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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrado por: Mike Lenz, Eleanor McCormick
- Duración: 1 h y 47 m
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Dealing with Difficult People
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Resumen del Editor
Learn how to deal with difficult colleagues and clients.
At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?
This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Books in this series are based on the work of experts including Daniel Goleman, Tony Schwartz, Nick Morgan, and Daniel Gilbert.
This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries.
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- De QK en 06-16-24
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The Harvard Business Review Leader's Handbook: Make an Impact, Inspire Your Organization, and Get to the Next Level
- HBR Handbooks Series
- De: Ron Ashkenas, Brook Manville
- Narrado por: Daniel Henning
- Duración: 8 h y 55 m
- Versión completa
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General4.5 out of 5 stars 28
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Narración:4.5 out of 5 stars 24
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Historia4.5 out of 5 stars 24
The critical leadership practices - the ones that will allow a leader to make the biggest impact over time - are well established. They're about how you create a vision and inspire others to follow it. In this comprehensive handbook, strategy and change experts Ron Ashkenas and Brook Manville distill proven ideas and frameworks about leadership from Harvard Business Review, interviews with senior executives, and their own experience in the field - all to help rising leaders stand out and have a big impact.
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3 out of 5 stars
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A bit of a disappointment
- De Konstanzer by choice en 01-15-24
De: Ron Ashkenas, y otros
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HBR at 100
- The Most Influential and Innovative Articles from Harvard Business Review's First Century
- De: Harvard Business Review
- Narrado por: Carolyn Jania, Jonathan Yen
- Duración: 17 h y 7 m
- Versión completa
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General4.5 out of 5 stars 17
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Narración:4.5 out of 5 stars 14
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Historia4.5 out of 5 stars 14
Harvard Business Review is the foremost destination for smart management thinking. Now, at its 100th anniversary, this commemorative volume brings together the most influential ideas since its inception. With thought leaders including Michael E. Porter, W. Chan Kim and Renée Mauborgne, Rosabeth Moss Kanter, Peter Drucker, and Clayton M. Christensen, this book puts HBR's greatest concepts at your fingertips. You'll learn how these groundbreaking ideas continue to be relevant in today's business context—and what to keep in mind as you prepare for the future.
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5 out of 5 stars
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Unbelievable !! Fantastic!!
- De BARRY en 12-12-23
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Power & Impact: Emotional Intelligence
- HBR Emotional Intelligence Series
- De: Harvard Business Review
- Narrado por: Randye Kaye, Jonathan Yen
- Duración: 1 h y 58 m
- Versión completa
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General4 out of 5 stars 14
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Narración:4 out of 5 stars 13
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Historia4 out of 5 stars 13
This book explains how wielding power affects your emotions and decision making and helps you avoid the traps that lead to negative consequences. With the latest psychological research and practical advice from leading experts, you'll learn how to use soft power to persuade others, fix unhealthy power dynamics in your team, use compassion to connect better with others, and remain ethical in your choices and actions.
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1 out of 5 stars
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Awful
- De Customer 9506 en 01-22-24
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HBR's 10 Must Reads on Managing Yourself (With Bonus Article "How Will You Measure Your Life?" by Clayton M. Christensen)
- HBR's 10 Must Reads Series
- De: Harvard Business Review, Peter F. Drucker, Clayton M. Christensen, y otros
- Narrado por: Chris Kayser
- Duración: 7 h y 26 m
- Versión completa
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General5 out of 5 stars 25
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Narración:5 out of 5 stars 22
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Historia4.5 out of 5 stars 22
HBR's 10 Must Reads on Managing Yourself will inspire you to: stay engaged throughout your fifty-plus-year work life; tap into your deepest values; solicit candid feedback; replenish physical and mental energy; balance work, home, community, and self; spread positive energy throughout your organization; rebound from tough times; decrease distractibility and frenzy; and delegate and develop employees' initiative.
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4 out of 5 stars
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Interesting points, some might need update
- De Elizabeth Portilla en 07-23-24
De: Harvard Business Review, y otros
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Giving Effective Feedback
- HBR 20-Minute Manager Series
- De: Harvard Business Review
- Narrado por: James Edward Thomas
- Duración: 57 m
- Versión completa
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General4.5 out of 5 stars 3
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Narración:4.5 out of 5 stars 3
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Historia4.5 out of 5 stars 3
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results.
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5 out of 5 stars
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Examples of feedback styles.
