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  • Inspired Audiolibro Por Marty Cagan arte de portada

    • Inspired

    • How to Create Tech Products Customers Love, Second Edition
    • De: Marty Cagan
    • Narrado por: Marty Cagan
    • Duración: 7 h y 45 m
    • Fecha de lanzamiento: 03-20-18
    • Idioma: Inglés
    • 4.5 out of 5 stars 2,646 calificaciones
    • How do today's most successful tech companies - Amazon, Google, Facebook - design, develop, and deploy the products that have earned the love of literally billions of people around the world? Find out....

    Precio regular: US$19.95 o 1 crédito

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  • The Innovator's Dilemma Audiolibro Por Clayton M. Christensen arte de portada

    • The Innovator's Dilemma

    • When New Technologies Cause Great Firms to Fail
    • De: Clayton M. Christensen
    • Narrado por: L.J. Ganser
    • Duración: 8 h y 37 m
    • Fecha de lanzamiento: 04-18-17
    • Idioma: Inglés
    • 4.5 out of 5 stars 1,733 calificaciones
    • Innovation expert Clayton Christensen shows how even the most outstanding companies can do everything right - yet still lose market leadership....

    Precio regular: US$21.49 o 1 crédito

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  • Just Listen Audiolibro Por Mark Goulston MD arte de portada

    • Just Listen

    • Discover the Secret to Getting Through to Absolutely Anyone
    • De: Mark Goulston MD
    • Narrado por: Arthur Morey
    • Duración: 7 h y 53 m
    • Fecha de lanzamiento: 04-21-20
    • Idioma: Inglés
    • 4.5 out of 5 stars 406 calificaciones

    • Drawing on his experience as a psychiatrist, business consultant, and coach, author Mark Goulston combines his background with the latest scientific research to help listeners turn the "impossible" and "unreachable" people in their lives into allies....

    Precio regular: US$22.49 o 1 crédito

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  • The JOLT Effect Audiolibro Por Matthew Dixon, Ted McKenna arte de portada

    • The JOLT Effect

    • How High Performers Overcome Customer Indecision
    • De: Matthew Dixon, Ted McKenna
    • Narrado por: Matthew Dixon, Ted McKenna
    • Duración: 5 h y 47 m
    • Fecha de lanzamiento: 09-20-22
    • Idioma: Inglés
    • 4.5 out of 5 stars 73 calificaciones

    • In sales, the worst thing you can hear from a customer isn’t “no.” It’s “I need to think about it.” When this happens, deeply entrenched business advice says to double down on your efforts to sell a buyer on all the ways they might win by choosing you and your business....

    Precio regular: US$15.75 o 1 crédito

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  • Be Our Guest Audiolibro Por The Disney Institute, Theodore Kinni arte de portada

    • Be Our Guest

    • Perfecting the Art of Customer Service
    • De: The Disney Institute, Theodore Kinni
    • Narrado por: Barry Abrams
    • Duración: 5 h y 26 m
    • Fecha de lanzamiento: 05-05-15
    • Idioma: Inglés
    • 4.5 out of 5 stars 880 calificaciones
    • Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service....

    Precio regular: US$20.00 o 1 crédito

    Sale price: US$20.00 o 1 crédito

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  • They Ask, You Answer Audiolibro Por Marcus Sheridan arte de portada

    • They Ask, You Answer

    • A Revolutionary Approach to Inbound Sales, Content Marketing, and Today's Digital Consumer, Revised & Updated
    • De: Marcus Sheridan
    • Narrado por: Marcus Sheridan
    • Duración: 9 h y 32 m
    • Fecha de lanzamiento: 12-24-19
    • Idioma: Inglés
    • 5 out of 5 stars 319 calificaciones

    • In today's digital age, the traditional sales funnel-marketing at the top, sales in the middle, customer service at the bottom - is no longer effective. To be successful, businesses must obsess over the questions, concerns, and problems their buyers have....

    Precio regular: US$17.19 o 1 crédito

    Sale price: US$17.19 o 1 crédito

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  • Never Lose a Customer Again Audiolibro Por Joey Coleman arte de portada

    • Never Lose a Customer Again

    • Turn Any Sale into Lifelong Loyalty in 100 Days
    • De: Joey Coleman
    • Narrado por: Joey Coleman
    • Duración: 9 h y 28 m
    • Fecha de lanzamiento: 04-03-18
    • Idioma: Inglés
    • 4.5 out of 5 stars 790 calificaciones

    • Coleman's theory of customer loyalty is that it's not about getting the sale: It's about the 100 days after the sale....

