John Bachmann
AUTHOR

John Bachmann

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Helping People Help People - that's my true passion. As a Claims Leader in the insurance industry, I was able to live that passion through mentoring and coaching licensed insurance adjusters so that they were prepared to help customers and claimants through their most difficult experiences. I have been fortunate enough to lead award-winning teams of insurance professionals as well have been able to lead and participate in cross-functional capacities focusing on the improvement of the Customer Experience.
 I am currently on a mission to help improve upon the relationships between Carriers, Agencies, and Clients so that the Customer wins. 
I have been referred to as an "Insurance Nerd", "Claims Guy", and "Customer Experience Fan Boy" - I would have to agree!
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