Crucial Conversations
Tools for Talking When Stakes Are High
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Narrado por:
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Anna Fields
Acerca de esta escucha
The New York Times best seller!
Learn how to keep your cool and get the results you want when emotions flare.
When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or check out Crucial Conversations and discover how to communicate best when it matters most. Crucial Conversations gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. You'll learn how to:
- Prepare for high-impact situations with a six-minute mastery technique
- Make it safe to talk about almost anything
- Be persuasive, not abrasive
- Keep listening when others blow up or clam up
- Turn crucial conversations into the action and results you want
Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again.
©2006 Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (P)2002 McGraw Hill-Ascent AudioLos oyentes también disfrutaron...
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The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.
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3 out of 5 stars
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Poor narration ruins yet another good read
- De WordNerd en 08-25-14
De: Sheila Heen, y otros
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Surrounded by Idiots
- The Four Types of Human Behavior and How to Effectively Communicate with Each in Business (and in Life)
- De: Thomas Erikson
- Narrado por: David John
- Duración: 10 h y 47 m
- Versión completa
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General4.5 out of 5 stars 1,368
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Narración:4.5 out of 5 stars 1,116
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Historia4.5 out of 5 stars 1,115
Author Thomas Erikson explains that there are four key behavior types that define how we interact with and perceive the people around us. Understanding someone’s pattern of behavior is the key to successful communication. Erikson breaks down the four kinds of behavior types - Reds who are dominant and commanding, Yellows who are social and optimistic, Greens who are laid-back and friendly, and Blues who are analytical and precise - and explains how to identify and interact with each type of person.
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1 out of 5 stars
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Should be titled "why I hate reds"
- De Dave en 08-24-20
De: Thomas Erikson
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What Do You Really Want for Your Children?
- De: Dr. Wayne W. Dyer
- Narrado por: Dr. Wayne W. Dyer
- Duración: 4 h y 12 m
- Versión completa
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General5 out of 5 stars 337
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Narración:5 out of 5 stars 287
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Historia5 out of 5 stars 284
Questioning thousands of parents and educators, Dr. Wayne Dyer learned firsthand what people really want for their children. They don't particularly want their kids to go to fancy schools, acquire riches, or live "the good life". They do want them to have personal integrity and high self-esteem, and to grow up with love and peace in their hearts. Children raised the Wayne Dyer way feel useful and needed. They are inner- rather than outer-directed. They live a stress-free life naturally, without resorting to drugs.
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5 out of 5 stars
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Deaply helpful
- De Dominique en 04-28-15
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Feeling Good Together
- The Secret to Making Troubled Relationships Work
- De: David D. Burns MD
- Narrado por: Alan Sklar
- Duración: 8 h y 38 m
- Versión completa
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General4.5 out of 5 stars 333
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Narración:4.5 out of 5 stars 258
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Historia4.5 out of 5 stars 251
Based on 25 years of clinical experience and new, groundbreaking research involving more than 1,000 individuals, Feeling Good Together is filled with helpful examples and tools, such as the Relationship Satisfaction Test, the Blame Cost-Benefit Analysis, the Relationship Journal, Five Secrets of Effective Communication, the Intimacy Exercise, and more. Using these techniques, Dr. Burns shows you how to resolve virtually any kind of relationship conflict almost instantly.
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5 out of 5 stars
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Best yet for communications Skills
- De Jeffrey J. Ardo en 03-20-10
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The Secret Handshake
- Mastering the Politics of the Business Inner Circle
- De: Kathleen Kelley Reardon
- Narrado por: Ruth Ann Phimister
- Duración: 8 h y 7 m
- Versión completa
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General4.5 out of 5 stars 30
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Narración:4.5 out of 5 stars 27
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Historia4.5 out of 5 stars 27
Drawing on interviews with executives from Fortune 500 companies, Kathleen Kelley Reardon has compiled essential advice on how to break into the inner circle of power at the top of the corporate ladder. Many books cover practical business knowledge, but few address the issue of interpersonal skills. The ever-changing circle of power within a corporation may not necessarily follow the same guidelines it publicly professes. The most talented employee isn't always the one promoted; there is an intangible quality the upper echelon look for.
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5 out of 5 stars
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Illuminating!
- De J_John en 02-21-25
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Instant Influence
- How to Get Anyone to Do Anything - Fast
- De: Michael V. Pantalon
- Narrado por: Walter Dixon
- Duración: 6 h y 57 m
- Versión completa
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General4.5 out of 5 stars 150
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Narración:4.5 out of 5 stars 130
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Historia4.5 out of 5 stars 129
What could be better than getting anyone to do anything in seven minutes…or less? Finally, a revolutionary new approach scientifically proven to create instant, effective, and lasting change in anyone—coworkers, friends, family, strangers, even yourself.
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1 out of 5 stars
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Disappointing
- De Wicked Salty Homes en 05-14-11
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The DNA of Relationships
- De: Dr. Gary Smalley
- Narrado por: Chris Fabry
- Duración: 6 h y 44 m
- Versión completa
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General4.5 out of 5 stars 291
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Narración:4.5 out of 5 stars 225
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Historia4.5 out of 5 stars 223
We are designed for relationships, yet they often bring us pain. In this paradigm-shifting book, Gary Smalley unravels the DNA of relationships: we are made for three great relationships, with God, others, and ourselves, and all relationships involve choice. Gary exposes a destructive relationship dance that characterizes nearly every relationship conflict, and he offers five new dance steps that will revolutionize relationships.
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2 out of 5 stars
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Could be half as long
- De Christine en 01-06-08
De: Dr. Gary Smalley
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Trust Works!
- Four Keys to Building Lasting Relationships
- De: Ken Blanchard
- Narrado por: Dan Woren
- Duración: 2 h y 10 m
- Versión completa
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General4.5 out of 5 stars 60
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Narración:4.5 out of 5 stars 52
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Historia4.5 out of 5 stars 52
New York Times best-selling author and leadership expert Ken Blanchard’s popular TrustWorks! training program is now available in audiobook form! Trust Works!: Four Keys to Building Lasting Relationships is an insightful guide designed to help people navigate one of the most complex issues that affects all areas of our lives: trust. In Trust Works!, Ken Blanchard, Cynthia Olmstead, and Martha Lawrence demonstrate how to get along better with those around us.
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3 out of 5 stars
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Not for me!
- De Michael Perkowski en 11-24-16
De: Ken Blanchard
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How to Keep People from Pushing Your Buttons
- De: Albert Ellis Ph.D., Arthur Lange Ed.D., Kristene A. Doyle - foreword Ph.D.
- Narrado por: Tom Parks
- Duración: 6 h y 54 m
- Versión completa
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General4.5 out of 5 stars 57
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Narración:4.5 out of 5 stars 50
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Historia4.5 out of 5 stars 49
Rational-Emotive Behavior Therapy (REBT), created by world-renowned therapist Dr. Albert Ellis, provides you with realistic, simple, proven techniques that will significantly reduce your stress levels and help you react effectively, whether the circumstances are professional or personal.
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5 out of 5 stars
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Watch out for self-inflicted button pushing
- De Marcheta en 02-15-17
De: Albert Ellis Ph.D., y otros
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You Already Know How to be Great
- A Simple Way to Remove Interference and Unlock Your Greatest Potential
- De: Alan Fine, Rebecca Merril
- Narrado por: Alan Fine
- Duración: 7 h y 25 m
- Versión completa
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General4.5 out of 5 stars 89
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Narración:4.5 out of 5 stars 62
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Historia4.5 out of 5 stars 60
Most people who want to get better—at hitting golf shots, negotiating with clients, delivering presentations, or any other field of endeavor—seek out new information. They read a book, take a class, hire an expert tutor. But as Alan Fine has learned from many years of coaching athletes and businesspeople, this “outside-in” approach often doesn’t produce the results people want. More information becomes a distraction rather than a solution, and high performance remains elusive.
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2 out of 5 stars
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Not great
- De Nic en 01-28-11
De: Alan Fine, y otros
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Talking to Crazy
- How to Deal with the Irrational and Impossible People in Your Life
- De: Mark Goulston MD
- Narrado por: L. J. Ganser
- Duración: 7 h y 8 m
- Versión completa
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General4.5 out of 5 stars 1,161
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Narración:4.5 out of 5 stars 1,043
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Historia4.5 out of 5 stars 1,032
Let's face it: We all know people who are irrational. No matter how hard you try to reason with them, it never works. So what's the solution? How do you talk to someone who's out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book Just Listen, Mark Goulston shared his best-selling formula for getting through to the resistant people in your life. Now he brings his communication magic to the most difficult group of all - the downright irrational.
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2 out of 5 stars
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Dissapointed
- De Aaron Olson en 11-04-15
De: Mark Goulston MD
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The Curse of the Good Girl
- Raising Authentic Girls with Courage and Confidence
- De: Rachel Simmons
- Narrado por: Christina Moore
- Duración: 7 h y 47 m
- Versión completa
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General4 out of 5 stars 72
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Narración:4 out of 5 stars 50
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Historia4 out of 5 stars 51
Rachel Simmons is a New York Times best-selling author and the founding director of the Girls' Leadership Institute. The Curse of the Good Girl looks into the phenomenon of the glass ceiling placed on girls who attempt to live up to the standard of being "good". Simmons then shows how parents can help build girls' self-esteem and give them the strength to pursue their goals.
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5 out of 5 stars
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Best book for mom's of daughters that I have read
- De Wendy en 05-20-10
De: Rachel Simmons
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Magic Words
- The Science and Secrets Behind Seven Words That Motivate, Engage, and Influence
- De: Tim David
- Narrado por: Walter Dixon
- Duración: 3 h y 26 m
- Versión completa
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General4.5 out of 5 stars 332
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Narración:4.5 out of 5 stars 273
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Historia4.5 out of 5 stars 273
Years of experience as a magician taught Tim David that real magic is all about words, and the way they influence the minds of the audience. What sets a professional magician apart from an amateur are people skills like communication, influence, and engagement - skills that are also effective in the workplace. By applying seven "magic" words in a business setting, David offers tools for effective and persuasive communication.
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3 out of 5 stars
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Very essential
- De Gerardo A Dada en 01-21-16
De: Tim David
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Necessary Endings
- The Employees, Businesses, and Relationships That All of Us Have to Give Up in Order to Move Forward
- De: Henry Cloud
- Narrado por: Henry Cloud
- Duración: 7 h y 15 m
- Versión completa
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General5 out of 5 stars 2,609
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Narración:4.5 out of 5 stars 2,223
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Historia4.5 out of 5 stars 2,206
While endings are a natural part of business and life, we often experience them with a sense of hesitation, sadness, resignation, or regret. But consultant, psychologist, and bestselling author Dr. Henry Cloud sees endings differently. He argues that our personal and professional lives can only improve to the degree that we can see endings as a necessary and strategic step to something better.
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5 out of 5 stars
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A Good One
- De Philips Adeniyi en 03-26-12
De: Henry Cloud
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Love Talk
- Speak Each Other's Language Like You Never Have Before
- De: Dr. Les Parrott, Dr. Leslie Parrott
- Narrado por: Dr. Leslie Parrott, Dr. Les Parrott
- Duración: 2 h y 39 m
- Versión resumida
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General4.5 out of 5 stars 97
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Narración:4.5 out of 5 stars 62
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Historia4.5 out of 5 stars 62
A deep yet simple guide to revolutionizing the romance-building communication every thriving marriage needs. Love Talk is like no other communication book you've ever listened to. The fruit of years of research by two foremost relationship experts (who also happen to be husband and wife), this book forges a new path to the heart of loving conversation. You'll begin by identifying your security need and determining your personal communication style.
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3 out of 5 stars
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Should Purchase the Book for Assessment Passcode
- De Terassa en 12-29-10
De: Dr. Les Parrott, y otros
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Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- De: Marie G. McIntyre PhD
- Narrado por: Margaret Strom
- Duración: 9 h y 10 m
- Versión completa
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General4.5 out of 5 stars 170
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Narración:4.5 out of 5 stars 146
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Historia4.5 out of 5 stars 143
Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
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1 out of 5 stars
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Amateur.
- De Christie en 08-11-18
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The Key to Everything
- Unlocking the Secret to Why Some People Succeed and Others Don't
- De: Matt Keller
- Narrado por: Matt Keller
- Duración: 4 h y 46 m
- Versión completa
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General4.5 out of 5 stars 44
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Narración:5 out of 5 stars 37
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Historia5 out of 5 stars 35
For two decades, pastor and leadership consultant Matt Keller has worked with hundreds of influencers, and he has learned that the greatest enhancer or greatest limiter to a person's success is whether someone is teachable. In The Key to Everything, Keller shows how teachability isn't something that some people are born with and others aren't. It is a characteristic that can be learned and grown.
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5 out of 5 stars
-
Love this book
- De Mom en 12-09-16
De: Matt Keller
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Managers as Mentors
- Building Partnerships for Learning (Third Edition)
- De: Chip R. Bell, Marshall Goldsmith
- Narrado por: Mark Peckham
- Duración: 6 h y 34 m
- Versión completa
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General4 out of 5 stars 88
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Narración:4.5 out of 5 stars 78
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Historia4.5 out of 5 stars 77
Managers as Mentors is a rapid-fire listen and a provocative guide to helping associates grow and adapt in today’s tumultuous organizations. This new edition has been thoroughly revised and updated. As with previous editions there is a fictional case study of a mentor-protégé relationship running through the book, but this is augmented with six actual case studies of top CEOs who relate key mentoring experiences in their lives. This hands-on guide takes the mystery out of effective mentoring.
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4 out of 5 stars
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Great tips and tools on mentoring
- De Hello en 01-14-23
De: Chip R. Bell, y otros
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The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
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Crucial Conversations exploded onto the scene 10 years ago and revolutionized the way people communicate when stakes are high, opinions vary, and emotions run strong. Since then, millions of people have learned how to hold effective crucial conversations and have dramatically improved their lives and careers thanks to the methods outlined in this book. Now, the authors have revised their best-selling classic to provide even more ways to help you take the lead in any tough conversation.
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The authors of the New York Times best seller Crucial Conversations show you how to achieve personal, team, and organizational success by healing broken promises, resolving violated expectations, and influencing bad behavior. Discover skills to resolve touchy, controversial, and complex issues at work and at home - now available in this follow-up to the internationally popular Crucial Conversations.
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Old Style Book with Little Insights
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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.
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1 out of 5 stars
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Really hard to follow along with speaker
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Is talking to others your Achilles' heel? Do you dread having to talk to your boss or show a presentation at a meeting? Is your lack of public speaking skills holding your career back? If so, Crucial Communication: Control Difficult Workplace Conversations Using Essential Dialogue Tools to Achieve Positive Results More Often is the right book for you! This book will show you real-life communication techniques so that you feel more comfortable talking to people at work, in different social settings, and more!
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1 out of 5 stars
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Rudimentary and very dry.
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Crucial Conversations (Third Edition)
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Crucial Influence, Third Edition
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From the bestselling authors who taught the world how to have Crucial Conversations comes the new edition of Crucial Influence (previously published as Influencer). Drawing on cases studies of remarkable leaders and the research of renowned behavioral scientists, this guide explains why people do what they do and how leaders can influence behavior to drive results. It all comes down to a powerful yet simple model—the Six Sources of Influence®.
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Extremely Useful
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“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the question: If accountability brings results then how do I ensure it in my own life? It feels like nobody is accountable today. Excuses abound, and our society seems to have fostered an atmosphere of complacency. This culture of complacency can seriously hurt your team or organization.
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Everyone wants to be an influencer. We all want to learn how to help ourselves and others change behavior. And yet, in spite of the fact that we routinely attempt to do everything from lose weight to improve quality at work, few of us have more than one or two ideas about how to exert influence. For the first time, Influencer brings together the breakthrough strategies of contemporary influence masters.
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4 out of 5 stars
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Not the book for everyone
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Positioning, 20th Anniversary Edition
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Historia4.5 out of 5 stars 112
An updated edition of the original 1981 text, this 20th-anniversary edition makes available to business and marketing professionals - including tens of thousands of Ries and Trout groupies, worldwide - the work that forever changed the way marketing strategy is done. This new edition features commentary from the authors that offers fresh insight into why “positioning” a product in a prospective customer's mind is still the most important strategy in business, and includes numerous examples of campaigns that followed, or didn't follow, Ries and Trout's thinking.
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5 out of 5 stars
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The content is relevant to those who are marketing organizations and those who are marketing themselves.
- De Brian Dickson en 12-19-24
De: Al Ries, y otros
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Influencer, Second Edition
- The New Science of Leading Change
- De: Joseph Grenny, Kerry Patterson, David Maxfield, y otros
- Narrado por: Joseph Grenny
- Duración: 8 h y 10 m
- Versión completa
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General4.5 out of 5 stars 89
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Narración:4.5 out of 5 stars 73
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Historia4.5 out of 5 stars 73
From the best-selling authors who taught the world how to have Crucial Conversations comes the new edition of Influencer, a thought-provoking book that combines the remarkable insights of behavioral scientists and business leaders with the astonishing stories of high-powered influencers from all walks of life. You'll be taught each and every step of the influence process - including robust strategies for making change inevitable in your personal life, your business, and your world.
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5 out of 5 stars
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Absolutely would recommend
- De M D en 01-06-25
De: Joseph Grenny, y otros
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Change Anything
- The New Science of Personal Success
- De: Kerry Patterson, Joseph Grenny, David Maxfield, y otros
- Narrado por: Joseph Grenny
- Duración: 6 h y 32 m
- Versión completa
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General4.5 out of 5 stars 667
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Narración:4.5 out of 5 stars 502
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Historia4.5 out of 5 stars 500
A stunning new approach to how individuals can not only change their lives for the better in the workplace, but also their lives away from the office, including (but not limited to) finding ways to improve one's working relationship with others, one's overall health, outlook on life, and so on. For example, why is it that 95% of all diet attempts fail? Why do New Year's Resolutions last no more than a few days? Why can't people with good intentions seem to make consistent and positive strides in the way they want to improve their careers, financial fitness, physical fitness, and so on?
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5 out of 5 stars
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Change - Paint-by-the-Numbers
- De Lynn en 04-12-11
De: Kerry Patterson, y otros
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Blue Ocean Strategy
- How to Create Uncontested Market Space and Make Competition Irrelevant
- De: W. Chan Kim, Renee Mauborgne
- Narrado por: Grover Gardner
- Duración: 6 h y 27 m
- Versión completa
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General4 out of 5 stars 3,616
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Narración:4 out of 5 stars 2,702
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Historia4 out of 5 stars 2,684
In an audiobook that challenges everything you thought you knew, W. Chan Kim and Renee Mauborgne assert that tomorrow's leading companies will succeed, not by battling their rivals for market share in the bloody "red ocean" of a shrinking profit pool, but by creating "blue oceans" of untapped new market spaces ripe for growth.
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1 out of 5 stars
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Get the actual book
- De Robert Donoghue en 08-29-06
De: W. Chan Kim, y otros
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Master Mentors
- 30 Transformative Insights from Our Greatest Minds
- De: Scott Jeffrey Miller
- Narrado por: Scott Miller
- Duración: 5 h y 54 m
- Versión completa
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General4 out of 5 stars 52
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Narración:4 out of 5 stars 49
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Historia4 out of 5 stars 49
Mining the best and brightest revelations from Franklin Covey’s global podcast, On Leadership with Scott Miller, Scott personally introduces you to 30 Master Mentors, featuring the single most transformative insight from each of them.
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1 out of 5 stars
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Name dropping, shallow content, false humility
- De Sandy McPherson en 09-13-21
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Difficult Conversations
- How to Discuss What Matters Most
- De: Douglas Stone, Bruce Patton, Sheila Heen
- Narrado por: Douglas Stone, Bruce Patton, Sheila Heen
- Duración: 5 h y 40 m
- Versión resumida
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General4.5 out of 5 stars 2,505
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Narración:4 out of 5 stars 1,638
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Historia4.5 out of 5 stars 1,607
Difficult Conversations teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on 15 years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations.
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2 out of 5 stars
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Talking too much
- De Carl en 12-18-02
De: Douglas Stone, y otros
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Secrets to Winning at Office Politics
- How to Achieve Your Goals and Increase Your Influence at Work
- De: Marie G. McIntyre PhD
- Narrado por: Margaret Strom
- Duración: 9 h y 10 m
- Versión completa
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General4.5 out of 5 stars 170
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Narración:4.5 out of 5 stars 146
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Historia4.5 out of 5 stars 143
Whether you are a new player or a seasoned veteran, Secrets to Winning at Office Politics can help you increase your personal power without compromising your integrity or taking advantage of others. This smart, practical guide shows you how to stop wasting energy on things you can't change and start taking steps to get what you want.