    Precio regular: US$18.00 o 1 crédito

    Sale price: US$18.00 o 1 crédito

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  • The New Gold Standard Audiolibro Por Joseph A. Michelli arte de portada

    • The New Gold Standard

    • 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
    • De: Joseph A. Michelli
    • Narrado por: Joseph A. Michelli, Tom Parks
    • Duración: 8 h y 12 m
    • Fecha de lanzamiento: 12-16-14
    • Idioma: Inglés
    • 4.5 out of 5 stars 511 calificaciones
    • The New Gold Standard takes you on an exclusive tour behind the scenes of The Ritz-Carlton Hotel Company....

    Precio regular: US$20.00 o 1 crédito

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  • Unlocking the Customer Value Chain Audiolibro Por Thales S. Teixeira, Greg Piechota arte de portada

    • Unlocking the Customer Value Chain

    • How Decoupling Drives Consumer Disruption
    • De: Thales S. Teixeira, Greg Piechota
    • Narrado por: Tom Weitzel
    • Duración: 11 h y 14 m
    • Fecha de lanzamiento: 02-19-19
    • Idioma: Inglés
    • 4.5 out of 5 stars 165 calificaciones

    • Based on six years of research, Harvard Business School Professor Thales Teixeira shows how and why industries are disrupted and what established companies can do to respond - as well as what potential start-ups must master if they hope to gain a competitive edge....

    Precio regular: US$18.00 o 1 crédito

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  • Excellence Wins Audiolibro Por Horst Schulze, Dean Merrill - contributor arte de portada

    • Excellence Wins

    • A No-Nonsense Guide to Becoming the Best in a World of Compromise
    • De: Horst Schulze, Dean Merrill - contributor
    • Narrado por: Michael Wagner
    • Duración: 5 h
    • Fecha de lanzamiento: 03-05-19
    • Idioma: Inglés
    • 5 out of 5 stars 1,387 calificaciones

    • In Excellence Wins, co-founder of The Ritz-Carlton Hotel Company Horst Schulze shares the visionary and disruptive principles that have produced immense global successes over the course of his still prolific 50-year career....

    Precio regular: US$19.79 o 1 crédito

    Sale price: US$19.79 o 1 crédito

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  • How to Become a Rainmaker Audiolibro Por Jeffrey J. Fox arte de portada

    • How to Become a Rainmaker

    • The Rules for Getting and Keeping Customers and Clients
    • De: Jeffrey J. Fox
    • Narrado por: Jeffrey J. Fox
    • Duración: 2 h y 8 m
    • Fecha de lanzamiento: 06-06-00
    • Idioma: Inglés
    • 4.5 out of 5 stars 849 calificaciones
    • A rainmaker is a person who brings revenue into an organization. That revenue comes from customers, it is the lifeforce of the organization, and without it the organization will die...

    Precio regular: US$8.24 o 1 crédito

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  • The Customer Service Revolution Audiolibro Por John R. DiJulius III arte de portada

    • The Customer Service Revolution

    • Overthrow Conventional Business, Inspire Employees, and Change the World
    • De: John R. DiJulius III
    • Narrado por: Joel Richards
    • Duración: 4 h y 54 m
    • Fecha de lanzamiento: 10-02-20
    • Idioma: Inglés
    • 5 out of 5 stars 32 calificaciones

    • In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant....

    Precio regular: US$19.46 o 1 crédito

    Sale price: US$19.46 o 1 crédito

    Prueba por $0.00
  • Delivering Happiness Audiolibro Por Tony Hsieh arte de portada

    • Delivering Happiness

    • A Path to Profits, Passion, and Purpose
    • De: Tony Hsieh
    • Narrado por: Tony Hsieh
    • Duración: 8 h y 17 m
    • Fecha de lanzamiento: 06-07-10
    • Idioma: Inglés
    • 4.5 out of 5 stars 8,109 calificaciones
    • Tony Hsieh - CEO of Zappos, the online shoe retailer - explains how he created a unique culture and commitment to service that aims to improve the lives of its employees....

    Precio regular: US$21.83 o 1 crédito

    Sale price: US$21.83 o 1 crédito

    Prueba por $0.00
  • The ChatGPT Advantage Audiolibro Por Diana Sterling arte de portada

    • The ChatGPT Advantage

    • Transform Your Business with Artificial Intelligence
    • De: Diana Sterling
    • Narrado por: Vicky David
    • Duración: 12 h y 33 m
    • Fecha de lanzamiento: 09-08-23
    • Idioma: Inglés
    • 4.5 out of 5 stars 124 calificaciones

    • Introducing the definitive guide to AI business transformation, The ChatGPT Advantage: Transform Your Business with Artificial Intelligence. This exclusive guide is more than audiobook—it's your ultimate roadmap to the AI-driven future of business....

