Customer Service

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  • Customer Service Is Dead Audiobook By Mitche Graf cover art

    • Customer Service Is Dead

    • Delivering 6-Star Service in a 1-Star World
    • By: Mitche Graf
    • Narrated by: Mitche Graf
    • Length: 2 hrs and 47 mins
    • Release date: 06-16-22
    • Language: English
    • Not rated yet

    • You will take a deep dive into what it really means to go above and beyond customer expectations and create fans for life. You will learn the concept of what it means deliver a "6-Star" experience every single time and how to make sure you are set up for business success....

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  • Answering the Ultimate Question Audiobook By Richard Owen, Laura L. Brooks cover art

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  • Pragmatic Customer Service: A No-Nonsense Guide to Excellent Customer Service for Small Businesses Audiobook By D.M. Hawkins

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  • Experience Is Everything Audiobook By Eng Tan, Daniel Rodriguez cover art

    • Experience Is Everything

    • Winning Customers’ Hearts, Minds, and Wallets in the Era of NOW CX
    • By: Eng Tan, Daniel Rodriguez
    • Narrated by: Caleb Thompson
    • Length: 5 hrs and 28 mins
    • Release date: 06-14-22
    • Language: English
    • Not rated yet

    • The on-demand digital economy and the higher-than-high standard set by companies like Amazon have created a new kind of consumer—a NOW Customer. They are always on (and always online) and expect rapid resolutions....

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  • Dropshipping E-Commerce Audiobook By Kiyo Richards cover art

    • Dropshipping E-Commerce

    • A Must-Read Beginner's Guide to Dropshipping on How to Customize Your Own Brand Store, Find the Best Niche Content Which Will Keep Customers Coming Back!
    • By: Kiyo Richards
    • Narrated by: Michael David
    • Length: 3 hrs and 10 mins
    • Release date: 05-13-20
    • Language: English
    • 5 out of 5 stars 6 ratings

    • Have you ever heard of dropshipping? The simplified version is that you can fulfill customer orders with no stock. Since dropshipping doesn’t require you to purchase any stock, it is a risk-free business....

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  • The Human Customer Experience and the Not-So-Secret Formula Audiobook By Desiree M. Palmer cover art

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  • Amazon FBA Audiobook By Robert Hill cover art

    • Amazon FBA

    • The Complete Blueprint to Learn How to Start Your Successful Ecommerce Fulfillment Business Model from Zero, Source Hidden High-Demand Products, Scale Up Fast and Build Your Momentum
    • By: Robert Hill
    • Narrated by: Ali Rizvi
    • Length: 3 hrs and 7 mins
    • Release date: 03-21-20
    • Language: English
    • 5 out of 5 stars 1 rating

    • In this audiobook, you will learn the fastest, easiest, and lowest-risk method to sell successfully on Amazon without making costly mistakes....

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  • X Audiobook By Brian Solis cover art

    • X

    • The Experience When Business Meets Design
    • By: Brian Solis
    • Narrated by: Steven Menasche
    • Length: 6 hrs and 25 mins
    • Release date: 05-11-17
    • Language: English
    • 4 out of 5 stars 19 ratings
    • Success and the future of business is experiential, and this is the time to learn how to create and cultivate meaningful experiences....

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  • Owning Tomorrow Audiobook By John Furth cover art

    • Owning Tomorrow

    • The Unstoppable Force of Disruptive Leadership
    • By: John Furth
    • Narrated by: Jim Cooper
    • Length: 5 hrs and 37 mins
    • Release date: 10-24-18
    • Language: English
    • 5 out of 5 stars 2 ratings

    • In Owning Tomorrow, John Furth takes the lessons great disruptors like Jeff Bezos, Elon Musk, and Reed Hastings have learned during their careers and turns them into practical exercises, tools, and techniques to help senior executives develop their own disruptive skills....

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  • The One-Percent Edge Audiobook By Susan Solovic, Ray Manley cover art

    • The One-Percent Edge

    • Small Changes That Guarantee Relevance and Build Sustainable Success
    • By: Susan Solovic, Ray Manley
    • Narrated by: Cassandra Campbell
    • Length: 7 hrs and 37 mins
    • Release date: 02-20-18
    • Language: English
    • 4 out of 5 stars 2 ratings
    • Solid profits, a strong brand, steady customers - all of these can vanish when market shifts disrupt business as usual. So how do you keep from losing ground? Find out....

