Shane Green, Founder and President of SGEi, talks about how to inspire people and companies to move beyond the mundane and out of status quo to exceed the expectations of their employees and customers. What are ways that organizations can attract the right talent, retain that talent, and wow the customer?

Discover the secrets behind the success of LivAway Suites, an innovative upscale economy extended stay hotel. In this episode, COO Kevin Dailey and I explore the brand's unique approach to guest experience, technology integration, and property design.

Learn how LivAway Suites is redefining the extended stay market with its focus on essential amenities, efficient operations, and strategic expansion plans. From check-in kiosks to smart parcel lockers, this episode reveals the cutting-edge features defining LivAway Suites.

Main Points:

• Introduction to LivAway Suites, an upscale economy extended stay hotel

• Focus on guest needs over wants

• Technology integration for enhanced guest experience and operational efficiency

• Unique property design and layout for optimal guest comfort

• Expansion plans and franchising strategy

We discuss current trends and challenges in the hospitality industry with Mitch Patel, CEO of Vision Hospitality Group, focusing on the rise of extended stay hotels, innovative development strategies, and the importance of creating memorable guest experiences.

Mitch shares his expertise on:

Extended Stay Success: Why extended stay properties have become a "darling" of the industry, and how Vision Hospitality has leveraged this trend.

Development Challenges: Navigating construction cost volatility, labor shortages, and high interest rates in today's hotel development landscape.

Lifestyle Select Service Hotels: The growing popularity of lifestyle select service hotels, combining boutique elements with efficient business models.

Experiential Design: How hotels are prioritizing memorable guest experiences, from room design to public space activation.

Profitability Beyond Room Rates: Innovative strategies to boost profit per available customer through food and beverage, rooftop bars, and more.

This episode offers valuable insights for hospitality professionals, developers, and anyone interested in the future of hotel design and operations.