Mostrando resultados por Editor "Phoenix Books" en Gestión y Liderazgo

Managers, organizations, and even whole societies repeatedly get trapped into solving the wrong problems. Errors can be traced to one fundamental flaw-misdirected thinking. Leading business professor Ian Mitroff asserts that the ability to spot the right problems, frame them correctly, and implement appropriate solutions is the true competitive edge of the successful and prosperous organization.

The new business management model begins with customer focus and ends with customer satisfaction. Companies intent on tracking their customers changing requirements and improving their services are encouraging their employees to interact with customers on a frequent basis. In an effort to learn more about what customers want, they have demonstrated that strengthening relationships with customers is critical to sustained growth and profitability.

Part of a series to cover the range of business functions in a typical MBA course, Total Quality Management: Strategic Planning teaches how to integrate strategic quality and business planning to create one tactical process for your entire business. Developed by two leading quality control experts, this well-researched, step-by-step guide helps your company successfully transition from traditional management to total quality management.

In an age when every business needs to achieve more with fewer resources, Jason Jennings offers a groundbreaking look at how to boost productivity and your bottom line—and no, that doesn't include layoffs. Jennings's research team investigated thousands of companies and identified the world's most productive ones. In Less Is More, Jennings shares tested and successful programs from the leading giants in industry, presents successful programs for enhancing productivity, and explains how businesses of all sizes can emulate these programs to improve their own profitability.

Employing a geocentric perspective, Herb Cohen shows you how others often see bargaining as an enriching social exchange akin to an art form. Then, by recounting his own colorful cross-cultural encounters, he takes you through the steps of this delicate dance. Afterwards, he provides a point-by-point analysis - ten tidbits and practical techniques - that you can use in reconciling all differences.

Using the metaphor of "the game," this audio illustrates how conscious inattention ("caring, but not that much") will produce heightened awareness, self-confidence, and a greater sense of mastery, as well as convey options where none seem apparent, in all your interpersonal dealings.

Listen to the experts reveal the secrets of preparing budgets, justifying investments to top management, motivating employees, and more. Why waste years at an expensive business school, when you can hear top professors present all the practical strategies and techniques that M.B.A. candidates must learn - from management and accounting to marketing and human resources.

This dramatic, inspiring audio presentation reveals how successful managers cut through red tape, people problems, and inertia in their day-to-day work to make things happen. In this audio you'll discover powerful, proven methods you can use to: Identify new professional opportunities and envision new managerial goals where others see none. Organize and motivate employees to work to the fulfillment of your goals.

Here with wit and wisdom, Herb Cohen reveals his own conceptual canopy - a step-by-step approach for establishing and maintaining mutually satisfying long-term relationships.

The ups and downs of negotiating can be challenging. Changes in the international scene—such as multi-cultural work teams and foreign outsourcing—place negotiating skills in high demand. Expert negotiator Herb Cohen views the world as a huge negotiating table, describing the art of compromise not as a competition but rather as the art of offering choices.

Top best-selling business author, James A. Belasco teams with corporate leader Jerre Stead, CEO of Ingram Micro, Inc. to create the ultimate business guidebook for the future.

In this selection from The Fortune Book Club, two Pace University Business professors show you how to apply economics to business decision-making. Other programs from the Portable M.B.A. series are available in management, marketing, and entrepreneurship.

Carl Jung defined the phenomenon of “synchronicity” as “a collaboration between persons and events that seems to enlist the cooperation of fate.” Joseph Jaworski posits you can take advantage of synchronicity, creating the conditions for “predictable miracles” versus being reactionary and a victim of circumstances. Instead of focusing on numbers, reports, and other inanimate objects, Jaworski encourages leaders and managers to look at the world primarily through relationships.

The challenges of today and tomorrow demand new ways of leading organizations, building collaborations, and creating communities. Since its premiere issue, the award-winning journal Leader to Leader—published by The Drucker Foundation—has presented the best thinking from leaders for leaders. This recording collects some of the best contributions to the journal from the likes of management pioneer Peter F. Drucker, Southwest Airlines leader Herb Kelleher, and Pulitzer Prize-winning author Doris Kearns Goodwin.

Today's modern, competitive business environment demands that executives conduct business operations more effectively and compassionately. Turning to the ancient wisdom of China provides insight for professionals who want to stay on the cutting edge. This program guides executives with fundamental teachings on the topics of leadership, strategy, selling, personnel, and ethics from the writings of Confucius, Chuang Tzu, Lao Tzu, and others to present a practical vision for those who strive to maintain formidable status in the ever-changing business world.

The intense competitiveness of today's economic world makes outstanding leadership a basic necessity. No matter how carefully an organization is designed to create the right atmosphere, structures, procedures, and managerial behavior, the nature of our rapidly changing environment means major changes are needed more frequently than ever before.

How can you bring out the best from each member of your team? For Allan Cox, joyful collaboration - trust, humor, and directness - pave the way to success. Cox draws his lessons from the adage "little things that mean a lot" and illustrates his points with powerful anecdotes. Each story yields a moral complete with a set of actions that will yield quick, tangible results for your team.

Designed to carry tomorrow's leaders into the 21st century, this guide carries through on the strengths that made its predecessor a classic, offering contributions from an international team of experts from today's top business schools. You'll get an overview of all the major business school topics: management, finance, economics, marketing, leadership, strategy, and much more.

Whether you're a new supervisor or an experienced manager, this inspiring audio will give you hundreds of ideas and strategies you can put to work immediately to get the most from your people. Based on Dun & Bradstreet's popular seminar "How to Be a Successful Supervisor," this dramatic program will strengthen your supervisory skills and make you a more productive, effective and successful manager.