies you need to conduct a winning conversation in any business or social situation. Using realistic dialogues, they demonstrate how to employ the art of conversation to enhance your job performance...be at ease and enjoy yourself at social events...persuade and motivate others...and build your communications skills and confidence.

Here are fast and proven methods to recognize and correct the nearly two dozen common mistakes that can stand in the way of a successful management career. Discover the "hidden" blunders you may be unknowingly making—and correct them with this sure-fire program that helps you recognize even the hardest-to-acknowledge misstep and discover everything you'll need to excel as a manager.

The challenges of today and tomorrow demand new ways of leading organizations, building collaborations, and creating communities. Since its premiere issue, the award-winning journal Leader to Leader—published by The Drucker Foundation—has presented the best thinking from leaders for leaders. This recording collects some of the best contributions to the journal from the likes of management pioneer Peter F. Drucker, Southwest Airlines leader Herb Kelleher, and Pulitzer Prize-winning author Doris Kearns Goodwin.