Customer Service

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  • How to Complain Audiobook By Deb Graham cover art

    • How to Complain

    • ...And Get What You Deserve
    • By: Deb Graham
    • Narrated by: Shelly vanderGaag
    • Length: 1 hr and 33 mins
    • Release date: 03-06-17
    • Language: English
    • 5 out of 5 stars 3 ratings
    • Face it - we are a nation of complainers....

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  • The Magic Wand: Creating Exceptional Customer Experience Audiobook By Barry Farah cover art

    • The Magic Wand: Creating Exceptional Customer Experience

    • A Leadership Fable
    • By: Barry Farah
    • Narrated by: Barry Farah
    • Length: 2 hrs and 28 mins
    • Release date: 03-30-17
    • Language: English
    • 4 out of 5 stars 13 ratings
    • Brad Anderson used to have the Midas touch. Those days are long gone when he discovers that he has one week to save his job and pull the company's largest client out of a tailspin....

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  • Conversation Marketing Audiobook By Kevin Lund cover art

    • Conversation Marketing

    • How to Be Relevant and Engage Your Customer by Speaking Human
    • By: Kevin Lund
    • Narrated by: Austin Rising
    • Length: 4 hrs and 53 mins
    • Release date: 10-09-18
    • Language: English
    • 4 out of 5 stars 5 ratings

    • Change your strategy and your tone and you can change your results. Applying the rules from Conversation Marketing will help brands become publishers, increase sales, and establish a lifelong connection with their customers....

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  • Customer Mania! Audiobook By Ken Blanchard, Jim Ballard, Fred Finch cover art

    • Customer Mania!

    • It's Never Too Late to Build a Customer-Focused Company
    • By: Ken Blanchard, Jim Ballard, Fred Finch
    • Narrated by: Ken Blanchard
    • Length: 5 hrs and 29 mins
    • Release date: 11-11-04
    • Language: English
    • 4 out of 5 stars 82 ratings
    • Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level....

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  • The Lean Strategy Audiobook By Michael Balle, Daniel Jones, Jacques Chaize, Orest Fiume cover art

    • The Lean Strategy

    • Using Lean to Create Competitive Advantage, Unleash Innovation, and Deliver Sustainable Growth
    • By: Michael Balle, Daniel Jones, Jacques Chaize, Orest Fiume
    • Narrated by: Scott Pollak
    • Length: 9 hrs and 56 mins
    • Release date: 08-10-21
    • Language: English
    • 4 out of 5 stars 2 ratings

    • A groundbreaking and revolutionary book that will transform how lean is understood, practiced, and used within organizations....

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  • Meaningful Measurement of the Customer Experience, 2nd Edition Audiobook By Greg Kihlstrom cover art

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  • Professional Selling Skills Course Audiobook By Emmanuel Hayford-Mensah cover art

    • Professional Selling Skills Course

    • By: Emmanuel Hayford-Mensah
    • Narrated by: Keith Richard
    • Length: 55 mins
    • Release date: 06-01-19
    • Language: English
    • 1 out of 5 stars 1 rating

    • Centuries ago, the customers' saying was "give me what I want and how I want it, or I will buy from someone else." In today's market, the customers' saying is "give me what I want, how I want it, when I want it, at an affordable price, and treat me well, or I will buy from someone else"....

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  • Customer Service: The Ultimate Guide to Learning the Art of Customer Experience Excellence Audiobook By Anne M. Bacal cover a

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  • The Art and Science of Delivering Superior Customer Service Audiobook By Charles McIntyre, Harold Glaser cover art

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  • Dropshipping Ecommerce Business Model 2020 Audiobook By Jeremy Zack cover art

    • Dropshipping Ecommerce Business Model 2020

    • The Easiest Guide for Beginners to Make Money Online with Shopify and Alternatives Websites. Step by Step, ... a Global Audience. (Passive Income, Book 1)
    • By: Jeremy Zack
    • Narrated by: Nathan Conkey
    • Length: 3 hrs
    • Release date: 06-15-21
    • Language: English
    • Not rated yet

    • Dropshipping is not a "get-rich-quick" scam. It's a perfectly legal business model that has helped countless people achieve their financial goals. Simply follow the steps outlined in the book, and enjoy your success! Listen to find out more....

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  • Sales Audiobook By Ross Elkins cover art

    • Sales

    • Foolproof Method to Crush Your Numbers - Selling, Sales Techniques, and Sales Strategy
    • By: Ross Elkins
    • Narrated by: John Shelton
    • Length: 1 hr and 42 mins
    • Release date: 12-23-16
    • Language: English
    • 3 out of 5 stars 2 ratings
    • This book explains the importance of employing sales techniques for higher sales, faster sales, and meeting your monthly goals....

