-
Unreasonable Hospitality
- The Remarkable Power of Giving People More than They Expect
- Narrado por: Will Guidara
- Duración: 8 h y 37 m
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Grandes primeros Títulos
Resumen del Editor
The must-listen New York Times bestseller that's redefining hospitality and inspiring people in every industry.
- Featured in FX's The Bear and Showtime's Billions
- JP Morgan NextList Pick
Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie that had never quite lived up to its majestic room. Eleven years later, EMP was named the best restaurant in the world.
How did Guidara pull off this unprecedented transformation? Radical reinvention, a true partnership between the kitchen and the dining room—and memorable, over-the-top, bespoke hospitality. Guidara’s team surprised a family who had never seen snow with a magical sledding trip to Central Park after their dinner; they filled a private dining room with sand, complete with mai-tais and beach chairs, to console a couple with a cancelled vacation. And his hospitality extended beyond those dining at the restaurant to his own team, who learned to deliver praise and criticism with intention; why the answer to some of the most pernicious business dilemmas is to give more—not less; and the magic that can happen when a busser starts thinking like an owner.
Today, every business can choose to be a hospitality business—and we can all transform ordinary transactions into extraordinary experiences. Featuring sparkling stories of his journey through restaurants, with the industry’s most famous players like Daniel Boulud and Danny Meyer, Guidara urges us all to find the magic in what we do—for ourselves, the people we work with, and the people we serve.
Reseñas de la Crítica
“Guidara makes his nonfiction debut with an enthusiastic guide for leaders [and asserts] sage advice about leadership.”–Kirkus Review
"Will Guidara is one of the very best in the hospitality business, but this book is for everyone. His insights on how to be a great entrepreneur cut through the noise."–David Chang, chef and founder of Momofuku, and host of Ugly Delicious
“Working alongside Will Guidara is the ultimate masterclass in how to thoughtfully improve the lives of those around you. He is now sharing his truly remarkable gift with the world in this keenly observant and heartfelt must-read, for anyone looking to stand out from the pack.”–Dan Levy, Emmy® award winning writer, actor, director, and producer of Schitt's Creek
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- Narrado por: Michael Jr
- Duración: 4 h y 9 m
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Funny How Life Works is a behind-the-scenes look at the life and career of comedian Michael Jr. Infused with the same laugh-out-loud humor and practical wisdom that define his stand-up acts, Michael shares a collection of stories meant to inspire listeners to embrace their purpose - their "punchline".
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inspired story with humor life lessons and candor.
- De david en 02-19-22
De: Michael Jr.
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The Story Edge
- How Leaders Harness the Power of Stories to Win in Business
- De: Kindra Hall
- Narrado por: Kindra Hall
- Duración: 6 h y 6 m
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Our stories allow us to explore our greatest desires and fears, connect with others on a deeper level, and gain a sense of clarity and purpose. In an era of chaotic change and high-pressure decision-making, Kindra Hall—author of Stories That Stick—has a message that runs counter to much of the business acumen of the day: Now more than ever, good storytelling is a critical part of successful leadership.
De: Kindra Hall
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Authentic Leadership
- How to Lead with Nothing to Hide, Nothing to Prove & Nothing to Lose
- De: Dan Owolabi
- Narrado por: Dan Owolabi
- Duración: 3 h y 2 m
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Imagine a world where you wake up, ready to lead with genuine confidence. You rarely feel insecure. You never pretend, perform, or act like you have it all together. You are simply secure in who you are and strong enough to influence others. This isn’t crazy. This is authentic leadership. Dan Owolabi has practiced and taught authentic leadership for over a decade. Here, he shares the timeless principles of authenticity through inspiring storytelling, sound research, and practical examples.
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Concise and to the point.
- De Amazon Customer en 08-01-24
De: Dan Owolabi
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Leading with the Heart
- Coach K's Successful Strategies for Basketball, Business, and Life
- De: Mike Krzyzewski, Donald T. Phillips
- Narrado por: Richard Davidson
- Duración: 7 h y 41 m
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Mike Krzyzewski's eight trips to the Final Four and two national championships with Duke University make him one of the most successful college basketball coaches of all time. With Donald T. Phillips, the best-selling author of Lincoln on Leadership, Krzyzewski explains the techniques that have made his program so successful and offers advice on using those same strategies to excel in both your business and personal lives.
