Customer Service
481 - 500 of 500 results-
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How to Complain
- ...And Get What You Deserve
- By: Deb Graham
- Narrated by: Shelly vanderGaag
- Length: 1 hr and 33 mins
- Unabridged
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Face it - we are a nation of complainers....
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Short Sweet and to the Point
- By Kevin on 04-24-21
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How to Complain
- ...And Get What You Deserve
- Narrated by: Shelly vanderGaag
- Length: 1 hr and 33 mins
- Release date: 03-06-17
- Language: English
- Face it - we are a nation of complainers....
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The Magic Wand: Creating Exceptional Customer Experience
- A Leadership Fable
- By: Barry Farah
- Narrated by: Barry Farah
- Length: 2 hrs and 28 mins
- Unabridged
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Brad Anderson used to have the Midas touch. Those days are long gone when he discovers that he has one week to save his job and pull the company's largest client out of a tailspin....
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The Magic Wand: Creating Exceptional Customer Experience
- A Leadership Fable
- Narrated by: Barry Farah
- Length: 2 hrs and 28 mins
- Release date: 03-30-17
- Language: English
- Brad Anderson used to have the Midas touch. Those days are long gone when he discovers that he has one week to save his job and pull the company's largest client out of a tailspin....
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Conversation Marketing
- How to Be Relevant and Engage Your Customer by Speaking Human
- By: Kevin Lund
- Narrated by: Austin Rising
- Length: 4 hrs and 53 mins
- Unabridged
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Change your strategy and your tone and you can change your results. Applying the rules from Conversation Marketing will help brands become publishers, increase sales, and establish a lifelong connection with their customers....
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Conversation Marketing
- How to Be Relevant and Engage Your Customer by Speaking Human
- Narrated by: Austin Rising
- Length: 4 hrs and 53 mins
- Release date: 10-09-18
- Language: English
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Change your strategy and your tone and you can change your results. Applying the rules from Conversation Marketing will help brands become publishers, increase sales, and establish a lifelong connection with their customers....
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Customer Mania!
- It's Never Too Late to Build a Customer-Focused Company
- By: Ken Blanchard, Jim Ballard, Fred Finch
- Narrated by: Ken Blanchard
- Length: 5 hrs and 29 mins
- Unabridged
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Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level....
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Yum mania
- By David on 08-17-05
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Customer Mania!
- It's Never Too Late to Build a Customer-Focused Company
- Narrated by: Ken Blanchard
- Length: 5 hrs and 29 mins
- Release date: 11-11-04
- Language: English
- Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level....
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The Lean Strategy
- Using Lean to Create Competitive Advantage, Unleash Innovation, and Deliver Sustainable Growth
- By: Michael Balle, Daniel Jones, Jacques Chaize, and others
- Narrated by: Scott Pollak
- Length: 9 hrs and 56 mins
- Unabridged
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A groundbreaking and revolutionary book that will transform how lean is understood, practiced, and used within organizations....
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Too much storytelling. I prefer more succinct.
- By BobG on 10-14-22
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The Lean Strategy
- Using Lean to Create Competitive Advantage, Unleash Innovation, and Deliver Sustainable Growth
- Narrated by: Scott Pollak
- Length: 9 hrs and 56 mins
- Release date: 08-10-21
- Language: English
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A groundbreaking and revolutionary book that will transform how lean is understood, practiced, and used within organizations....
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Meaningful Measurement of the Customer Experience, 2nd Edition
- House of the Customer
- By: Greg Kihlstrom
- Narrated by: Kenneth Montgomery
- Length: 3 hrs and 54 mins
- Unabridged
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While most companies claim that customers and their needs drive decisions and priority within their organizations, when it comes time to prioritize customer needs, it can often be more difficult and less clear exactly how and what to do.
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Meaningful Measurement of the Customer Experience, 2nd Edition
- House of the Customer
- Narrated by: Kenneth Montgomery
- Length: 3 hrs and 54 mins
- Release date: 05-31-24
- Language: English
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While most companies claim that customers and their needs drive decisions and priority within their organizations, when it comes time to prioritize customer needs, it can often be more difficult and less clear exactly how and what to do.
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Professional Selling Skills Course
- By: Emmanuel Hayford-Mensah
- Narrated by: Keith Richard
- Length: 55 mins
- Unabridged
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Centuries ago, the customers' saying was "give me what I want and how I want it, or I will buy from someone else." In today's market, the customers' saying is "give me what I want, how I want it, when I want it, at an affordable price, and treat me well, or I will buy from someone else"....
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Professional Selling Skills Course
- Narrated by: Keith Richard
- Length: 55 mins
- Release date: 06-01-19
- Language: English
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Centuries ago, the customers' saying was "give me what I want and how I want it, or I will buy from someone else." In today's market, the customers' saying is "give me what I want, how I want it, when I want it, at an affordable price, and treat me well, or I will buy from someone else"....