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  • How to Kill a Unicorn Audiobook By Mark Payne cover art

    • How to Kill a Unicorn

    • How the World's Hottest Innovation Factory Builds Bold Ideas That Make It to Market
    • By: Mark Payne
    • Narrated by: David Chandler
    • Length: 10 hrs and 30 mins
    • Release date: 10-15-14
    • Language: English
    • 4 out of 5 stars 27 ratings
    • In How to Kill a Unicorn, Payne pulls back the curtain on how the company is able to bring more innovative products and ideas successfully to market than any other firm....

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  • Make Your Own Waves Audiobook By Louis Patler cover art

    • Make Your Own Waves

    • The Surfer's Rules for Innovators and Entrepreneurs
    • By: Louis Patler
    • Narrated by: Tim Andres Pabon
    • Length: 4 hrs and 46 mins
    • Release date: 06-20-16
    • Language: English
    • 3.5 out of 5 stars 5 ratings
    • Packed with stories of surf innovators, entrepreneurs, and legends, Make Your Own Waves reveals 10 rules of the water....

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  • Leading the Learning Revolution Audiobook By Jeff Cobb cover art

    • Leading the Learning Revolution

    • The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market
    • By: Jeff Cobb
    • Narrated by: Erik Synnestvedt
    • Length: 7 hrs and 5 mins
    • Release date: 01-15-13
    • Language: English
    • 3.5 out of 5 stars 25 ratings
    • Lifelong learning has become a multibillion-dollar business, with more than 60 million adults currently engaged in webinars, webcasts, in-house training, continuing education classes, and more....

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  • Human Sigma Audiobook By John H. Fleming Ph.D., Jim Asplund cover art

    • Human Sigma

    • Managing the Employee-Customer Encounter
    • By: John H. Fleming Ph.D., Jim Asplund
    • Narrated by: Tom Parks
    • Length: 7 hrs and 43 mins
    • Release date: 11-29-16
    • Language: English
    • 4.5 out of 5 stars 13 ratings
    • This book offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to drive success by effectively managing....

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  • Customer Magic: The Macquarie Way Audiobook By Joseph A. Michelli cover art

    • Customer Magic: The Macquarie Way

    • How to Reimagine Customer Experience to Transform Your Business
    • By: Joseph A. Michelli
    • Narrated by: Joseph A. Michelli
    • Length: 4 hrs and 24 mins
    • Release date: 03-26-24
    • Language: English
    • Not rated yet

    • It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience....

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  • Income from Outcomes Audiobook By Paul Henderson cover art

    • Income from Outcomes

    • Tap into Unrealized Income from a Customer Outcome Program
    • By: Paul Henderson
    • Narrated by: Paul Henderson
    • Length: 7 hrs and 5 mins
    • Release date: 04-04-22
    • Language: English
    • 5 out of 5 stars 1 rating

    • Income from Outcomes puts the key to unlocking that potential directly at your fingertips. You will have the power to propel your company to amazing new heights....

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  • The Profit Machine Audiobook By Larry Earnhart cover art

    • The Profit Machine

    • Putting the Five Parts of Profit to Work
    • By: Larry Earnhart
    • Narrated by: Larry Earnhart
    • Length: 3 hrs and 54 mins
    • Release date: 12-22-14
    • Language: English
    • 4 out of 5 stars 1 rating
    • Follow Handyman Joe and see how he learns to apply the 5 Parts of Profit to his business dealing with the same problems small business owners face every day....

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  • Tuned In Audiobook By Craig Stull, Phil Myers, David Meerman Scott cover art

    • Tuned In

    • Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs
    • By: Craig Stull, Phil Myers, David Meerman Scott
    • Narrated by: Sean Pratt
    • Length: 6 hrs and 22 mins
    • Release date: 07-22-08
    • Language: English
    • 4 out of 5 stars 143 ratings
    • Tuned In reveals the "secrets" that separate market leaders from followers and failures....

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  • Lean Analytics Audiobook By Ryan Ries cover art

    • Lean Analytics

    • How to Use the Right Information to Achieve Your Goals Before Your Competitors. 2 Books in 1: Lean Startup + Agile Project Management
    • By: Ryan Ries
    • Narrated by: Jason Lasky
    • Length: 3 hrs and 50 mins
    • Release date: 07-29-20
    • Language: English
    • Not rated yet

    • Lean methodology allows you to grow your business, improve customer satisfaction, and save money at the same time. This guidebook contain the following books: Lean Startup and Agile Project Management....

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