Customer Service

81 - 100 of 500 results
Product List
  • Remarkable Retail Audiobook By Steve Dennis cover art

    • Remarkable Retail

    • How to Win and Keep Customers in the Age of Disruption
    • By: Steve Dennis
    • Narrated by: Steve Dennis
    • Length: 9 hrs and 16 mins
    • Release date: 04-28-21
    • Language: English
    • 5 out of 5 stars 17 ratings

    • Physical retail isn’t dead - but boring retail is! Remarkable Retail equips the savvy retailer with eight essential strategies to bounce back from the COVID-19 downturn and thrive in the years to come....

    Regular price: $19.95 or 1 credit

    Sale price: $19.95 or 1 credit

    Try for $0.00
  • Stop Acting like a Seller and Start Thinking like a Buyer Audiobook By Jerry Acuff, Wally Wood cover art

    Regular price: $19.95 or 1 credit

    Sale price: $19.95 or 1 credit

    Try for $0.00
  • Fans First Audiobook By Jesse Cole cover art

    • Fans First

    • Change the Game, Break the Rules & Create an Unforgettable Experience
    • By: Jesse Cole
    • Narrated by: Jesse Cole
    • Length: 5 hrs and 32 mins
    • Release date: 12-23-22
    • Language: English
    • 5 out of 5 stars 59 ratings

    • Packed with behind-the-peel stories, hard-earned lessons, and a few other surprises, Fans First teaches you how to stand out in your marketplace, drive explosive growth, and inspire fanatical loyalty....

    Regular price: $19.95 or 1 credit

    Sale price: $19.95 or 1 credit

    Try for $0.00
  • The Customer Success Professional's Handbook Audiobook By Ashvin Vaidyanathan, Ruben Rabago cover art

    • The Customer Success Professional's Handbook

    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • By: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 03-24-20
    • Language: English
    • 4.5 out of 5 stars 68 ratings

    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    Included in Plus membership
    Try for $0.00
  • The Customer Success Economy Audiobook By Nick Mehta, Allison Pickens, Maria Martinez - foreword cover art

    • The Customer Success Economy

    • Why Every Aspect of Your Business Model Needs a Paradigm Shift
    • By: Nick Mehta, Allison Pickens, Maria Martinez - foreword
    • Narrated by: Chloe Cannon
    • Length: 10 hrs and 6 mins
    • Release date: 07-31-20
    • Language: English
    • 5 out of 5 stars 21 ratings

    • If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate....

    Regular price: $21.49 or 1 credit

    Sale price: $21.49 or 1 credit

    Included in Plus membership
    Try for $0.00
  • Data-Driven Marketing Audiobook By Mark Jeffery cover art

    • Data-Driven Marketing

    • The 15 Metrics Everyone in Marketing Should Know
    • By: Mark Jeffery
    • Narrated by: Jim Meskemin
    • Length: 9 hrs and 35 mins
    • Release date: 07-09-20
    • Language: English
    • 4.5 out of 5 stars 21 ratings

    • How organizations can deliver significant performance gains through strategic investment in marketing....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    Included in Plus membership
    Try for $0.00
  • People Love You Audiobook By Jeb Blount cover art

    • People Love You

    • The Real Secret to Delivering Legendary Customer Experiences
    • By: Jeb Blount
    • Narrated by: Jeb Blount
    • Length: 5 hrs and 7 mins
    • Release date: 07-17-20
    • Language: English
    • 4.5 out of 5 stars 18 ratings

    • What you experience is what you remember. The more emotional the experience, the deeper it is branded into your memory. Experience has a massive impact on buying decisions....