    Precio regular: US$24.95 o 1 crédito

    Sale price: US$24.95 o 1 crédito

    Prueba por $0.00
  • Creating Superfans Audiolibro Por Brittany Hodak arte de portada

    • Creating Superfans

    • How to Turn Your Customers into Lifelong Advocates
    • De: Brittany Hodak
    • Narrado por: Brittany Hodak
    • Duración: 6 h y 7 m
    • Fecha de lanzamiento: 01-10-23
    • Idioma: Inglés
    • 4.5 out of 5 stars 27 calificaciones

    • In Creating Superfans, award-winning entrepreneur and keynote speaker Brittany Hodak shares a powerful framework for transforming your business from a commodity into a category of one....

    Precio regular: US$21.49 o 1 crédito

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  • New Sales. Simplified. Audiolibro Por Mike Weinberg arte de portada

    • New Sales. Simplified.

    • The Essential Handbook for Prospecting and New Business Development
    • De: Mike Weinberg
    • Narrado por: Mike Weinberg
    • Duración: 8 h y 1 m
    • Fecha de lanzamiento: 08-25-20
    • Idioma: Inglés
    • 5 out of 5 stars 338 calificaciones

    • No matter how much repeat business you get from loyal customers, the lifeblood of your business is a constant flow of new accounts. Packed with tested strategies and anecdotes, New Sales. Simplified. offers a proven formula for prospecting, developing, and closing deals....

    Precio regular: US$22.49 o 1 crédito

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  • Selling Luxury Audiolibro Por Robin Lent, Genevieve Tour arte de portada

    • Selling Luxury

    • Connect with Affluent Customers, Create Unique Experiences Through Impeccable Service, and Close the Sale
    • De: Robin Lent, Genevieve Tour
    • Narrado por: Jo Anna Perrin
    • Duración: 3 h y 12 m
    • Fecha de lanzamiento: 07-20-20
    • Idioma: Inglés
    • 4 out of 5 stars 57 calificaciones

    • Connect with affluent customers, create unique experiences through impeccable service, and close the sale....

    Precio regular: US$11.17 o 1 crédito

    Sale price: US$11.17 o 1 crédito

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  • Product-Led Growth Audiolibro Por Wes Bush arte de portada

    • Product-Led Growth

    • How to Build a Product That Sells Itself
    • De: Wes Bush
    • Narrado por: Derek Dysart
    • Duración: 4 h y 23 m
    • Fecha de lanzamiento: 10-28-19
    • Idioma: Inglés
    • 4.5 out of 5 stars 283 calificaciones

    • Hi, I’m Wes Bush, founder of the Product-Led Institute. And in Product-Led Growth, I show you how you can cut your acquisition costs and scale further than you ever thought possible...by making your product the tool that helps you acquire, convert, and retain customers....

    Precio regular: US$14.95 o 1 crédito

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  • The Effortless Experience Audiolibro Por Matthew Dixon, Nick Toman, Rick DeLisi arte de portada

    • The Effortless Experience

    • Conquering the New Battleground for Customer Loyalty
    • De: Matthew Dixon, Nick Toman, Rick DeLisi
    • Narrado por: Matthew Dixon, Nick Toman, Rick DeLisi
    • Duración: 6 h y 37 m
    • Fecha de lanzamiento: 03-03-20
    • Idioma: Inglés
    • 4.5 out of 5 stars 109 calificaciones

    • In their acclaimed best seller The Challenger Sale, Matthew Dixon and his colleagues at CEB busted many longstanding myths about sales. Now they've turned their research and analysis to a new vital business subject - customer loyalty....

    Precio regular: US$15.75 o 1 crédito

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  • Starting a Business QuickStart Guide Audiolibro Por Ken Colwell PhD MBA arte de portada

    • Starting a Business QuickStart Guide

    • The Simplified Beginner’s Guide to Launching a Successful Small Business, Turning Your Vision into Reality, and Achieving Your Entrepreneurial Dream
    • De: Ken Colwell PhD MBA
    • Narrado por: Ken Colwell PhD MBA
    • Duración: 7 h y 29 m
    • Fecha de lanzamiento: 04-10-19
    • Idioma: Inglés
    • 4.5 out of 5 stars 217 calificaciones

    • In the highly competitive world of business, what makes or breaks a new entrepreneur? Sourced from over 20 years of firsthand experience working with entrepreneurs, new ventures, and high-growth startups, author Ken Colwell, PhD, MBA, has the answers....

    Precio regular: US$19.95 o 1 crédito

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