Ready to go from chaos to control in your empire? Call/Text Jason now at +19179832150

Get the Ops Nerd Newsletter for insider tips and tricks for hospitality operators in three minutes a week or less. https://opsnerd.com

Jason Littrell is a Hospitality Management Consultant serving ambitious hospitality brands with high impact systems since 2009.

***

In this video, seasoned hospitality management consultant Jason Littrell shares insights on building a dynamic HR system for bars and restaurants. Covering topics like the importance of staff recruitment, engagement strategies, and the value of ongoing training. Stay tuned for expert advice on automating processes, fostering a positive company culture, and ensuring long-term employee success.

00:00 Talent acquisition and culture are critical.

03:15 Developing job application process to attract top talent.

06:48 Systematize, document, and record staff interactions transparently.

Viral Marketing Insight: "The product of the product is like the way you feel when you buy it. And then the product of the product or the product is the person that you become or the identity that you adopt by purchasing that product."

— Jason Littrell [00:00:07 → 00:00:48]

**Solving the Root of Problems in Business**: "What I'm building today is the solution to the problem of the problem of the problem."

— Jason Littrell [00:01:01 → 00:01:04]

The Flywheel Effect in Recruitment: "You don't have to recruit as hard anymore. There are not going to churn out. They're not gonna piss off Systems. And they're they're gonna tell their friends what a great place to work it is. So you don't have to look for people so hard. So it creates this kind of flywheel effect."

— Jason Littrell [00:01:41 → 00:01:54]

**The Importance of Workplace Culture**: "Culture matters. And, and if you are not, big enough to have an a full time HR person that that, that manages this stuff for you then, to do it manually, then you need processes and automations."

— Jason Littrell [00:02:25 → 00:02:38]

**Finding Top Talent in Today's Job Market:** "So, like, somebody comes into the bar restaurant and says says they're looking for a job, which is becoming rarer and rarer, by the way, then what do you do at that point?"

— Jason Littrell [00:03:15 → 00:03:22]

**Successful Employee Onboarding:**

"And so then there's the actual event where you kind of reinforce the values that you've portrayed in the, in the in the onboarding sequence or in the, in the, nurture sequence leading up to the to the recruiting event."

— Jason Littrell [00:04:50 → 00:05:02]

**The Importance of Rigorous Pre-Management Training**: "Because if you invest early into this kind of training, the dividends pay off for years."

— Jason Littrell [00:06:26 → 00:06:31]

Success is a Process, Not an Event: "Success, winning, profitability. It's not an event. It's a process."

— Jason Littrell [00:07:31 → 00:07:35]

Jason Littrell, hospitality consultant, NYC, Kinetic Management Systems, bar marketing, staff engagement, brand sales, advisor, fractional cmo, fractional cto, management expert, innovative solutions, independent spirits, hospitality brands, dynamic solutions.

How to improve staff retention in my restaurant?

How to create a successful recruiting event for my hospitality business?

How to engage and train potential employees effectively?

How to automate processes in staff management for a bar or restaurant?

How to build a strong company culture in the hospitality industry?

How to implement a rigorous pre-management process for employees?

How to document interactions and automate tasks in staff management?

How to create a successful onboarding program for new staff members?

How to ensure compliance with legal HR requirements in hiring processes?

How to scale staff management systems for multiple restaurants effectively?

Ready to go from chaos to control in your bar or restaurant? Call/Text Jason now at +19179832150

Get on the Ops Nerd Newsletter for insider tips and tricks for hospitality operators in three minutes a week or less. https://opsnerd.com

Jason Littrell is a Restaurant Management Consultant serving ambitious and dedicated hospitality brands since 2009.

***

In this video, Jason Littrell, an expert in beverage brand sales and marketing, shares insights as a seasoned management consultant at Kinetic Management Systems in NYC. Get ready to dive into Jason's journey of solving large problems, understanding the value of consulting, leveraging reputation, and making impactful changes in the industry.

- Importance of solving significant problems in consulting

- The value of feedback from clients

- Understanding the relationship between price and value

- Leveraging reputation as an asset in consultancy

- Making impactful changes in clients' lives through execution

00:00 Leveraging reputation to offer system for free.

04:05 Dedicated to making impactful changes, not money.

