Resolución de Conflictos y Mediación

The key to a harmonious work environment is not by working among people with similar personalities whom you never clash with. Instead, learning to interact effectively with difficult coworkers is essential for success....

From the authors of Leadership and Self-Deception comes a new edition of this best seller that has been thoroughly revised to more effectively address the diversity, equity, and inclusion challenges that plague our communities and hinder our organizations....

In this groundbreaking book, Stanford University professor Robert I. Sutton builds on his acclaimed Harvard Business Review article to show you the best ways to deal with assholes...and why they can be so destructive to your company....

101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on....

Number-one internationally best-selling author Thomas Erikson shows listeners how to identify and avoid the psychopaths around them....

The author of the world’s best-selling book on negotiation draws on his nearly fifty years of experience and knowledge grappling with the world’s toughest conflicts to offer a way out of the seemingly impossible problems of our time....

In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one....

We're trying to get something done that really matters to us....

Restorative justice, with its emphasis on identifying the justice needs of everyone involved in a crime, is a worldwide movement of growing influence that is helping victims and communities heal while holding criminals accountable for their actions....

Dive into the future of passive income with "ChatGPT Side Hustles" by Alec Rowe. This comprehensive guide unveils over 85 innovative side hustle ideas leveraging the power of AI to boost your income, create new cash flows, and secure a competitive edge.

Find out how to successfully resolve your most emotionally charged conflicts....

Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations....

Negotiation is not a zero-sum game. It’s an essential skill for your career that can also improve your closest relationships and your everyday life. Still, people often shy away from it, feeling defeated before they’ve even started....

It's about the stuff you learn when you've worked for a boss you'd swear jumped out of a Dilbert cartoon; worked in a business whose performance careened up and down....

It's impossible to prepare for every workplace conflict. But this remarkably useful and practical resource helps professionals of all types prepare for inevitable workplace disagreements with actual phrasing to diffuse and prevent conflict....

Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others' thoughts and energies, even undermining their very sense of well-being....

The HBR Guide to Navigating the Toxic Workplace will help you set boundaries and change what you can while helping you maintain your mental health and your self-respect in some of the toughest situations at work....

Globalization means that we need to be prepared to interact with people from a wide range of cultures....

Os integrantes do Projeto de Negociação de Harvard mostram como lidar com conversas difíceis com mais habilidade e confiança....

¡Sí, de acuerdo! ofrece una estrategia comprobada, paso a paso, para llegar a acuerdos aceptables entre las partes en cada tipo de conflicto....

Life is a series of negotiations, whether or not you think of yourself as a negotiator....

As a manager, you are prepared to face any challenge when it comes to the work at hand, but you may not be ready to overcome a hostile work environment, a catastrophic disruption in workflow, or any other of a multitude to challenges that can arise, seemingly from nowhere....

Like all relationships, the ones we have at work are subject to stresses—maybe even fractures that can really take a toll on the workplace. Productivity is lost. Time is wasted. Tension mounts. Cooperation is reduced. And the workplace becomes toxic....

This book is designed for new and experienced leaders and business owners looking to strengthen their foundational HR skills and understanding. It includes core HR leadership practices and emerging trends, legal aspects of HR management and compliance, and strategic HR and career guidance.

Throughout this book, I will try my best to help you identify and comprehend the reason behind your complicated relationship with your boss....