When it comes to delivering adventure, you will only go as far as your body allows. The challenge for many of us is that in our quest for adventure we can neglect our own self care.

When this happens our performance can decline, our decision-making abilities can be compromised, and we are more prone to making mistakes that can lead to misadventure. This makes the ability to effectively manage self care an essential adventure skill.

One person that knows this all too well is Sarah Janin. Sarah is a type 1 insulin dependent diabetic who guides split boarding, skiing, rock and alpine climbing. Sarah is on the final leg of working towards becoming the first IFMGA certified Mountain Guide who has type 1 diabetes. Based in Boulder Colorado, Sarah currently works as a full-time guide and one of the head guides at the Colorado Mountain School.

As someone who didn’t start rock climbing until she was in her mid-thirties, Sarah is well aware of the importance of self-care. Her dedication to self-care allowed her to pursue a guiding designation in her forties when most people start down this path in their twenties. Being diabetic, failing to practice effective self-care while leading such an active life can literally lead to fatal consequences.

In this discussion, we discuss what it takes to manage our self care and why it’s so hard to do it well. Sarah gives us an extremely candid account of what it takes to manage our self-care as leaders and how to manage it for others. She also gives us a unique insight into the life of someone who delivers adventure as an insulin dependent diabetic.

Key Takeaways

It takes discipline: This includes being diligent about preparing ourselves beforehand and following up with recovery such as stretching, strengthening and rehabilitative care such as physiotherapy afterwards.

The importance of pacing: Sarah touched on the value of taking breaks to recharge, taking rest days, and varying activity. Taking rest days and doing different activity can keep us fresh and give different muscles a break while others get a workout.

Being vigilante: This includes staying situationally aware of ourselves and the people we might be leading. This may require us to check in with people and ourselves regularly.

Educating ourselves and others: On what to look for to keep everyone operating at their peak. This can add value to the overall experience. Who doesn’t like to learn how to perform better?

Scaling back to pace energy is not a loss, it’s a win: It can allow us to perform better, enjoy what we are doing and ultimately to go farther. As the saying goes, Slow is smooth and smooth is fast.

Guest Bio

Sarah Janin is a full-time mountain guide at Colorado Mountain School located in Boulder Colorado. She is the only full-time female guide at this time and one of their head guides. Sarah became one of the first certified female splitboard guides in America this March of 2024 making history.

Sarah is on the AMGA track with one more exam to complete this summer. Her goal is to become the 19th certified female American Mountain Guide. Sarah will then have to pass a ski movement test in order to become IFMGA certified which will be her focus this winter.

Sarah has worked as a guide for a decade after getting to experience a few different careers before settling on her true passion. Sarah is also a type 1 insulin dependent diabetic and has been for over 43 years. She will potentially become the first diabetic certified guide this year.

Guest Links

Colorado Mountain School: https://coloradomountainschool.com/guide/sarah-janin/

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One of the essential elements to managing risk when we are delivering adventure to others, is understanding and managing people’s risk tolerance. Our risk tolerance is the level of comfort that we have with loss or injury. Being able to determine a person’s risk tolerance in a given moment is a key component to building trust, improving their performance, coaching them through danger and helping them to control their fear.

One person who has made a successful career of managing her own risk tolerance, and the risk tolerance of others is Robin Barnes. Robin is the Director of Skier Services at Heavenly Mountain Resort. Her current role is to oversee the operations of the Heavenly Snow School. In addition to working at Heavenly, Robin has previously spent 31 seasons working at Portillo Chile as an instructor and the ski and snowboard school director. She has also been a four-time Alpine Team Member with the Professional Ski Instructors of America (PSIA).

In this episode of Delivering Adventure, we discuss what goes into evaluating and managing the risk tolerance of ourselves and the people we may be leading.

Key Takeaways

Risk Tolerance: What you are comfortable losing or giving up. Essentially, it is out appetite for taking risk.

Subjective and Perception Based: Each of us views risk differently and this perception can change throughout an activity or during the day. For this reason, it’s important to be able to identify what a person’s risk tolerance is up front and to keep evaluating it as we go along.

Determining Risk Tolerance: We can use a number scale to gauge people’s level of tolerance. For example, 10 could mean a person is terrified while 1 means they are bored. Part of doing this successfully is to learn what a person’s rating means to them.

More confidence than knowledge: When this happens, people may only see the win, not the chance of loss. One situation where this can occur is with kids who may not have the ability to judge the consequences of following a specific path or the ability to calculate the potential for suffering those consequences. This is the classic example where the people we may be leading don’t know what they don’t know.

Spotting People When They are Outside Their Risk Tolerance: We can see this when performance deteriorates, body position becomes defensive, and people may become quieter or more talkative than normal. We have to keep checking in with people, asking him how they are doing, communicating the risks, giving people options and watching their reactions carefully.

Importance: Exposing people to too much risk can overwhelm them by causing stress and anxiety. What is worse is that it can lead to injury. On the other hand, exposing people to too little risk or challenge can leave them bored. Both of these things can damage relationships and ruin the experience.