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  • Selling by Serving Audiobook By Clancy Clark cover art

    • Selling by Serving

    • Find Fulfillment in Your Career and Sell More Than You Ever Thought Possible
    • By: Clancy Clark
    • Narrated by: Clancy Clark
    • Length: 3 hrs and 48 mins
    • Release date: 06-22-20
    • Language: English
    • 5 out of 5 stars 8 ratings

    • True success in the business of sales starts not with the desire to sell, but rather the desire to serve. The business of sales is about empathy, learning, understanding, and ultimately bringing unequaled value to a relationship....

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  • Obsess to Success: How Building Relationships and Focusing On the Customer Experience Will Change the Course of Your Business

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  • The A to Z of Being Understood Audiobook By Kay White cover art

    • The A to Z of Being Understood

    • Make Your Voice Heard and Your Conversations Count
    • By: Kay White
    • Narrated by: Kay White
    • Length: 3 hrs and 59 mins
    • Release date: 01-18-16
    • Language: English
    • Not rated yet
    • Are you an ambitious professional looking to make your next move? Do you want to build strong, profitable relationships with ease....

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  • Fast-Track Your Business Audiobook By Laura Patterson cover art

    • Fast-Track Your Business

    • A Customer-Centric Approach to Accelerate Market Growth
    • By: Laura Patterson
    • Narrated by: Sarah Brands
    • Length: 5 hrs and 34 mins
    • Release date: 08-20-20
    • Language: English
    • 3 out of 5 stars 2 ratings

    • Most every company leader is in pursuit of growth. Growing companies are attractive. They’re attractive to partners, employees, and of course, customers. If your company is not growing, then you and your shareholders are losing equity, profit, and employees....

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  • Business Essentials of Customer Service Audiobook By Business Essentials cover art

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  • Predictive Marketing Audiobook By Omer Artun, Dominique Levin PhD cover art

    • Predictive Marketing

    • Easy Ways Every Marketer Can Use Customer Analytics and Big Data
    • By: Omer Artun, Dominique Levin PhD
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 44 mins
    • Release date: 06-13-17
    • Language: English
    • 4.5 out of 5 stars 28 ratings
    • Predictive Marketing is a predictive analytics primer for organizations large and small....

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  • The End of Business as Usual Audiobook By Brian Solis cover art

    • The End of Business as Usual

    • Rewire the Way You Work to Succeed in the Consumer Revolution
    • By: Brian Solis
    • Narrated by: Sean Pratt, Brian Solis
    • Length: 11 hrs and 8 mins
    • Release date: 03-01-12
    • Language: English
    • 4 out of 5 stars 28 ratings
    • The End of Business As Usual explores the complex information revolution, how it has changed the future of business, media, and culture, and what you can do about it....

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  • Surviving Customer Service Audiobook By Donovon Jenson cover art

    • Surviving Customer Service

    • Avoid Burnout, Develop Valuable Career Skills
    • By: Donovon Jenson
    • Narrated by: Robin J Sitten
    • Length: 5 hrs and 5 mins
    • Release date: 01-08-18
    • Language: English
    • 5 out of 5 stars 4 ratings

    • I have a few questions for you. Are you miserable at work every day? What are you getting out of your job? Have you seen promotion opportunities open for you? Find out more....

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  • Everyone's a Critic Audiobook By Bill Tancer cover art

    • Everyone's a Critic

    • Winning Customers in a Review-Driven World
    • By: Bill Tancer
    • Narrated by: Sean Pratt
    • Length: 6 hrs and 10 mins
    • Release date: 10-16-14
    • Language: English
    • 4.5 out of 5 stars 13 ratings
    • Tancer's fascinating stories and data-driven research show how online reviews can be a huge help to business owners, once they learn how to leverage them....

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  • Unfiltered Marketing Audiobook By Stephen Denny, Paul Leinberger, Brian Solis - foreword cover art

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