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Coach K fan
- De Danielle en 01-25-17
De: Mike Krzyzewski, y otros
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Love Your Enemies
- How Decent People Can Save America from the Culture of Contempt
- De: Arthur C. Brooks
- Narrado por: Will Damron
- Duración: 6 h y 55 m
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In Love Your Enemies, New York Times best-selling author and social scientist Arthur C. Brooks shows that treating others with contempt and out-outraging the other side is not a formula for lasting success. Blending cutting-edge behavioral research, ancient wisdom, and a decade of experience leading one of America’s top policy think tanks, Love Your Enemies offers a new way to lead based not on attacking others but on bridging national divides and mending personal relationships.
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Superficial strategy that doesn't go deep.
- De Anonymous User en 11-30-19
De: Arthur C. Brooks
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Lead with Hospitality
- Be Human. Emotionally Connect. Serve Selflessly.
- De: Taylor Scott, Jon Gordon - foreword
- Narrado por: Taylor Scott
- Duración: 6 h y 5 m
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Speaker, consultant, and hospitality industry veteran Taylor Scott knows that the most effective leaders approach their roles with heart, emotionally connecting with their team members before attempting to manage them. In Lead with Hospitality, Scott draws from his two decades in leadership roles at respected hotels, resorts, and restaurants. He distills the principles of gracious hospitality, translating them into actionable leadership lessons which apply in any industry.
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Fairly basic but solid
- De Shane K. en 04-29-24
De: Taylor Scott, y otros
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Love + Work
- How to Find What You Love, Love What You Do, and Do It for the Rest of Your Life
- De: Marcus Buckingham
- Narrado por: Marcus Buckingham
- Duración: 6 h y 43 m
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We're in the middle of an epidemic of stress and anxiety. Average life expectancy in the US is down. At work, less than sixteen percent of us are fully engaged. In many high-stress jobs such as distribution centers, emergency room nursing, and teaching, incidences of PTSD are higher than veterans returning from war zones. We are getting something terribly wrong. Our workplaces fail utterly to provide for or capitalize on one of our most basic human needs: our need for love.
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Love Learning chapter.
- De Aaron en 03-29-24
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The Hypomanic Edge
- The Link Between (A Little) Craziness and (A Lot of) Success in America
- De: John D. Gartner
- Narrado por: Stephen R. Thorne
- Duración: 10 h y 48 m
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Bringing his audacious and persuasive thesis to life, Gartner offers case histories of some famous Americans who represent this phenomenon of hypomania. These are the real stories you never learned in school about some of those men who made America: Columbus, who discovered the continent, thought he was the messiah. John Winthrop, who settled and defined it, believed Americans were God's new chosen people. Alexander Hamilton, the indispensable founder who envisioned America's economic future, self-destructed because of pride and impulsive behavior.
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Keep striving for greatness
- De Tina en 03-06-20
De: John D. Gartner
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Leaders Eat Last
- Why Some Teams Pull Together and Others Don't
- De: Simon Sinek
- Narrado por: Simon Sinek
- Duración: 9 h y 23 m
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Too many workplaces are driven by cynicism, paranoia, and self-interest. But the best ones foster trust and cooperation because their leaders build what Sinek calls a "Circle of Safety" that separates the security inside the team from the challenges outside. Sinek illustrates his ideas with fascinating true stories that range from the military to big business, from government to investment banking.
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Very Disappointed
- De Jackson F. en 10-16-20
De: Simon Sinek
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Blue Ocean Strategy, Expanded Edition
- How to Create Uncontested Market Space and Make the Competition Irrelevant
- De: W. Chan Kim, Renee Mauborgne
- Narrado por: Roger Wayne
- Duración: 8 h y 43 m
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In this perennial best seller, embraced by organizations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Renee Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognized as one of the most iconic and impactful strategy books ever written, Blue Ocean Strategy, now updated with fresh content from the authors, argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool.
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Profoundly Insightful
- De James en 10-29-20
De: W. Chan Kim, y otros
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Four Seasons
- The Story of a Business Philosophy
- De: Isadore Sharp
- Narrado por: Jeff Semple
- Duración: 8 h y 13 m
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How did a child of immigrants, starting with no background in the hotel business, create the world's most admired and successful hotel brand? And how has Four Seasons grown so dramatically, over nearly half a century, without losing its focus on exceptional quality and unparalleled service? Isadore Sharp answers these questions in his inspiring memoir. He started out in Toronto, the son of a modest builder from Poland, but ambition and fate rapidly took him beyond his father's three-man construction business.