- De picky79 en 01-24-24
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HBR Handbooks Series: Harvard Business Review Project Management Handbook
- How to Launch, Lead, and Sponsor Successful Projects
- De: Antonio Nieto-Rodriguez
- Narrado por: Christopher Douyard
- Duración: 9 h y 59 m
- Versión completa
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General4.5 out of 5 stars 33
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Narración:4.5 out of 5 stars 23
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Historia4.5 out of 5 stars 22
We're now living in the project economy. As the number of projects initiated in both the public and private sectors skyrockets, project management skills have become essential for all leaders and managers. But despite this project boom, the failure rate remains extremely high. Why? Leaders have too many projects and too little visibility into them, and they lack the project implementation competencies necessary to deliver their projects successfully.
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4 out of 5 stars
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Great resource for people learning
- De Scott Busiek en 02-27-23
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Powerful Phrases for Dealing with Difficult People
- Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities
- De: Renee Evenson
- Narrado por: Jill Blackwood
- Duración: 6 h y 53 m
- Versión completa
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General3.5 out of 5 stars 145
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Narración:4 out of 5 stars 119
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Historia3.5 out of 5 stars 119
Most of us are going to work today with individuals who at times come across as incompetent, lazy, spotlight-hugging, whiny, or backstabbing. Then, tomorrow we go to work with them again and again. Like it or not, the bulk of our waking hours are spent with people at work—people who can grate on our nerves. In Powerful Phrases for Dealing with Difficult People, communications expert Renee Evenson thoroughly explains how anyone can learn how to confront head-on the difficult situations that can arise when dealing with these personalities, before they fester and spread.
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3 out of 5 stars
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Good lessons, but lacking
- De Matthew Brandsema en 12-29-21
De: Renee Evenson
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The Harvard Business Review Entrepreneur's Handbook
- Everything You Need to Launch and Grow Your New Business
- De: Harvard Business Review
- Narrado por: William Sarris
- Duración: 7 h y 30 m
- Versión completa
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General4.5 out of 5 stars 49
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Narración:4.5 out of 5 stars 37
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Historia4.5 out of 5 stars 36
Whether you're imagining your new business to be the next big thing in Silicon Valley, a pivotal B2B provider, or an anchor in your local community, the Harvard Business Review Entrepreneur's Handbook is your essential resource for getting your company off the ground. Starting an independent new business is rife with both opportunity and risk. And as an entrepreneur, you're the one in charge: Your actions can make or break your business. You need to know the tried-and-true fundamentals - from writing a business plan to getting your first loan.
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4 out of 5 stars
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Business 101 as Told By a Robot
- De Amazon Customer en 09-01-22
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HBR's 10 Must Reads on Strategic Marketing
- HBR's 10 Must Reads Series
- De: Harvard Business Review, Clayton M. Christensen, Theodore Levitt, y otros
- Narrado por: Bernard Setaro Clark, Susan Larkin
- Duración: 6 h y 48 m
- Versión completa
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General4.5 out of 5 stars 6
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Narración:5 out of 5 stars 5
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Historia4.5 out of 5 stars 5
If you read (or listen to) nothing else on marketing that delivers competitive advantage, listen to these ten articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you reinvent your marketing by putting it—and your customers—at the center of your business.
De: Harvard Business Review, y otros
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HBR's 10 Must Reads on Teams
- HBR's 10 Must Reads Series
- De: Harvard Business Review, Jon R. Katzenbach, Kathleen M. Eisenhardt, y otros
- Narrado por: Susan Larkin, Gregory St. John
- Duración: 6 h y 32 m
- Versión completa
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General2 out of 5 stars 1
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Narración:0 out of 5 stars 0
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Historia0 out of 5 stars 0
Most teams underperform. Yours can beat the odds. If you read (or listen) to nothing else on building better teams, listen to these ten articles. We've combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you assemble and steer teams that get results.
De: Harvard Business Review, y otros
Lo que los oyentes dicen sobre Dealing with Difficult People
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia4 out of 5 stars
- Dancer47
- 10-10-23
Helpful examples are of dialogues
I found the sample dialogues helpful. You present HR as someone who will advocate for the employee when in reality HR is there to protect the company. I don’t think I would go to HR. You offer other solutions to implement. Thank you. Will listen a couple times more.
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Total2 out of 5 stars
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Ejecución2 out of 5 stars
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Historia2 out of 5 stars
- HonestBuyer
- 03-13-24
its okay, not great
The main issue with this audiobook is that it only gives you some examples of what you should do at work in any case, but it does not give you the structure or formula how to manage conflicts more effectively.
Its main advice is: if you are with difficult people, leave the company or fire the difficult person. Dont go and ask for help from other persons since it is never working and you will lose this game.
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