Showing titles in Technology & Society

Too many CEOs tell a simple story about the future of work: If a machine can do what you do, your job will be automated. They envision everyone from doctors to soldiers rendered superfluous by ever-more-powerful AI. They offer stark alternatives: Make robots, or be replaced by them. Another story is possible. In virtually every walk of life, robotic systems can make labor more valuable, not less. Frank Pasquale tells the story of nurses, teachers, designers, and others who partner with technologists, rather than meekly serving as data sources for their computerized replacements.

With the rise of cyberbullying and hate speech online, issues around climate change and technology, and the "move fast and break things" mentality of tech culture, Which Side of History? will urge listeners to draw the line. This book will help shape the conversations we have around technology in our society and our future for years to come.

Social networks are the defining cultural movement of our time, empowering us in constantly evolving ways. We can all now be reporters, alerting the world to breaking news; participate in crowd-sourced scientific research; and become investigators, helping the police solve crimes. Social networks have even helped to bring down governments. But they have also greatly accelerated the erosion of our personal privacy rights—and anyone could become a victim.

When businesses try to "do AI", they place an abstract solution before problems and customers without fully considering whether it is wise, whether the hype is true, or how AI will impact their organization in the long term. Often absent is sound reasoning for why they should go down this path in the first place. Doing AI explores AI for what it actually is - and what it is not - and the problems it can truly solve.

Over the last decade, Azeem Azhar - writer, technologist and creator of the Exponential View platform - has become our leading thinker on how technology is transforming business, politics and society. Now, Azhar offers a holistic way to think about the effects of new tech. Our society, Azhar argues, is afflicted by an 'exponential gap' - the gulf between the growing pace of technological change, and our institutions' struggle to keep up.

A New York Times Magazine writer explores the Next Big Thing in tech - the impending revolution in voice recognition - and shows how it will upend Silicon Valley and transform how we use computers, the Web, and much more. Every decade or so brings a seismic shift in how people interact with tech, from the PC to the internet to the smartphone. James Vlahos shows that we are on the cusp of the next shift: to voice computing. Siri and Alexa are early forms of this technology, but soon we may talk as fluently with our phones, appliances, cars, etc. as we do with any human.

The world is an uncertain and unnerving place right now. Technological advancement is creating a perfect storm of disruption, changing the way we shop, eat, work, and communicate. The traditional structures that underpin Western society are all unraveling, identity politics is running rampant, and there is a heightened sense of victimhood with demands for the state to intervene.

Prepare for liftoff as we embark on a journey through "The ChatGPT Revolution"! In this captivating new eBook, you'll uncover the exhilarating world of advances in AI-driven customer support, and how implementing ChatGPT is transforming businesses around the globe. Shedding light on the latest customer service innovations, "The ChatGPT Revolution" begins by delving into the promising future of AI in customer support, exploring its applications and benefits. Discover how the traditional customer service models are giving way to cutting-edge Conversational AI solutions that enhance the user ...

Creating superior intelligence would be the biggest event in human history. Unfortunately, according to the world's pre-eminent AI expert, it could also be the last. In this groundbreaking book on the biggest question facing humanity, Stuart Russell explains why he has come to consider his own discipline an existential threat to his own species, and lays out how we can change course before it's too late. There is no one better placed to assess the promise and perils of the dominant technology of the future than Russell, who has spent decades at the forefront of AI research.

In this vivid, deeply-reported book, Matt Stroud shows that our new policing tools are overhyped and ineffective. Instead of wrestling with tough fundamental questions about their work, police leaders have looked to technology as a silver bullet, and stood by as corporate interests have insinuated themselves ever deeper into the public institution of law enforcement. With a sweeping history of these changes, Thin Blue Lie is a must-listen for anyone seeking to understand how policing became what it is today.

In modern history, the story of capitalism has been a story of firms and financiers. That's all going to change thanks to the Big Data revolution. As Viktor Mayer-Schönberger, best-selling author of Big Data, and Thomas Ramge, who writes for The Economist, show, data is replacing money as the driver of market behavior. Big finance and big companies will be replaced by small groups and individual actors who make markets instead of making things: think Uber instead of Ford, or Airbnb instead of Hyatt. Will this be an age of prosperity or of calamity?

Colonialism has not disappeared; it has taken a new form. In the new world order where data is the new oil, big Tech companies are grabbing our most basic natural resources - our data - exploiting our labour and connections, and repackaging our information to control our views, track our movements, record our conversations and discriminate against us. In this searing, cutting-edge guide, two leading global researchers and founders of the concept of data colonialism reveal how history can help us understand the emerging future - and how we can fight back.

With the exception of sleep, humans spend more of their lifetimes on work than any other activity. It is central to our economy, our society, and the family. It underpins our finances and our sense of meaning in life. Given the overriding importance of work, we need to recognize a profound transformation in the nature of work that is significantly altering lives: the incoming tidal wave of shadow work. Shadow work includes all the unpaid tasks we do on behalf of businesses and organizations.

Are you struggling to grow your online presence? Are you unsure of how best to use Instagram to gain more followers? Do you want to become a top influencer in your niche? The answer to this is understanding your niche and learning to create quality content for the abundance of potential followers out there. By learning the techniques in this audiobook you can upgrade your social media game and start to understand why some posts do well and others flop.

People of the Screen traces the history of Bible software development, showing the unique and powerful role evangelical entrepreneurs and coders have played in shaping its functionality and how their choices in turn shape the reading habits of millions of people around the world.

It seems that just about every new technology that we bring to bear on improving our lives brings with it some downside, side effect, or unintended consequence. These issues can pose very real and growing ethical problems for all of us. For example, automated facial recognition can make life easier and safer for us—but it also poses huge issues with regard to privacy, ownership of data, and even identity theft. Technology Is Not Neutral addresses one of today’s most pressing problems: How to create and use tools and technologies to maximize benefits and minimize harms.

We have been underselling the future. In fact, the future will be neither dystopia nor utopia (which is an actively harmful dichotomy) - it will be what we do the work to make it. And the best way to the brightest future is to focus on what we can do, and make sure we are working to get there. Kate O’Neill, author of Tech Humanist and Pixels and Place, explores the ways we have already begun to solve human problems at scale, and makes the case for an approach that’s both hopeful and strategic as our best chance at a truly bright future.

As language evolves faster than ever before, what is the future of 'correct' style? With wry cleverness and an uncanny intuition for the possibilities of Internet-age expressiveness, Favilla argues that rather than try to preserve the sanctity of the written language as laid out by Strunk and White, we should be concerned with the larger issues of clarity, flexibility, playfulness and political awareness. Her approach to the new rules - as practical as they are fun - will fascinate and delight believers and naysayers alike.

Buying groceries, tracking our health, finding a date: whatever we want to do, odds are that we can now do it online. But few of us ask how all these digital products are designed, or why. It's time we change that. Many of the services we rely on are full of oversights, biases, and downright ethical nightmares. Chatbots that harass women. Signup forms that fail anyone who's not straight. Social media sites that send peppy messages about dead relatives. Algorithms that put more black people behind bars.

Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry.