Shane Green, Founder and President of SGEi, talks about how to inspire people and companies to move beyond the mundane and out of status quo to exceed the expectations of their employees and customers. What are ways that organizations can attract the right talent, retain that talent, and wow the customer?

Discover the secrets behind the success of LivAway Suites, an innovative upscale economy extended stay hotel. In this episode, COO Kevin Dailey and I explore the brand's unique approach to guest experience, technology integration, and property design.

Learn how LivAway Suites is redefining the extended stay market with its focus on essential amenities, efficient operations, and strategic expansion plans. From check-in kiosks to smart parcel lockers, this episode reveals the cutting-edge features defining LivAway Suites.

Main Points:

• Introduction to LivAway Suites, an upscale economy extended stay hotel

• Focus on guest needs over wants

• Technology integration for enhanced guest experience and operational efficiency

• Unique property design and layout for optimal guest comfort

• Expansion plans and franchising strategy

We discuss current trends and challenges in the hospitality industry with Mitch Patel, CEO of Vision Hospitality Group, focusing on the rise of extended stay hotels, innovative development strategies, and the importance of creating memorable guest experiences.

Mitch shares his expertise on:

Extended Stay Success: Why extended stay properties have become a "darling" of the industry, and how Vision Hospitality has leveraged this trend.

Development Challenges: Navigating construction cost volatility, labor shortages, and high interest rates in today's hotel development landscape.

Lifestyle Select Service Hotels: The growing popularity of lifestyle select service hotels, combining boutique elements with efficient business models.

Experiential Design: How hotels are prioritizing memorable guest experiences, from room design to public space activation.

Profitability Beyond Room Rates: Innovative strategies to boost profit per available customer through food and beverage, rooftop bars, and more.

This episode offers valuable insights for hospitality professionals, developers, and anyone interested in the future of hotel design and operations.

Today we discuss the current state of the hospitality industry, including challenges and opportunities in the market. Ryan Bosch, Principal of Arriba Capital, Glenn and Anthony discuss impact of interest rates on hotel deals, the evolving lending landscape, and insights into the booming extended stay sector. Discover strategies for securing financing, common pitfalls to avoid, and expert advice on navigating the complex world of hotel investment.

Dive into the world of immersive experiences and the future of themed entertainment with this episode. Join myself and Suzanne Bagnera, PhD, CHA as we sit down with Ryan A. Harmon, President and Chief Creative Officer of Zeitgeist Design & Production, to discuss the evolution and innovation in theme parks, hotels, and more. Discover the trends, stories, and creative processes that make experiences unforgettable.

Key Highlights:

• Creative Leadership: Insights from Ryan Harmon on leading creative projects at Zeitgeist Design and Production.

• The Evolution of Theme Parks: Discussion on the current golden age of theme parks, including global expansions and major new developments like Epic Universe in Orlando.

• Experience Economy: The shift towards immersive experiences in the post-Great Recession era and the rising demand for real-world escapism.

• The Role of Emotions: The importance of evoking emotions in themed entertainment, from theme parks to retail environments.

• Innovative Concepts: The idea of creating unique experiences like a haunted hotel and the integration of themed rooms in parks and other entertainment venues.

• The Future of Hotels: How hotels can enhance guest experiences through themed environments and storytelling.

• Behind the Scenes: A look at the creative process behind major attractions, including dark rides and themed retail centers.

• Global Projects: A showcase of Zeitgeist’s work around the world and the unique challenges and opportunities in different markets.

Tune in to explore how creativity, storytelling, and a deep understanding of audience desires drive the world of themed entertainment. Whether you're a theme park enthusiast, hotel developer, or simply curious about the industry, this episode offers valuable insights and inspiration.

Today we’re seeing how one amazing couple – Karie Brittano and Julian Brittano -- is bringing their dream project to life, with a little help from Choice Hotels International's John Lancaster.

This episode covers:

Supporting Owners Access and Representation (SOAR) Program: Transitioning from the Emerging Markets Program to a new initiative focused on providing education and opportunities for aspiring hotel owners, particularly from underrepresented groups.

Educational Initiatives: Insights into a comprehensive program that educates participants on hotel ownership, franchising, and representation.

Guest Speakers: Meet Karie and Julian Brittano, passionate entrepreneurs with backgrounds in construction and hospitality, who share their journey into hotel ownership.

Community Engagement: Discussion on forming partnerships with local communities, including working with the town of South Boston, Virginia, to revitalize historic properties.

Public-Private Partnerships: The unique dynamics and benefits of working with local governments and municipalities to foster community development.

Brand Affiliation: Their decision to join the Ascend Collection, a soft brand that offers the flexibility of independent branding alongside the support of a major franchise.

Overcoming Challenges: Navigating the complexities of financing, historic tax credits, and project management in the hospitality industry.

Future Vision: Plans to continue community engagement and expand their hotel brand, "The Rook," to new locations.

Tune in to hear how Karie and Julian Brittano, along with their partners, are paving new pathways in the hotel industry, creating opportunities, and making meaningful community impacts.

Today we have Rick Colangelo, EVP of Pivot Hotels, part of Davidson Hospitality Group.

Topics discussed include:

Guest Experience: The significance of delivering exceptional guest experiences in hotels and resorts.

The Pivot Vibe: Introduction of the “Pivot Vibe” concept, focusing on guest journey, music, lighting, scents, and design.

Experience Economy: The shift towards an experience-driven economy and its impact on hospitality Consistency in Service: The importance of consistent service and guest interactions.

Creative Activations: Examples of unique hotel activations, such as turning a basement into a winter wonderland.

Balancing Finance and Creativity: Strategies to balance financial goals with creative guest experiences.

Team Dynamics: The role of a dedicated team in delivering exceptional service and experiences.

Visit NoVacancyNews.com to learn more!

Today we delve into the latest developments at Coury Holdings and their exciting new ventures. Paul Coury special guest shares insights on their innovative approach to hospitality and strategic growth.
Key Points Covered:
• Overview of Coury Holdings:
o Coury Holdings’ history and evolution over 38 years.
o Transition from developer and asset manager to hotel consulting and development.
o Success story: First hotel developed in the late 90s, still owned today.
• Launch of Concert Hospitality:
o Formation of Concert Hospitality as an extension of Coury Holdings.
o Focus on maintaining the company’s core principles of lifestyle and boutique hospitality.
o Collaboration with Newcrest Image to meet client needs and expand into new markets.
• Strategic Partnerships and Growth:
o Strategic relationship with Newcrest Image to grow the platform.
o Co-acquisitions and pipeline of new hotels.
o Goals for enhancing guest experiences and strategic expansion.
• Philosophy Behind Concert Hospitality:
o Emphasis on creating personal connections with guests.
o Utilizing new philosophies to connect with customers in traditional hotel settings.
o The role of staff as "experience curators" to enhance guest satisfaction.
• Future Plans and Initiatives:
o Introduction of the Concert brand, emphasizing harmony and collaboration.
o Focus on music as a fundamental element in all properties.
o Developing community gathering spaces within hotels.
• Operational Strategies:
o Unique approaches to hotel management, cost control, and guest engagement.
o Implementing bonus programs for staff to encourage engagement and service excellence.
o Creating memorable guest experiences to drive loyalty and repeat business.
• Exciting New Ventures:
o Expansion of the Vin hotel collection.
o Launch of Society Wine and Coury-crafted bourbon.
o Upcoming new hotels and innovative projects in the pipeline.
Listen in to discover how Coury Holdings is redefining hospitality and creating unforgettable guest experiences.
Visit novacanynews.com!