Bet on Talent
How to Create a Remarkable Culture That Wins the Hearts of Customers
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Narrado por:
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Pam Ward
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De:
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Dee Ann Turner
Acerca de esta escucha
When it comes to running a business, the most important decisions a leader makes are not about products or locations - they're about people. For the past 33 years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry.
In Bet on Talent, Turner shows you how to create a remarkable company culture; select, sustain, and steward talent; nurture internal relationships; create company loyalty that leads to customer loyalty; instill the practice of servant leadership within your organization; treat everyone with honor, dignity, and respect; and much more.
©2019 Dee Ann Turner (P)2019 eChristianLos oyentes también disfrutaron...
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- De: Adrian Gostick, Chester Elton
- Narrado por: Adrian Gostick, Chester Elton
- Duración: 6 h y 55 m
- Versión completa
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General4.5 out of 5 stars 150
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Narración:4.5 out of 5 stars 128
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Historia4 out of 5 stars 126
To have any hope of succeeding as a manager, you need to get your people all in. Whether you manage the smallest of teams or a multi-continent organization, you are the owner of a work culture and few things will have a bigger impact on your performance than getting your people to buy into your ideas and your cause and to believe what they do matters. Based on their extensive consulting experience, the authors present a simple seven-step road map for creating a culture of belief.
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4 out of 5 stars
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Interesting Theories in Management
- De Nancy en 07-28-12
De: Adrian Gostick, y otros
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Uniquely You
- Transform Your Organization by Becoming the Leader Only You Can Be
- De: Ron Kitchens
- Narrado por: Ron Kitchens
- Duración: 5 h
- Versión completa
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General5 out of 5 stars 28
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Narración:4.5 out of 5 stars 26
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Historia4.5 out of 5 stars 26
For young professionals and entrepreneurs, there is no shortage of gurus, processes, and quick-fix formulas to chase in the quest to grow their business, lead their team, and find personal fulfillment. In fact, there are so many out there that it's exhausting. Wouldn't it be better to realize that the leadership lessons we need to learn are not out there somewhere but in here, in our own lives? That instead of becoming a knock-off of someone else, we can be uniquely ourselves?
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5 out of 5 stars
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Great leadership nuggets!
- De Royce Morton en 01-20-23
De: Ron Kitchens
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Everybody Matters
- The Extraordinary Power of Caring for Your People Like Family
- De: Bob Chapman, Raj Sisodia
- Narrado por: Steven Menasche
- Duración: 8 h y 51 m
- Versión completa
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General4.5 out of 5 stars 381
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Narración:4.5 out of 5 stars 321
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Historia4.5 out of 5 stars 318
Starting in 1997, Bob Chapman and Barry-Wehmiller pioneered a dramatically different approach to leadership that creates off-the-charts morale, loyalty, creativity, and business performance. The company utterly rejects the idea that employees are simply functions to be moved around, "managed" with carrots and sticks, or discarded at will. Instead Barry-Wehmiller manifests the reality that every single person matters, just like in a family. That's not a cliché on a mission statement; it's the bedrock of the company's success.
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1 out of 5 stars
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A Much Better Read
- De Bob Burton en 12-14-18
De: Bob Chapman, y otros
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The High-Speed Company
- Creating Urgency and Growth in a Nanosecond Culture
- De: Jason Jennings, Laurence Haughton
- Narrado por: Jason Jennings
- Duración: 6 h y 52 m
- Versión completa
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General5 out of 5 stars 28
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Narración:5 out of 5 stars 27
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Historia4.5 out of 5 stars 27
Best-selling author Jason Jennings believes that urgency and speed are keys to the growth of any business. Leaders need to adapt and ignite their workplace cultures to prevent everyone from falling behind. Jennings draws on years of research and 11,000+ in-depth interviews with executives, business owners, and CEOs across the country to uncover how successful leaders build cultures that support constant innovation and growth.
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5 out of 5 stars
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Incredible testament to the spirit of positive growth and change
- De Alexandra d. en 04-05-23
De: Jason Jennings, y otros
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Superbosses
- How Exceptional Leaders Master the Flow of Talent
- De: Sydney Finkelstein
- Narrado por: Mel Foster
- Duración: 8 h y 31 m
- Versión completa
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General4 out of 5 stars 285
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Narración:4.5 out of 5 stars 242
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Historia4 out of 5 stars 241
After meeting chef Alice Waters at her legendary restaurant, Chez Panisse, Sydney Finkelstein got to thinking about the dozens of chefs who had come from her establishment to open their own restaurants and gain notoriety as some of the country's most creative culinary figures. Waters, he found, had spawned a family tree of geniuses. Could this pattern exist in other industries?