    Regular price: $13.75 or 1 credit

    Sale price: $13.75 or 1 credit

    Included in Plus membership
    Try for $0.00
  • Ignore Your Customers (And They'll Go Away) Audiobook By Micah Solomon cover art

    Regular price: $19.79 or 1 credit

    Sale price: $19.79 or 1 credit

    Try for $0.00
  • Fish! Sticks Audiobook By Stephen C. Lundin Ph.D., John Christensen, Harry Paul cover art

    • Fish! Sticks

    • A Remarkable Way to Adapt to Changing Times and Keep Your Work Fresh
    • By: Stephen C. Lundin Ph.D., John Christensen, Harry Paul
    • Narrated by: Oliver Wyman
    • Length: 2 hrs and 38 mins
    • Release date: 02-26-04
    • Language: English
    • 4 out of 5 stars 44 ratings
    • Fish! Sticks employs the same kind of easy-to-use story that was used in Fish! to illustrate its three main commitments for continued success: Find IT, Live IT, Coach IT....

    Regular price: $14.81 or 1 credit

    Sale price: $14.81 or 1 credit

    Try for $0.00
  • The Zappos Experience Audiobook By Joseph A. Michelli cover art

    • The Zappos Experience

    • 5 Principles to Inspire, Engage, and Wow
    • By: Joseph A. Michelli
    • Narrated by: Joseph A. Michelli, Tom Parks
    • Length: 8 hrs and 32 mins
    • Release date: 07-25-14
    • Language: English
    • 4.5 out of 5 stars 58 ratings
    • With The Zappos Experience, Joseph Michelli delivers a package for instant success right to your doorstep. All you have to do is open and use it....

    Regular price: $20.00 or 1 credit

    Sale price: $20.00 or 1 credit

    Try for $0.00
  • Exceeding Customer Expectations Audiobook By Kirk Kazanjian cover art

    • Exceeding Customer Expectations

    • What Enterprise, America's #1 Car Rental Company, Can Teach You About Creating Lifetime Customers
    • By: Kirk Kazanjian
    • Narrated by: Gary Telles
    • Length: 8 hrs and 20 mins
    • Release date: 12-28-06
    • Language: English
    • 4 out of 5 stars 16 ratings
    • Drawing upon strategies that have propelled Enterprise, the number-one car-rental company, to a $9-billion powerhouse, the author reveals how you can outperform and outsmart the competition....

    Regular price: $15.75 or 1 credit

    Sale price: $15.75 or 1 credit

    Try for $0.00
  • Walt Disney's Way Audiobook By Andrew Lock cover art

    • Walt Disney's Way

    • How to Build a Better Business Using the Magical Marketing Strategies of Walt Disney
    • By: Andrew Lock
    • Narrated by: Andrew Lock
    • Length: 3 hrs and 50 mins
    • Release date: 06-27-20
    • Language: English
    • 5 out of 5 stars 28 ratings

    • Most people think of Walt Disney primarily as a visionary, but he was also a highly skilled marketer. In this unique book, maverick marketer Andrew Lock guides you through 17 success secrets from Walt and explains how your business can apply them to follow Walt Disney’s way....

    Regular price: $14.95 or 1 credit

    Sale price: $14.95 or 1 credit

    Try for $0.00
  • The Boss Audiobook By Earl Nightingale cover art

    • The Boss

    • Why Your Customer Is in Charge
    • By: Earl Nightingale
    • Narrated by: Earl Nightingale
    • Series: Nightingale-Conant: Business
    • Length: 11 mins
    • Release date: 12-20-19
    • Language: English
    • 5 out of 5 stars 6 ratings

    • Who is your boss? You have only one and every working person, from the president of the largest corporation to the shoeshine boy, has the same boss - they are simply the customer....

    Regular price: $7.00 or 1 credit

    Sale price: $7.00 or 1 credit

    Try for $0.00
  • Empathy in Action Audiobook By Tony Bates, Dr. Natalie Petouhoff cover art

    • Empathy in Action

    • How to Deliver Great Customer Experiences at Scale
    • By: Tony Bates, Dr. Natalie Petouhoff
    • Narrated by: Jennifer Jill Araya
    • Length: 9 hrs and 53 mins
    • Release date: 08-25-23
    • Language: English
    • Not rated yet

    • A bold new look at how technology can become a force multiplier to deliver more empathy and integrate deeper, more personalized human connections into everyday business interactions at scale....