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A few interesting tidbits about business.
- De Teller en 03-16-24
De: Isadore Sharp
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The Service Culture Handbook
- A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
- De: Jeff Toister
- Narrado por: Roger Wayne
- Duración: 5 h y 41 m
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The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately.
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A GOOD QUICK OVERVIEW OF SERVICE MANAGEMENT THEORY
- De Shane K. en 05-14-24
De: Jeff Toister
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Extraordinary Hospitality
- (For Ordinary People)
- De: Carolyn Lacey
- Narrado por: Rachel Redeemed
- Duración: 3 h y 19 m
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Generous hospitality is a significant way in which God works through our lives to bring life to others, yet many of us feel ill-equipped and overwhelmed at the prospect - especially if we don’t have big houses and we are not wonderful cooks! Carolyn Lacey encourages us to focus on the goal of hospitality, which is to reflect God’s welcoming heart and shows us how we can all do that, regardless of our bank balance or living situation. This practical and realistic book explores how to make generous hospitality part of everyday life without becoming exhausted and overburdened.
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Great resource for biblical hospitality
- De Jillian en 01-17-23
De: Carolyn Lacey
Lo que los oyentes dicen sobre Unreasonable Hospitality
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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- Jonathan
- 01-16-23
Lessons about life, restaurants and relentless pursuit for perfection!
An in credible journey Lessons about life, restaurants and relentless pursuit for perfection! Thank you Will for sharing this with the world!
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- Cynthia C.
- 01-02-23
Outstanding story! So much inspiration!
This is a must read for anyone in the people business! Will’s ability to capture your heart and mind through his wonderful storytelling is truly remarkable and inspirational. Best book I read in 2022!
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- Derrick
- 01-09-23
Amazing Thoughts on Service
I think all service companies should use this book to help improve the thinking on service and impact we have on our customers, users, patients, and buyers.
Read it.
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- JessiB81
- 12-28-22
For the hospitality obsessed
I’m no longer in the restaurant business, but I got excited about bringing my hospitality skills to my new work life and I got so excited about this book!
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- Amazon Customer
- 12-16-22
Great!
Will shines a bright light onto the ins and outs of hospitality. His passion is admirable and his story is told well from his heart and soul.
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- Stretch Greenwood
- 12-23-22
Great business book that will change you
Buy this book. It has changed my thinking and in turn will impact my business. It is applicable to life as much as business
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- Gina Priscila Carvallo
- 01-04-23
Inspiring 100%
It was a very inspirational book. I loved it. I enjoyed every single chapter, and I hope the next reader or listener enjoys it as much as I do. Thank you, Will.
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- Vince Giordano
- 01-10-23
A slap in the face….
I just completed my first read of the year - Unreasonable Hospitality, by Will Guidara.
If you are one of the those driven professionals who prides yourself in how well you treat people, your commitment to excellence, your commitment to going the extra mile for customer experience, Will's book is going to feel like a slap in the face.
Will's unrelenting commitment to giving his customers the best experience possible will challenge every "pat" you have ever given yourself on the back.
He and his team's pursuit of excellence that brought about Unreasonable Hospitality, catapulted his restaurant, Eleven Madison Park to the top of the 50 Best Restaurants in the World list in 2017.
I was challenged on every page, I was challenged in every chapter and I walk away from his book asking myself if I care as much as he and his team did.
It is the perfect challenge for me at the beginning of a new year. I highly recommend it.
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- jordan griffith
- 11-15-22
5 STARS!!
Favorite read of the year!! Elegant yet powerful! I highly recommend this book to anyone who works with people.
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- Jennifer A. Magnusson
- 11-28-22
Advice for the vacuum
In rural Idaho, four stars from a major publication or the even the local paper is something that just doesn’t happen. But we serve the customer who eat and frequent the four stars of the world. I’m our efforts to stand with the best in what we do (which is certainly a luxury experience at every level) this book challenges our team to step up. Our leaders to stand unabashedly and unapologetically up for high standards. And tools to bring a team, often untrained and possibly uninspired to join us on a mission to be one of the worlds best. A few more tools in our kit from this book won’t hurt! In fact it may just be what we need to accomplish a goal to be best in the world.
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