• Breaking Loyalty - Part 2: What Customers Want and What Companies Need

  • Oct 7 2024
  • Duración: 43 m
  • Podcast

Breaking Loyalty - Part 2: What Customers Want and What Companies Need

Escúchala gratis

Ver detalles del espectáculo

  • Resumen

  • In Breaking Loyalty Part 2, Mike Ribero and Mike Giambattista explore the shift from traditional loyalty programs to building authentic emotional connections that go beyond points and rewards.

    Mike dives into how loyalty strategies have evolved, emphasizing the importance of seeing customers as more than mere transactions. He offers insights into how businesses can adapt to focus on long-term commitment, staying relevant even when purchases slow down. Learn how to leverage ecosystem-based models that expand the reach of loyalty programs and create real value for your brand in today’s crowded marketplace.

    We also address the often-overlooked issue of unredeemed points and the financial strain they can cause, exploring how direct engagement platforms can redefine brand-customer interactions. As the industry stands on the edge of significant change, Mike shares the importance of thought leadership in driving this transformation. Join us for a conversation grounded in experience and strategy, offering practical approaches to enhance your loyalty programs and foster genuine, lasting connections.
    Más Menos
Más Menos
activate_Holiday_promo_in_buybox_DT_T2

Lo que los oyentes dicen sobre Breaking Loyalty - Part 2: What Customers Want and What Companies Need

Calificaciones medias de los clientes

Reseñas - Selecciona las pestañas a continuación para cambiar el origen de las reseñas.

Reseñas de Audible.com

Opiniones de Amazon
No hay comentarios disponibles