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2 out of 5 stars
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Interesting, but not helpful
- De Ben en 03-12-16
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Peak
- How Great Companies Get Their Mojo from Maslow (Revised and Updated)
- De: Chip Conley
- Narrado por: Brian Sutherland
- Duración: 10 h y 28 m
- Versión completa
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General4.5 out of 5 stars 73
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Narración:4.5 out of 5 stars 63
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Historia4.5 out of 5 stars 64
Peak is the popular, transformative guide to doing business better, written by a seasoned entrepreneur/CEO who has disrupted his favorite industry not once but twice. Author Chip Conley, founder and former CEO of one of the world's largest boutique hotel companies, turned to psychologist Abraham Maslow's Hierarchy of Needs at a time when his company was in dire need.
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1 out of 5 stars
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Presentation and attention to detail matter
- De Stephen Estelle en 11-05-19
De: Chip Conley
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Taking People With You
- The Only Way to Make Big Things Happen
- De: David Novak
- Narrado por: Sean Pratt
- Duración: 6 h y 55 m
- Versión completa
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General4.5 out of 5 stars 353
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Narración:4.5 out of 5 stars 292
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Historia4.5 out of 5 stars 290
David Novak learned long ago that you can't lead a great organization of any size without getting your people aligned, enthusiastic, and focused relentlessly on the mission. But how do you do that? There are countless leadership books, but how many will actually help a Taco Bell shift manager, a Fortune 500 CEO, a new entrepreneur, or anyone in between? Over his 15 years at Yum! Brands, Novak has developed a trademarked program he calls Taking People with You.
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2 out of 5 stars
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I would like to recommend this book... but can't.
- De Michael en 01-30-12
De: David Novak
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Welcome to Management
- How to Grow from Top Performer to Excellent Leader
- De: Ryan Hawk, General Stanley McChrystal - foreword
- Narrado por: Ryan Hawk
- Duración: 7 h y 36 m
- Versión completa
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General4.5 out of 5 stars 49
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Narración:4.5 out of 5 stars 40
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Historia4.5 out of 5 stars 40
Every year, millions of top performers are promoted to management-level jobs - only to discover that the tactics that got them promoted are not the tactics that will make them effective in their new role. In Welcome to Management, Ryan Hawk provides practical, actionable advice and tools designed to ensure that transition is a successful one.
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5 out of 5 stars
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Excellent
- De JG en 10-15-23
De: Ryan Hawk, y otros
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Fred 2.0
- New Ideas on How to Keep Delivering Extraordinary Results
- De: Mark Sanborn, Margaret Kelly - foreword
- Narrado por: Stephen Bel Davies
- Duración: 4 h y 40 m
- Versión completa
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General4 out of 5 stars 80
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Narración:4.5 out of 5 stars 76
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Historia4 out of 5 stars 77
Nine years ago, best-selling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred’s story inspired millions. Companies - even, cities - were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark not only revisits the original Fred to gain new insights, but also equips all of us with new strategies to achieve more.
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4 out of 5 stars
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Excellent extension of The Fred Factor
- De Mike Henry Sr. en 02-07-15
De: Mark Sanborn, y otros
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Good Company
- De: Arthur M. Blank
- Narrado por: Danny Campbell
- Duración: 7 h y 6 m
- Versión completa
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General4.5 out of 5 stars 181
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Narración:4.5 out of 5 stars 159
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Historia4.5 out of 5 stars 159
Arthur M. Blank believes that for good companies, purpose and profit can - and should - go hand in hand. And he should know. Together with cofounder Bernie Marcus, Blank built The Home Depot from an idea and a dream to a $50 billion-dollar company, the leading home improvement retailer in the world. And even while opening a new store every 42 hours, they never lost sight of their commitment to care for their people and communities.
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5 out of 5 stars
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Honest and insightful
- De C. Evans en 09-27-20
De: Arthur M. Blank
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The Relationship Economy
- Building Stronger Customer Connections in the Digital Age
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 5 h y 22 m
- Versión completa
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General5 out of 5 stars 24
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Narración:5 out of 5 stars 22
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Historia5 out of 5 stars 22
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever - and they will be the key to success for businesses moving forward.
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5 out of 5 stars
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Reinforces core values
- De Vicki Cloutier en 04-07-22
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Know What You're For
- A Growth Strategy for Work, an Even Better Strategy for Life
- De: Jeff Henderson, John C. Maxwell - foreword
- Narrado por: Jeff Henderson
- Duración: 5 h y 45 m
- Versión completa
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General5 out of 5 stars 414
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Narración:5 out of 5 stars 356
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Historia5 out of 5 stars 352
Know What You're For details an effective growth strategy for businesses and nonprofits by closing the gap between two simple questions: What do you want to be known for? What are you known for? When the two answers match, organizations gain incredible momentum by unleashing the most powerful marketing force there is: lasting word-of-mouth support.
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5 out of 5 stars
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WOW!
- De Keehsa en 03-03-20
De: Jeff Henderson, y otros
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More Than a Boss
- Six Indispensable Leadership Tools For First-Time Managers
- De: Nick Brzozowski
- Narrado por: Joe Scalora
- Duración: 3 h y 39 m
- Versión completa
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General5 out of 5 stars 33
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Narración:5 out of 5 stars 32
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Historia5 out of 5 stars 32
This is an audiobook about the basics. I won’t tell you how to become CEO or double your salary, but if your hope is to become the boss that you would have wanted, this is the audiobook for you.
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2 out of 5 stars
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Wasn’t expecting a DEI push in this book but yet there it is in chapter 2. I will not be finishing it.
- De Jake Beard en 10-27-24
De: Nick Brzozowski
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The Zappos Experience
- 5 Principles to Inspire, Engage, and Wow
- De: Joseph A. Michelli
- Narrado por: Joseph A. Michelli, Tom Parks
- Duración: 8 h y 32 m
- Versión completa
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General4.5 out of 5 stars 58
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Narración:4.5 out of 5 stars 48
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Historia4.5 out of 5 stars 48
The Zappos Experience takes you through - and beyond - the playful, offbeat company culture Zappos has become famous for. Michelli reveals what occurs behind the scenes at Zappos, showing how employees at all levels operate on a day-to-day basis while providing the "big picture" leadership methods that have earned the company $1 billion in annual gross sales during the last ten years - with almost no advertising. Michelli breaks the approach down into five key elements.
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2 out of 5 stars
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Brand propaganda
- De MR A G ADELAAR en 05-22-15
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The Nordstrom Way to Customer Experience Excellence, 3rd Edition
- Creating a Values-Driven Service Culture
- De: Robert Spector, breAnne O. Reeves
- Narrado por: Eric Pollins
- Duración: 6 h y 14 m
- Versión completa
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General4.5 out of 5 stars 166
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Narración:4.5 out of 5 stars 142
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Historia4.5 out of 5 stars 142
In this new edition of the management classic, the authors explore in-depth the core values of the culture that have made Nordstrom synonymous with legendary customer service. These essential values have enabled Nordstrom to survive and adapt to dramatic market shifts regularly since 1901, and the new edition explains how the Nordstrom approach can be emulated by any organization - in any industry - in every corner of the world.
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5 out of 5 stars
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Inspiring
- De Carrie Brinton en 01-02-19
De: Robert Spector, y otros
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Real Leadership
- The 101 Collection
- De: John C. Maxwell
- Narrado por: Wayne Shepherd
- Duración: 4 h y 48 m
- Versión resumida
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General4.5 out of 5 stars 106
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Narración:4.5 out of 5 stars 40
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Historia4.5 out of 5 stars 38
Drawing from John Maxwell's best sellers, Real Leadership explores timeless principles in Dr. Maxwell's trademark style. In a concise, straightforward manner, Maxwell focuses on essential and time-tested qualities necessary for true leadership: influence, integrity, attitude, vision, problem solving, relationships, team building, and self-discipline. This audio series guides readers through practical steps to develop true leadership in their lives and the lives of others.
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5 out of 5 stars
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Everything begins and ends with leadership
- De Anonymous User en 01-08-23
De: John C. Maxwell
Lo que los oyentes dicen sobre Bet on Talent
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total4 out of 5 stars
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Ejecución4 out of 5 stars
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Historia4 out of 5 stars
- Rurik McKaiser
- 01-03-24
Worth a read - some REALLY solid nuggets
The start of this book, for me, is not great. AND as I waded my way through the book it grew onto me.
It is as though the author kept the best for last.
Read and enjoy it.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Sarah W.
- 01-19-22
Time tested advice
Dee Ann provides poignant thoughts and time tested advice on building a culture and shaping an HR team to be talent selection wizards, all while providing great insight into what has made so many raving fans of Chick-fil-A.
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Total1 out of 5 stars
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Ejecución1 out of 5 stars
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Historia2 out of 5 stars
- CRP
- 08-04-22
Skip This One
This book tries to do way too much and ends up doing none of it well. There are good points, but they are all made better and more completely by other sources. Lastly, some of the examples and stories in the book are cringeworthy. The author comes off incredibly entitled and the narration does not do the book any favors on that.
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