Tow Truck Kings 2
More Secrets of the Towing & Recovery Business
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Tow Truck Kings 2
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Narrado por:
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Roy Wells
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De:
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Allan T. Duffin
Acerca de esta escucha
A follow-up to the popular Tow Truck Kings: Secrets of the Towing & Recovery Business. Tow Truck Kings 2 is an all-new, exclusive second collection of incredible secrets, stories, tips, tricks, and information about the towing and recovery business. Includes chapters about legends of the industry, towing efforts following natural disasters, bill collecting and credit card processing, working with customers, GPS tracking, overtime, effective use of computers in a business setting, legal issues, repossession efforts, motor clubs, towing associations, and advertising, plus more humorous stories from the road.
©2016 Duffin Creative (P)2016 Duffin CreativeLos oyentes también disfrutaron...
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Historia4 out of 5 stars 356
Six months after its American introduction in 1985, the Yugo was a punch line; within a year, it was a staple of late-night comedy. By 2000, NPR's Car Talk declared it "the worst car of the millennium." And for most Americans that's where the story begins and ends. Hardly. The short, unhappy life of the car, the men who built it, the men who imported it, and the decade that embraced and discarded it is rollicking and astounding, and it is one of the greatest untold business-cum-morality tales of the 1980s.
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5 out of 5 stars
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Better Than The Car!
- De Chris Reich en 08-25-10
De: Jason Vuic
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The Automatic Customer
- Creating a Subscription Business in Any Industry
- De: John Warrillow
- Narrado por: Don Hagen
- Duración: 5 h y 15 m
- Versión completa
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General4.5 out of 5 stars 1,040
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Narración:4.5 out of 5 stars 906
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Historia4.5 out of 5 stars 896
The lifeblood of your business is repeat customers. But customers can be fickle, markets shift, and competitors are ruthless. So how do you ensure a steady flow of repeat business? The secret--no matter what industry you're in--is finding and keeping automatic customers. These days virtually anything you need can be purchased through a subscription, with more convenience than ever before.
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5 out of 5 stars
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Can be applied to almost any business
- De C Mason en 02-25-15
De: John Warrillow
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Car Guys vs. Bean Counters
- The Battle for the Soul of American Business
- De: Bob Lutz
- Narrado por: Norman Dietz
- Duración: 9 h y 36 m
- Versión completa
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General4 out of 5 stars 258
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Narración:4 out of 5 stars 221
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Historia4 out of 5 stars 213
In 2001, General Motors hired Bob Lutz out of retirement with a mandate to save the company by making great cars again. He launched a war against penny pinching, office politics, turf wars, and risk avoidance. After declaring bankruptcy during the recession of 2008, GM is back on track thanks to its embrace of Lutz's philosophy. When Lutz got into the auto business in the early sixties, CEOs knew that if you captured the public's imagination with great cars, the money would follow.
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1 out of 5 stars
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Opinionated and one-sided
- De Michael Parks en 06-23-11
De: Bob Lutz
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High-Tech, High-Touch Customer Service
- Inspire Timeless Loyalty in the Demanding New World of Social Commerce
- De: Micah Solomon
- Narrado por: Micah Solomon, Sean Pratt
- Duración: 6 h y 7 m
- Versión completa
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General4 out of 5 stars 81
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Narración:4.5 out of 5 stars 69
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Historia4 out of 5 stars 70
In an age of Twitter, smartphones, and self-service kiosks, high-tech but still high-touch customer service is the answer. Today’s customers are a hard bunch to crack. Time-strapped, screen-addicted, value-savvy, and socially engaged, their expectations are tougher than ever for a business to keep up with. They are empowered like never before and expect businesses to respect that sense of empowerment - lashing out at those that don’t. Take heart: Old-fashioned customer service, fully retooled for today’s blistering pace and digitally connected reality, is what you need to build the kind of loyal customer base that allows you to survive - and thrive.
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5 out of 5 stars
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This is the book that cracks the code!
- De Nick Morgan en 04-30-13
De: Micah Solomon
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Boss Life
- Surviving My Own Small Business
- De: Paul Downs
- Narrado por: Jonathan Hogan
- Duración: 12 h y 28 m
- Versión completa
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General4.5 out of 5 stars 244
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Narración:4.5 out of 5 stars 217
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Historia4.5 out of 5 stars 217
In 1986, fresh out of college, Paul Downs opened his first and last business: a small company that built custom furniture. With no idea how to run a business or how to build custom furniture, Downs spent a year teaching himself the business, and in 1987 he hired his first employee. That was when things got complicated.
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3 out of 5 stars
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Just a story
- De Marsha en 12-31-15
De: Paul Downs
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Faster, Higher, Farther
- The Volkswagen Scandal
- De: Jack Ewing
- Narrado por: Joel Richards
- Duración: 10 h y 34 m
- Versión completa
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General4.5 out of 5 stars 232
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Narración:4.5 out of 5 stars 191
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Historia4.5 out of 5 stars 193
A shocking exposé of Volkswagen's fraud by the New York Times reporter who covered the scandal. In mid-2015 Volkswagen proudly reached its goal of surpassing Toyota as the world's largest automaker. A few months later, the EPA disclosed that Volkswagen had installed software in 11 million cars that deceived emissions-testing mechanisms. By early 2017 VW had settled with American regulators and car owners for $20 billion, with additional lawsuits still looming.
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5 out of 5 stars
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Excellent recap of VW, its structure and culture
- De Northern IN Mark en 05-27-17
De: Jack Ewing
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Exceptional Service, Exceptional Profit
- The Secrets of Building a Five-Star Customer Service Organization
- De: Leonardo Inghilleri, Micah Solomon
- Narrado por: Sean Pratt
- Duración: 5 h y 39 m
- Versión completa
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General4.5 out of 5 stars 161
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Narración:4.5 out of 5 stars 132
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Historia4.5 out of 5 stars 132
In a tight market, your most powerful growth engine - and your best protection from competitive inroads - is this: Put everything you can into cultivating true customer loyalty. Loyal customers are less sensitive to price competition, more forgiving of small glitches, and, ultimately, become "walking billboards" who will happily promote your brand.
In Exceptional Service, Exceptional Profit, insiders Leonardo Inghilleri and Micah Solomon reveal the secrets of providing online and offline customer service so superior it nearly guarantees loyalty.
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5 out of 5 stars
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Great book, recommended!
- De KLD en 07-03-15
De: Leonardo Inghilleri, y otros
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Street Smarts
- An All-Purpose Tool Kit for Entrepreneurs
- De: Norm Brodsky, Bo Burlingham
- Narrado por: Sean Pratt
- Duración: 10 h y 8 m
- Versión completa
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General4.5 out of 5 stars 1,742
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Narración:4.5 out of 5 stars 1,533
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Historia4.5 out of 5 stars 1,534
People starting out in business tend to seek step-by-step formulas or rules, but in reality there are no magic bullets. Rather, says veteran company-builder Norm Brodsky, there's a mentality that helps street- smart entrepreneurs solve problems and pursue opportunities as they arise. Brodsky shares his hard-earned wisdom every month in Inc. magazine, in the hugely popular "Street Smarts" column he cowrites with Bo Burlingham. Now they've adapted their best advice into a comprehensive guide for anyone running a small business.
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5 out of 5 stars
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This great audio was originally called The Knack!
- De morton en 12-16-11
De: Norm Brodsky, y otros
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Small Giants
- Companies That Choose to Be Great Instead of Big, 10th Anniversary Edition
- De: Bo Burlingham
- Narrado por: Bo Burlingham, Sean Pratt
- Duración: 10 h y 47 m
- Versión completa
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General4.5 out of 5 stars 831
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Narración:4.5 out of 5 stars 711
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Historia4.5 out of 5 stars 700
It's an axiom of business that great companies grow their revenues and profits year after year. Yet quietly, under the radar, a small number of companies have rejected the pressure of endless growth to focus on more satisfying business goals. Goals like being great at what they do, creating a great place to work, providing great customer service, making great contributions to their communities, and finding great ways to lead their lives. In Small Giants, veteran journalist Bo Burlingham takes us deep inside 14 such remarkable companies.
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5 out of 5 stars
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fantastic book for small company builders
- De Amazon Customer en 08-01-17
De: Bo Burlingham
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Driving Honda
- Inside the World’s Most Innovative Car Company
- De: Jeffrey Rothfeder
- Narrado por: Mel Foster
- Duración: 10 h y 46 m
- Versión completa
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General4.5 out of 5 stars 87
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Narración:4.5 out of 5 stars 79
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Historia4.5 out of 5 stars 78
For decades there have been two iconic Japanese auto companies. One has been endlessly studied and written about. The other has been generally underappreciated and misunderstood. Until now. Since its birth as a motorcycle company in 1949, Honda has steadily grown into the world’s fifth largest automaker and top engine manufacturer, as well as one of the most beloved, most profitable, and most consistently innovative multinational corporations.
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3 out of 5 stars
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it was ok.
- De chris p en 11-16-18
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The Landlord Entrepreneur
- Double Your Profits with Real Estate Property Management
- De: Bryan M. Chavis
- Narrado por: Tom Perkins
- Duración: 7 h y 40 m
- Versión completa
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General4.5 out of 5 stars 63
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Narración:4.5 out of 5 stars 53
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Historia4.5 out of 5 stars 53
The Landlord Entrepreneur shifts the focus from dealing exclusively with residential real estate to building a dynamic property management business. By following the step-by-step instructions in this new guide, anyone can create a fully functioning, professional property management company in only 10 days. With Chavis's modern take on real estate, you will learn the five phases of property management and the skills needed to successfully move through them - as well as the hacks and tricks to build your profitable business from the ground up.
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3 out of 5 stars
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Good general guide but gineric information.
- De Daniel Gutierrez en 10-14-17
De: Bryan M. Chavis
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Car Wars
- The Rise, the Fall, and the Resurgence of the Electric Car
- De: John Fialka
- Narrado por: Jonathan Yen
- Duración: 9 h y 12 m
- Versión completa
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General4.5 out of 5 stars 41
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Narración:4.5 out of 5 stars 41
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Historia4.5 out of 5 stars 40
The resurgence of the electric car in modern life is a tale of adventurers, men and women who bucked the complete dominance of the fossil-fueled car to seek something cleaner, simpler and cheaper. Award-winning former Wall Street Journal reporter John Fialka documents the early days of the electric car, from the MIT/Caltech race between prototypes in the summer of 1968 to the 1987 victory of the Sunraycer in the world's first race featuring solar-powered cars.
De: John Fialka
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Be Our Guest
- Perfecting the Art of Customer Service
- De: The Disney Institute, Theodore Kinni
- Narrado por: Barry Abrams
- Duración: 5 h y 26 m
- Versión completa
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General4.5 out of 5 stars 891
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Narración:4.5 out of 5 stars 763
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Historia4.5 out of 5 stars 758
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Now, in honor of the 10th anniversary of the original Be Our Guest, the Disney Institute, which specializes in helping professionals see new possibilities through concepts not found in the typical workplace, is revealing even more of the business behind the magic of quality service.
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2 out of 5 stars
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Too long and repetitive
- De M. Decker en 03-11-16
De: The Disney Institute, y otros
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The Customer Service Revolution
- Overthrow Conventional Business, Inspire Employees, and Change the World
- De: John R. DiJulius III
- Narrado por: Joel Richards
- Duración: 4 h y 54 m
- Versión completa
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General5 out of 5 stars 32
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Narración:5 out of 5 stars 28
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Historia5 out of 5 stars 28
In The Customer Service Revolution, DiJulius points out how numerous companies have made customer service their biggest competitive advantage, are dominating their industries, and have made price irrelevant. As a result of this customer service revolution, people are being treated differently, better, and in a way like never before. This is a result of how companies and management are treating their employees and how employees are treating each other and the customer - which ultimately permeates into people’s personal lives at home and in their communities.
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5 out of 5 stars
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Phenomenal practical guidance to taking care of our customers!
- De Nathan Unruh en 07-09-24
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Scale
- Seven Proven Principles to Grow Your Business and Get Your Life Back
- De: Jeff Hoffman, David Finkel
- Narrado por: David Finkel
- Duración: 7 h y 14 m
- Versión completa
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General4.5 out of 5 stars 215
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Narración:4.5 out of 5 stars 189
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Historia4.5 out of 5 stars 187
Business owners want growth but fear it will take over their lives. Surprisingly, the only way to truly grow your company is to reduce its reliance on you - to scale. Jeff Hoffman and David Finkel offer a blueprint to rapidly grow your business while also gaining more freedom. Based on their own experiences starting, scaling, and effectively exiting from multiple successful companies, they provide seven clear principles that will help you determine the best strategy for growth in your company.
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5 out of 5 stars
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All stuff no fluff
- De Jonathan Bonanno en 05-25-21
De: Jeff Hoffman, y otros
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Shark Tank Jump Start Your Business
- How to Launch and Grow a Business from Concept to Cash
- De: Michael Parrish DuDell, Mark Cuban, Barbara Corcoran, y otros
- Narrado por: Michael Parrish DuDell
- Duración: 6 h y 5 m
- Versión completa
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General4 out of 5 stars 1,484
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Narración:4 out of 5 stars 1,270
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Historia4 out of 5 stars 1,267
From the ABC hit show Shark Tank, this book - filled with practical advice and introductions from the Sharks themselves - will be the ultimate resource for anyone thinking about starting a business or growing the one they have. Full of tips for navigating the confusing world of entrepreneurship, the book will intersperse words of wisdom with inspirational stories from the show.
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2 out of 5 stars
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Middle School material. Vague, no depth.
- De nate en 12-22-13
De: Michael Parrish DuDell, y otros
Lo que los oyentes dicen sobre Tow Truck Kings 2
Calificaciones medias de los clientesReseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.
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Total1 out of 5 stars
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Ejecución1 out of 5 stars
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Historia1 out of 5 stars
- Krystal and Aaron Foy
- 05-26-22
Bad Narration
I listened to the first book and it was great. Was ready to listen to the second and I just can't do it. I've tried to get past the narrator's voice but can't. The content seems great like the first but I can't. I just can't. Never have I not listened to a book because if how the narrator sounds.
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