• 120 - Dr. Paul Zak on Immersion Playbook for Customer Transformation - Attention to Impact

  • Jul 16 2024
  • Duración: 51 m
  • Podcast

120 - Dr. Paul Zak on Immersion Playbook for Customer Transformation - Attention to Impact  Por  arte de portada

120 - Dr. Paul Zak on Immersion Playbook for Customer Transformation - Attention to Impact

  • Resumen

  • Dr. Zak shares his findings on how immersion can be used to create better ads, improve training and education, and even enhance personal well-being. Dr. Paul J. Zak is a Professor of economics, psychology and management at Claremont Graduate University. His newest book is Immersion: The Science of the Extraordinary and Source of Happiness.



    Highlights of Conversation


    Immersion, not “liking,” is the key to effective communication: Dr. Zak explains that people may consciously claim to like something, but their brain’s unconscious response reveals a different story.


    Immersive Experiences are Social : Dr Zak explains that extraordinary experiences arise from understanding social value. Positive social interactions create loyalty and enhance overall experience.


    Immersive ads lead to sales bumps: Dr. Zak shares examples of ads that were initially disliked but ultimately drove sales due to their high immersion levels. He says ""High immersion ads that are not very likable can still be compelling to your brain." Immersive 'Flavoured Diet Coke' ads in 2018 , were not well liked but led to a significant sales bump.


    Place ads during Peak Immersion Moments: Successful advertising should place branding and calls to action during peak emotional moments within the narrative, rather than at the end when immersion is typically lower.


    The future of advertising is immersive: Dr. Zak suggests that advertisers should focus on creating shorter, impactful ads that evoke strong emotions and leave a lasting impression on viewers. He says "Immersive ads create memorable experiences that drive behaviour." He advises advertisers to learn from movie trailers which often tell half a story, leaving the resolution to drive ticket sales.


    The Tuesday app promotes emotional fitness: Dr. Zak’s team has developed an app that provides daily goals for social interaction and tracks emotional well-being.


    Connect/Follow Paul on Linkedin https://www.linkedin.com/in/paul-zak-91123510/

    Paul's website https://www.getimmersion.com

    Paul's Book on Amazon https://www.amazon.in/Immersion-Science-Extraordinary-Source-Happiness/dp/1544531958


    Jagged with Jasravee is facilitated by Jasravee Kaur Chandra. Jasravee has over 20 years experience as a Strategic Brand Builder, Communications Leader and Entrepreneur.


    Please visit Jasravee at https://jasravee.com/

    Connect with Jasravee on Linkedin at https://www.linkedin.com/in/jasravee/

    Email Jasravee at jasravee@gmail.com


    00:00 Preview & Introduction to Dr. Paul Zak

    02:41 Neurological Immersion: What Does It Really Mean?

    05:05 How Do We Measure Immersion?

    06:11 The Moral Molecule: Why Oxytocin is the Key to Social Behaviour

    09:30 Creating Peak Immersion Experiences

    12:30 80-20 Rule, Why Being Empathic Makes Good Business Sense

    19:35 Neurological Immersion in Ads: The Game-Changer for Marketing

    22:34 Why Do We Love the Weirdest Ads? Liking Is Not Enough

    25:13 Attention is Dead, Immersive Ads Sell: The Diet Coke Case Study

    28:57 Why Do Most Ads Fail to Impact Sales? The Importance of Attention and Narrative

    32:43 Six-Word Stories: Can Bumper Ads Be Truly Immersive?

    35:38 What Advertising Can Learn from Movie Trailers, Thrillers

    39:22 Repeat Viewing of Guinness' Empty Chair: The Perfect Example of an Immersive Ad

    42:48 Tuesday's Not Just for Tacos: Introducing the Emotional Fitness App

    47:11 Rapid Fire with Paul Zak

    49:06 Connect to Dr. Paul Zak



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    #Immersion #Neuromarketing #CustomerExperience #BrandTrust #Immersionresearch #ImmersionMarketing #CustomerTransformation #ConsumerPsychology #neuroscienceinsights #Neuroeconomics #DigitalHealth #Neuropsychology #Neuromarketing #BrainScience #neuroscience

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