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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.

Get our prospects to make a "yes" decision immediately...even before our presentation begins! Closing at the end of our presentations creates stress for us and our prospects. We hate the feeling of pushing for a final decision at the end of our presentation. Now we can confidently give our presentations without the pressure of trying to convince our prospects. Why? Because our prospects already want what we offer.

Ibby’s parents gave up everything for a chance at a better life. So, after a terrible accident leaves her alone in London, Ibby works her internship at the British Museum and goes to her classes to make them proud. But when Ibby encounters a mysterious professor in the bowels of the museum, she learns that her lineage means bigger responsibilities than good grades. Training in the secrecy of a ghostly underground tube station defunct since 1933, her waking powers means Ibby must face the wrath of a titan with a vendetta against her kind...and she has to do it alone.

Jess, a half-fae hidden in the shadows of a rural life, craves more. Her longing for adventure and the magic that pulses through her veins leads to a fateful flower festival, where her dormant ability blooms into the open. Thrust into a world of opulence and competition, Jess discovers a devastating truth kept from her by her mother–a secret that alters her very identity.

Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.

Although he is not from everlasting, yet he lives forever; and though his body is mean and earthly, yet his spirit is lofty and divine. It is to explain that alchemy and its methods of operation that the author has undertaken this work, The Alchemy of Happiness.

Mira is a mermaid on a mission. It’s time to leave the ocean. Mira Belshaw has been at sea for...well, she doesn’t know how many years. It’s hard to keep track of time when you live in the ocean. But after enough time, the salt water triggers the desire to procreate, and her time is up. Finding a mate is the most important thing to her right now, and to do that, she has to return to the place where she was last human - the coastal city of Saltford.

Muhammad (peace be upon him) is the Messenger of Allah, and those who are with him, are severe against the disbelievers, and merciful among themselves. You see them bowing and falling down prostrate (in prayer), seeking bounty from Allah and (His) Good Pleasure. The mark of them (i.e. of their Faith) is on their faces (fore heads) from the traces of prostration (during prayers). This is their description in the Taurah (Torah).

In this updated and expanded edition of The Silence of Adam, Crabb and his colleagues, biblical scholar Don Hudson and counselor Al Andrews, offer a fresh look at how God designed men. The book deals thoughtfully and honestly with men's ongoing struggles and exposes the difficulties they have in relationships. It presents the rich calling men have to reveal God in ways uniquely masculine. And it summons them beyond their paralyzing fear of failure to bold risk-taking, courageous action, deep spirituality, and full-hearted living.

May 1915. After tragedy strikes during the Second Battle of Artois, Frenchman Julian Olivier will do anything to get out of the trenches. So when British Intelligence recruits him to spy behind enemy lines, he jumps at the opportunity. Just before he begins, however, he has a chance encounter with a young French woman who leaves his heart marked for the remainder of the war - even if he doesn’t know her name. As a dangerous ring of spies and saboteurs threatens to turn the war against the Allies, Julian discovers goodness in his enemies’ hearts.

In this audiobook discover many types of successful, fun first sentences that will generate positive engagement from prospects. Our prospects guard their time, so they are especially brutal when judging our first sentences. Most times they make that entire judgment in the first few seconds. You want your prospects on your side when presenting. You can't start with a second sentence, so your first sentence better be good.

On the cusp of turning 21, she has her whole life waiting out ahead of her. Sexy AF while still radiating an innocence that I know better than to taint. And here I am, itching to reach out and touch a girl who is so forbidden that just thinking about her feels like committing a mortal sin. Thing is, I love playing with fire.

From the best-selling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process - including robust strategies for making change inevitable in your personal life, your business, and your world.

In March 1976, Ted Bundy was convicted of the aggravated kidnapping of a young woman near Salt Lake City, Utah. Bundy had not been accused or convicted of any violent crime except this one. No one knew then how many women Bundy had murdered, and many thought him incapable of doing so.

When a storm wreaks havoc on bookish Lena's well-ordered world, her laid-back new neighbor, Megan, offers her a room. The trouble is they've been clashing since the day they met. How can they now live under the same roof? Making it worse is the inexplicable pull between them that seems hard to resist. A quirky romance, laced with classic British humor, about the power of opposites attracting.

'Block Party', is the dope in urban fiction. This gripping narrative revolves around the protagonist, Cashmere, a man fresh out of Federal Prison, determined to reclaim his position in the streets. However, the young underlings he left back at home, have grown into men during his absence, Those young men refuse to accept his authority. Cashmere soon finds out that there's a new kingpin in control of the city. The new ruler, known as The Mayor, is ten years younger than Cashmere and rules the city with an iron fist.

Here is a visionary analysis of how the politics of fear, secrecy, cronyism, and blind faith have combined with the public sphere's degradation to create an environment dangerously hostile to reason. Never has there been a worse time for us to lose the capacity to face the reality of our long-term challenges, from national security to the economy, from issues of health and social welfare to the environment. As The Assault on Reason explains, we have precious little time to waste.

An updated edition of the original 1981 text, this 20th-anniversary edition makes available to business and marketing professionals - including tens of thousands of Ries and Trout groupies, worldwide - the work that forever changed the way marketing strategy is done. This new edition features commentary from the authors that offers fresh insight into why “positioning” a product in a prospective customer's mind is still the most important strategy in business, and includes numerous examples of campaigns that followed, or didn't follow, Ries and Trout's thinking.

Life is the most extraordinary phenomenon in the known universe; but how did it come to be? Even in an age of cloning and artificial biology, the remarkable truth remains: Nobody has ever made anything living entirely out of dead material. Life remains the only way to make life. Are we still missing a vital ingredient in its creation?

Chicago was the worldwide leader in gangster wars and bootlegging in the 1920s, as Al Capone set the stage for his tremendous success and popularity. When he was safely away in prison, the Chicago Outfit expanded into more rackets involving gambling and loan sharking, making bosses like Paul “The Waiter” Ricca and Tony “Joe Batters” Accardo rich beyond even Capone’s wildest dreams.