Work-Life Balance Struggles: "I gotta clean up my elevator pitch a little bit. Not gonna lie. So it's Saturday, it's Memorial Day weekend. I'm a little tired. I'm a little burned out because I've been staring at a screen, actually four screens, for actually, literally three screens for the last three weeks, building out this thing that I'm absolutely 100% obsessed with."

— Jason Littrell [00:00:20 → 00:00:40]

Finding Fulfillment in Work: "Pick a really large problem and solve that, rather than doing what you love."

— Jason Littrell [00:00:55 → 00:01:00]

"It's worth nothing right now because nobody wants it because I have no demonstrable results."

— Jason Littrell [00:02:20 → 00:02:25]

**The Value of Reputation in Business**: "It's not my stuff, it's not my bank account, it's my reputation is the most valuable thing that I own."

— Jason Littrell [00:02:48 → 00:02:53]

The Importance of Execution: "Money is a lagging indicator. Wealth is a lagging indicator of not only process, but also mindset and commitment and execution."

— Jason Littrell [00:04:46 → 00:04:57]

Ready to go from chaos to control in your bar or restaurant? Call/Text Jason now at +19179832150

Get on the Ops Nerd Newsletter for insider tips and tricks for hospitality operators in three minutes a week or less. https://opsnerd.com

Jason Littrell is a Restaurant Management Consultant serving ambitious and dedicated hospitality brands since 2009.

***

In this video, Jason Littrell shares his journey as a seasoned management consultant focusing on optimizing operations for bars and restaurants in New York City.

In this insightful video, Jason discusses:

- The challenges of productizing a comprehensive offer

- The importance of constant staff engagement and feedback in the hospitality industry

- Utilizing project management software like Nifty for efficient task organization

- The process of developing and scaling client solutions

- The benefits of streamlined communication for effective problem-solving.

00:00 Employee frustration leads to high turnover costs.

03:34 Creating valuable product, gaining sales, and managing projects.

07:24 Tasks, API integration, sales, marketing, scalability planning.

A Fresh Start After Layoff: "I lost my job, so I was laid off 3 weeks ago. Yeah. Today would have been my 3rd paycheck, and so I'm like, do I go out and get a job, or do I go out and, and create some more value for the marketplace? And so I chose the latter. I have not looked for a single job."

— Jason Littrell [00:00:59 → 00:01:08]

The Importance of Staff Feedback in the Workplace: "And so the staff should be constantly reminded, of how valuable they are, and they should always be asked, regular very regularly how they feel that management is doing."

— Jason Littrell [00:01:47 → 00:01:58]

### Building Culture with Continuous Feedback:

"So nudging the, the guests for feedback on the staff, guests for feedback on the management, staff for feedback on the management, staff for feedback on the guests, and then, systematizing and organizing all these post shift reports, net promoter score surveys, q 12 surveys, and, and helping, and helping management ownership understand what's actually going on in the restaurant from a soft touch point of view."

— Jason Littrell [00:02:43 → 00:03:08]

**Startups and Sales Challenges**: "I already know I know it's valuable, but I don't know how to convey that it's valuable in a way that's not gonna make people's eyes glaze over because I tend to get jargony and technical really, really fast."

— Jason Littrell [00:03:53 → 00:04:02]

**The Benefits of Using Nifty PM**: "The reason I liked it was because, one, I got an AppSumo deal for a lifetime. So it means that as long as they're in business, I have their I have access to their software. And so I have access to the software for a lifetime, but there's no monthly fee, which I like."

— Jason Littrell [00:04:57 → 00:05:04]

**The Power of Task Management Systems:** "So this is how airplanes are flown, this is how surgeries perform, this is how buildings are built."

— Jason Littrell [00:05:32 → 00:05:36]

Accountability in Task Management: "So there are things that I will be respond that I am responsible for, and every time I am, assigned a task on something, then, then it I get an email notification saying that you've been assigned this task, and then it gives me the deadline, the priority level, and all that stuff."

— Jason Littrell [00:06:50 → 00:07:05]

**The Journey of Building Scalable Systems**: "You have to do those things in that order because if you try to automate it when it's broken, then you're just gonna scale that system."

— Jason Littrell [00:08:06 → 00:08:09]

Jason Littrell, management consultant, NYC, bars, restaurants, systematize, optimize, staffing, scheduling, training, onboarding, sales, marketing operations, productize, value communication, nifty pm, project management software, AppSumo, user-friendly, Gantt charts, accountability, automation, scalable, coaching, consulting.