    Regular price: $19.95 or 1 credit

    Sale price: $19.95 or 1 credit

    Try for $0.00
  • Slow Down, Sell Faster Audiobook By Kevin Davis cover art

    • Slow Down, Sell Faster

    • Understand Your Customer's Buying Process and Maximize Your Sales
    • By: Kevin Davis
    • Narrated by: Stephen Bowlby
    • Length: 6 hrs and 27 mins
    • Release date: 10-02-20
    • Language: English
    • 4.5 out of 5 stars 8 ratings

    • Slow Down, Sell Faster! does this by introducing a simple yet powerful method for buyer-focused selling that is practical, repeatable, and easily customizable. This buyer-focused approach extends to proposals and presentations, loyalty and retention, and cultivating more business....

    Regular price: $12.57 or 1 credit

    Sale price: $12.57 or 1 credit

    Try for $0.00
  • Outside In Audiobook By Harley Manning, Kerry Bodine cover art

    • Outside In

    • The Power of Putting Customers at the Center of Your Business
    • By: Harley Manning, Kerry Bodine
    • Narrated by: Mel Foster
    • Length: 7 hrs and 35 mins
    • Release date: 08-28-12
    • Language: English
    • 4.5 out of 5 stars 205 ratings
    • The solution in each case was a focus on customer experience, the most powerful - and misunderstood - element of corporate strategy today....

    Regular price: $20.00 or 1 credit

    Sale price: $20.00 or 1 credit

    Try for $0.00
  • No Thanks, I'm Just Looking Audiobook By Harry J. Friedman cover art

    • No Thanks, I'm Just Looking

    • Sales Techniques for Turning Shoppers into Buyers
    • By: Harry J. Friedman
    • Narrated by: Adam Henderson
    • Length: 7 hrs and 3 mins
    • Release date: 07-09-20
    • Language: English
    • 4.5 out of 5 stars 9 ratings

    • Learn secrets of the trade from the master of retail selling and sales training....

    Regular price: $17.19 or 1 credit

    Sale price: $17.19 or 1 credit

    Included in Plus membership
    Try for $0.00
  • Marketing 6.0 Audiobook By Philip Kotler, Hermawan Kartajaya, Iwan Setiawan cover art

    • Marketing 6.0

    • The Future Is Immersive
    • By: Philip Kotler, Hermawan Kartajaya, Iwan Setiawan
    • Narrated by: Graham Rowat
    • Length: 5 hrs and 40 mins
    • Release date: 12-19-23
    • Language: English
    • 3 out of 5 stars 2 ratings

    • In Marketing 6.0, the celebrated promoter of the "Four P's of Marketing," Philip Kotler, explains how marketers can use technology to address customers' needs and make a difference in the world....

    Regular price: $13.99 or 1 credit

    Sale price: $13.99 or 1 credit

    Try for $0.00
  • Little Red Book of Sales Answers Audiobook By Jeffrey Gitomer cover art

    • Little Red Book of Sales Answers

    • 99.5 Real Life Answers that Make Sense, Sales, and Money
    • By: Jeffrey Gitomer
    • Narrated by: Jeffrey Gitomer
    • Length: 4 hrs and 36 mins
    • Release date: 02-23-09
    • Language: English
    • 4 out of 5 stars 85 ratings
    • Salespeople need answers, fast! Now, one book brings together all the proven, tested, instant answers they'll ever want: Little Red Book of Sales Answers....

    Regular price: $14.24 or 1 credit

    Sale price: $14.24 or 1 credit

    Try for $0.00
  • Why Customers Leave (and How to Win Them Back) Audiobook By David Avrin, Larry Winget - foreword cover art

    Regular price: $20.00 or 1 credit

    Sale price: $20.00 or 1 credit

    Try for $0.00
Show items per page