Ready to go from chaos to control in your empire? Call/Text Jason now at +19179832150

Get the Ops Nerd Newsletter for insider tips and tricks for hospitality operators in three minutes a week or less. https://opsnerd.com

Jason Littrell is a Hospitality Management Consultant serving ambitious hospitality brands with high impact systems since 2009.

***

In this video, seasoned hospitality management consultant Jason Littrell shares insights on building a dynamic HR system for bars and restaurants. Covering topics like the importance of staff recruitment, engagement strategies, and the value of ongoing training. Stay tuned for expert advice on automating processes, fostering a positive company culture, and ensuring long-term employee success.

00:00 Talent acquisition and culture are critical.

03:15 Developing job application process to attract top talent.

06:48 Systematize, document, and record staff interactions transparently.

Viral Marketing Insight: "The product of the product is like the way you feel when you buy it. And then the product of the product or the product is the person that you become or the identity that you adopt by purchasing that product."

— Jason Littrell [00:00:07 → 00:00:48]

**Solving the Root of Problems in Business**: "What I'm building today is the solution to the problem of the problem of the problem."

— Jason Littrell [00:01:01 → 00:01:04]

The Flywheel Effect in Recruitment: "You don't have to recruit as hard anymore. There are not going to churn out. They're not gonna piss off Systems. And they're they're gonna tell their friends what a great place to work it is. So you don't have to look for people so hard. So it creates this kind of flywheel effect."

— Jason Littrell [00:01:41 → 00:01:54]

**The Importance of Workplace Culture**: "Culture matters. And, and if you are not, big enough to have an a full time HR person that that, that manages this stuff for you then, to do it manually, then you need processes and automations."

— Jason Littrell [00:02:25 → 00:02:38]

**Finding Top Talent in Today's Job Market:** "So, like, somebody comes into the bar restaurant and says says they're looking for a job, which is becoming rarer and rarer, by the way, then what do you do at that point?"

— Jason Littrell [00:03:15 → 00:03:22]

**Successful Employee Onboarding:**

"And so then there's the actual event where you kind of reinforce the values that you've portrayed in the, in the in the onboarding sequence or in the, in the, nurture sequence leading up to the to the recruiting event."

— Jason Littrell [00:04:50 → 00:05:02]

**The Importance of Rigorous Pre-Management Training**: "Because if you invest early into this kind of training, the dividends pay off for years."

— Jason Littrell [00:06:26 → 00:06:31]

Success is a Process, Not an Event: "Success, winning, profitability. It's not an event. It's a process."

— Jason Littrell [00:07:31 → 00:07:35]

Jason Littrell, hospitality consultant, NYC, Kinetic Management Systems, bar marketing, staff engagement, brand sales, advisor, fractional cmo, fractional cto, management expert, innovative solutions, independent spirits, hospitality brands, dynamic solutions.

How to improve staff retention in my restaurant?

How to create a successful recruiting event for my hospitality business?

How to engage and train potential employees effectively?

How to automate processes in staff management for a bar or restaurant?

How to build a strong company culture in the hospitality industry?

How to implement a rigorous pre-management process for employees?

How to document interactions and automate tasks in staff management?

How to create a successful onboarding program for new staff members?

How to ensure compliance with legal HR requirements in hiring processes?

How to scale staff management systems for multiple restaurants effectively?