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1 out of 5 stars
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Amateur.
- De Christie en 08-11-18
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HBR's 10 Must Reads on Leadership (With Featured Article "What Makes an Effective Executive," by Peter F. Drucker)
- HBR's 10 Must Reads Series
- De: Harvard Business Review, Peter F. Drucker, Daniel Goleman, y otros
- Narrado por: Dan Triandiflou
- Duración: 6 h y 19 m
- Versión completa
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General4.5 out of 5 stars 11
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Narración:4.5 out of 5 stars 9
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Historia4.5 out of 5 stars 9
We've combed through hundreds of Harvard Business Review articles on leadership and selected the most important ones to help you maximize your own and your organization's performance. HBR's 10 Must Reads On Leadership will inspire you to: motivate others to excel, build your team's self-confidence in others, provoke positive change, set direction, encourage smart risk-taking, manage with tough empathy, credit others for your success, increase self-awareness, and draw strength from adversity.
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5 out of 5 stars
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valuable insights on leadership. would recommend this book.
- De Sydney en 10-27-24
De: Harvard Business Review, y otros
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What Every BODY Is Saying
- An Ex-FBI Agent’s Guide to Speed-Reading People
- De: Joe Navarro, Marvin Karlins
- Narrado por: Paul Costanzo
- Duración: 7 h y 19 m
- Versión completa
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General4.5 out of 5 stars 7,248
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Narración:4 out of 5 stars 6,124
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Historia4.5 out of 5 stars 6,081
Listen to this book and send your nonverbal intelligence soaring. Joe Navarro, a former FBI counterintelligence officer and a recognized expert on nonverbal behavior, explains how to "speed-read" people: decode sentiments and behaviors, avoid hidden pitfalls, and look for deceptive behaviors. You'll also learn how your body language can influence what your boss, family, friends, and strangers think of you.
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4 out of 5 stars
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Let Me Hear Your Body Talk
- De Cynthia en 07-06-13
De: Joe Navarro, y otros
Lo que los oyentes dicen sobre Crucial Conversations
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total4 out of 5 stars
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Ejecución3 out of 5 stars
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Historia2 out of 5 stars
- DayRises
- 02-20-23
Technical
Chapter one keeps skipping while listening. Very informative but missing key pieces. Please make note
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Oriol
- 03-23-22
great applicable content
love it
it provides great tools to handle some of the hard conversations on any aspect
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Total4 out of 5 stars
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Ejecución3 out of 5 stars
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Historia4 out of 5 stars
- Rainy
- 03-07-24
Missing pieces
Used audible to follow along and there is several parts of the book that are different or missing significant parts.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- MONICA ESCALANTE
- 08-12-23
Great!
Recommended resource for business and general readers. An objective and fluid proposal to gain in communication skills and an insight on personal ways to enrich human relations.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- victorypilsner
- 03-12-24
Concise and Helpful
Challenging new information that will take lots of practice to master. But will be very beneficial going forward.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- C. Donaldson
- 06-27-23
Great Book
I had to read this for a class and I’m now recommending it to every person in my life. This is a great book and a skill that needs to be more present in our everyday conversations.
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esto le resultó útil a 1 persona
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Total4 out of 5 stars
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Ejecución4 out of 5 stars
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Historia3 out of 5 stars
- KC
- 11-29-21
interesting concepts, time will tell
The basic concepts are help to manage your engagement in tough conversations. I will need to re read some of the sections to fully grasp the approach and techniques.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Amazon Customer
- 06-09-22
Wow!
A colleague recommended this book and it couldn’t have come at a more important time in my career. Thank you so much for putting together this excellent guide for successful communication.
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Total5 out of 5 stars
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Ejecución5 out of 5 stars
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Historia5 out of 5 stars
- Anonymous User
- 02-28-22
So much good in this.
I can say that this book reinforces past training and was quite a refresher! Highly recommend.
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Total4 out of 5 stars
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Ejecución5 out of 5 stars
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Historia4 out of 5 stars
- Anonymous User
- 12-30-22
Great but overwhelming.
It was a beneficial listen w a lot of great information. It was packed w more than you could take in.
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