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Customer Service: The Ultimate Guide to Learning the Art of Customer Experience Excellence
- By: Anne M. Bacal
- Narrated by: Nick Dolle
- Length: 21 mins
- Unabridged
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Making sure your customer service is as good as it can be is now much easier with this audiobook, Customer Service: The Ultimate Guide to Learning the Art of Customer Experience Excellence.
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Great for businesses!
- By BookWorm on 12-21-19
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Customer Service: The Ultimate Guide to Learning the Art of Customer Experience Excellence
- Narrated by: Nick Dolle
- Length: 21 mins
- Release date: 02-06-19
- Language: English
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Making sure your customer service is as good as it can be is now much easier with this audiobook, Customer Service: The Ultimate Guide to Learning the Art of Customer Experience Excellence.
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The Art and Science of Delivering Superior Customer Service
- The Art of Selling Rocket Science, Volume 3
- By: Charles McIntyre, Harold Glaser
- Narrated by: Charles McIntyre, Harold Glaser
- Length: 2 hrs and 48 mins
- Unabridged
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The Art of Selling Rocket Science is a rare series of books written specifically for sales and marketing of technical services, including engineering, architecture, construction, applied science, information technology, and management consulting....
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The Art and Science of Delivering Superior Customer Service
- The Art of Selling Rocket Science, Volume 3
- Narrated by: Charles McIntyre, Harold Glaser
- Length: 2 hrs and 48 mins
- Release date: 07-03-20
- Language: English
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The Art of Selling Rocket Science is a rare series of books written specifically for sales and marketing of technical services, including engineering, architecture, construction, applied science, information technology, and management consulting....
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Dropshipping Ecommerce Business Model 2020
- The Easiest Guide for Beginners to Make Money Online with Shopify and Alternatives Websites. Step by Step, ... a Global Audience. (Passive Income, Book 1)
- By: Jeremy Zack
- Narrated by: Nathan Conkey
- Length: 3 hrs
- Unabridged
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Dropshipping is not a "get-rich-quick" scam. It's a perfectly legal business model that has helped countless people achieve their financial goals. Simply follow the steps outlined in the book, and enjoy your success! Listen to find out more....
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Dropshipping Ecommerce Business Model 2020
- The Easiest Guide for Beginners to Make Money Online with Shopify and Alternatives Websites. Step by Step, ... a Global Audience. (Passive Income, Book 1)
- Narrated by: Nathan Conkey
- Length: 3 hrs
- Release date: 06-15-21
- Language: English
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Dropshipping is not a "get-rich-quick" scam. It's a perfectly legal business model that has helped countless people achieve their financial goals. Simply follow the steps outlined in the book, and enjoy your success! Listen to find out more....
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Sales
- Foolproof Method to Crush Your Numbers - Selling, Sales Techniques, and Sales Strategy
- By: Ross Elkins
- Narrated by: John Shelton
- Length: 1 hr and 42 mins
- Unabridged
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This book explains the importance of employing sales techniques for higher sales, faster sales, and meeting your monthly goals....
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Sales
- Foolproof Method to Crush Your Numbers - Selling, Sales Techniques, and Sales Strategy
- Narrated by: John Shelton
- Length: 1 hr and 42 mins
- Release date: 12-23-16
- Language: English
- This book explains the importance of employing sales techniques for higher sales, faster sales, and meeting your monthly goals....
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How to Kill a Unicorn
- How the World's Hottest Innovation Factory Builds Bold Ideas That Make It to Market
- By: Mark Payne
- Narrated by: David Chandler
- Length: 10 hrs and 30 mins
- Unabridged
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In How to Kill a Unicorn, Payne pulls back the curtain on how the company is able to bring more innovative products and ideas successfully to market than any other firm....
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Hurt eyes from eyerolling
- By Christian on 06-08-23
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How to Kill a Unicorn
- How the World's Hottest Innovation Factory Builds Bold Ideas That Make It to Market
- Narrated by: David Chandler
- Length: 10 hrs and 30 mins
- Release date: 10-15-14
- Language: English
- In How to Kill a Unicorn, Payne pulls back the curtain on how the company is able to bring more innovative products and ideas successfully to market than any other firm....
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Make Your Own Waves
- The Surfer's Rules for Innovators and Entrepreneurs
- By: Louis Patler
- Narrated by: Tim Andres Pabon
- Length: 4 hrs and 46 mins
- Unabridged
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Packed with stories of surf innovators, entrepreneurs, and legends, Make Your Own Waves reveals 10 rules of the water....
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Make Your Own Waves
- The Surfer's Rules for Innovators and Entrepreneurs
- Narrated by: Tim Andres Pabon
- Length: 4 hrs and 46 mins
- Release date: 06-20-16
- Language: English
- Packed with stories of surf innovators, entrepreneurs, and legends, Make Your Own Waves reveals 10 rules of the water....
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Leading the Learning Revolution
- The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market
- By: Jeff Cobb
- Narrated by: Erik Synnestvedt
- Length: 7 hrs and 5 mins
- Unabridged
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Lifelong learning has become a multibillion-dollar business, with more than 60 million adults currently engaged in webinars, webcasts, in-house training, continuing education classes, and more....
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Leading the Learning Revolution
- The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market
- Narrated by: Erik Synnestvedt
- Length: 7 hrs and 5 mins
- Release date: 01-15-13
- Language: English
- Lifelong learning has become a multibillion-dollar business, with more than 60 million adults currently engaged in webinars, webcasts, in-house training, continuing education classes, and more....
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Human Sigma
- Managing the Employee-Customer Encounter
- By: John H. Fleming Ph.D., Jim Asplund
- Narrated by: Tom Parks
- Length: 7 hrs and 43 mins
- Unabridged
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This book offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to drive success by effectively managing....
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Great book for Lean and Six Sigma practitioners and HR personnel
- By Brion Hurley on 04-23-19
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Human Sigma
- Managing the Employee-Customer Encounter
- Narrated by: Tom Parks
- Length: 7 hrs and 43 mins
- Release date: 11-29-16
- Language: English
- This book offers an innovative, research-based approach to one of the toughest challenges businesses face today: how to drive success by effectively managing....
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Customer Magic: The Macquarie Way
- How to Reimagine Customer Experience to Transform Your Business
- By: Joseph A. Michelli
- Narrated by: Joseph A. Michelli
- Length: 4 hrs and 24 mins
- Unabridged
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It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience....
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Customer Magic: The Macquarie Way
- How to Reimagine Customer Experience to Transform Your Business
- Narrated by: Joseph A. Michelli
- Length: 4 hrs and 24 mins
- Release date: 03-26-24
- Language: English
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It takes a special kind of magic for a challenger brand to achieve seemingly impossible customer-centric results. It’s that magic that makes Australian telecommunications company Macquarie Technology world leaders in award-winning customer experience....
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Income from Outcomes
- Tap into Unrealized Income from a Customer Outcome Program
- By: Paul Henderson
- Narrated by: Paul Henderson
- Length: 7 hrs and 5 mins
- Unabridged
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Income from Outcomes puts the key to unlocking that potential directly at your fingertips. You will have the power to propel your company to amazing new heights....
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Paul did it again
- By Jeff sears on 08-31-22
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Income from Outcomes
- Tap into Unrealized Income from a Customer Outcome Program
- Narrated by: Paul Henderson
- Length: 7 hrs and 5 mins
- Release date: 04-04-22
- Language: English
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Income from Outcomes puts the key to unlocking that potential directly at your fingertips. You will have the power to propel your company to amazing new heights....
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The Profit Machine
- Putting the Five Parts of Profit to Work
- By: Larry Earnhart
- Narrated by: Larry Earnhart
- Length: 3 hrs and 54 mins
- Unabridged
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Follow Handyman Joe and see how he learns to apply the 5 Parts of Profit to his business dealing with the same problems small business owners face every day....
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Clear, well organized, valuable!
- By MM Lenz on 07-20-15
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The Profit Machine
- Putting the Five Parts of Profit to Work
- Narrated by: Larry Earnhart
- Length: 3 hrs and 54 mins
- Release date: 12-22-14
- Language: English
- Follow Handyman Joe and see how he learns to apply the 5 Parts of Profit to his business dealing with the same problems small business owners face every day....
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Tuned In
- Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs
- By: Craig Stull, Phil Myers, David Meerman Scott
- Narrated by: Sean Pratt
- Length: 6 hrs and 22 mins
- Unabridged
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Tuned In reveals the "secrets" that separate market leaders from followers and failures....
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MIND CHANGING!
- By Anshul on 09-15-08
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Tuned In
- Uncover the Extraordinary Opportunities That Lead to Business Breakthroughs
- Narrated by: Sean Pratt
- Length: 6 hrs and 22 mins
- Release date: 07-22-08
- Language: English
- Tuned In reveals the "secrets" that separate market leaders from followers and failures....
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Lean Analytics
- How to Use the Right Information to Achieve Your Goals Before Your Competitors. 2 Books in 1: Lean Startup + Agile Project Management
- By: Ryan Ries
- Narrated by: Jason Lasky
- Length: 3 hrs and 50 mins
- Unabridged
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Lean methodology allows you to grow your business, improve customer satisfaction, and save money at the same time. This guidebook contain the following books: Lean Startup and Agile Project Management....
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Lean Analytics
- How to Use the Right Information to Achieve Your Goals Before Your Competitors. 2 Books in 1: Lean Startup + Agile Project Management
- Narrated by: Jason Lasky
- Length: 3 hrs and 50 mins
- Release date: 07-29-20
- Language: English
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Lean methodology allows you to grow your business, improve customer satisfaction, and save money at the same time. This guidebook contain the following books: Lean Startup and Agile Project Management....
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