Guest Bio

Robin Barnes is the Director of Skier Services at Heavenly Mountain Resort. Her current role is to oversee the operations of the Heavenly Snow School. In addition to working at Heavenly, Robin has previously spent 31 seasons working at Portillo Chile as an instructor and the ski and snowboard school director. She has also been a four-time Alpine Team Member with the Professional Ski Instructors of America (PSIA).

In addition to skiing, she is a fitness trainer, mountain biker, has worked as a Ski tester for a ski Magazine and is fluent in English, Spanish and Portuguese. Robin basically does it all!

People aren’t always truthful or forthcoming: People may misrepresent their goals and expectations, they may not know what they want, they may also be too embarrassed to tell you what they really want.

Guest Links

Heavenly Ski Resort: https://www.skiheavenly.com/

Article about Robin:...

What does it take to coach someone through danger? When it comes to taking risks, danger can come in the form of real and perceived threats to our safety and well being. Regardless of whether the danger is real or imagined, when people feel threatened, even on a sub conscious level, they can inadvertently move into their survival zone. When this happens, performance can suffer, and people can find themselves increasing the probability of experiencing the very consequences they are hoping to avoid.

Helping us to explore what it takes to coach people through danger effectively is Derek Foose. Derek is the founder and head coach of the Whistler Free Ride Club. He guides and works as a staff trainer for Extremely Canadian. Derek is also a Course Conductor and Course Developer for the Professional Ski Instructors of Canada’s Big Mountain Pathway.

In addition to coaching and guiding, Derek has tapped into his extensive experience as a broadcast host for the Freeride World tour. He is on the Board of Directors Coaches Chair for International Freeskiers and Snowboarders Association.

In this engaging episode, we discuss the key strategies that adventure coaches, instructors and guides can employ to help the people they are coaching succeed in the face of danger.

Key Takeaways

Preparation: Preparing people before they are put in a high-risk situation – regardless of whether it is perceived or real – is key. It is very difficult to teach someone how to handle high risk situations, in high-risk situations. The skills needed to perform in the face of danger have to learned and practiced where people can make mistakes with low consequences.

Build trust: Letting people talk, showing people that you care and helping people to succeed are key components of building trust. When people trust their coach, they are more likely to believe in themselves. Conversely, when their coach believes in them, they are more likely to stay with their coach.

Give people control, where you can: A coach can do this by letting people talk themselves into or out of situations as much as possible. It is almost always better to let people come to the right conclusion on their own. What a coach wants to avoid is talking someone into doing something when they don’t feel ready, and then having that person fail. When this happens, the failure is going to be on the coach. This will erode trust and damage relationships.

Stay Calm: Calmness creates calmness. But no one has ever calmed down by being told to calm down! If a coach shows signs of stress or a lack of confidence, the people they are coaching are likely to follow suit. Using a reassuring tone, positive language and keeping people focused on believing success is possible, are key elements of creating s calm atmosphere.

Keeping people close: When danger and stress levels increase, bringing people closer to the coach – when it’s safe – can help to reassure people. It can also help to show people what they need to do to succeed.

Keep feedback simple: The more complex the situation, the simpler the instructions need to be. When people are faced with high-risk situations, feedback needs to be simple, relatable and familiar. Now is not the time for complex explanations or new skills.

Beware of Emotion: When people are stressed, it is common for them to lash out. This is especially true when you know each other well. As much as possible, try to stay focused on what needs to happen and avoid taking things personally should things get heated.

Guest Bio

Derek Foose is the founder and head coach of the Whistler Free Ride Club. He guides and works as a staff trainer for Extremely Canadian. Derek is also a Course Conductor and Course Developer for the Professional Ski Instructors of Canada’s Big Mountain Pathway.

In addition to coaching and

Increasing Situational Awareness with Jerome David

How can we improve our situational awareness so that we don’t miss important information? Situational awareness is the ability to perceive, understand, and effectively respond to one’s situation. This includes being able to recognize the hazards around us, the state of ourselves and the people we are with, changing conditions, and the overall direction that the situation we are in is likely to go.

When it comes to delivering adventure, a lack of situational awareness can impact our judgment in ways that can either boost or degrade our decision making and our ability to react to the situations that we are in.

In this episode of Delivering Adventure, ACMG Ski Guide Jerome David joins us to explore how we can boost our situational awareness. Jerome shares some examples from his career as a Heli ski guide and bike park patroller as well as some practical strategies we can all use.

Jerome currently works at Whistler Heli skiing as the lead guide and guide manager. He has also worked as a ski and bike patroller and trail builder.

Key Takeaways

To improve our situational awareness we can:

Take Time to Refocus (When Needed): Living in the moment by concentrating on the task at hand can reduce distraction and complacency. It can also help us to switch from system 2 thinking where slower reasoned thinking can consume our bandwidth at the expense of being able to process information and react faster with our system 1 thinking.

Boosting Bandwidth: People are like computers, they only have so much processing power at anyone time. To boost our ability to process everything around us, we may need to slow things down.

Be aware of Transitions: When we switch activities or change the intensity of tasks, we need to make sure that we refocus. Failing to do so can cause our minds to become focused on what we were just doing, instead of paying attention to what we are doing in that moment.

An example of a transitions to be aware of include going from low risk to high-risk situations or vice versa.

Reduce External Distractions: This can include storing phones, giving people less instruction in complex situations or waiting for other people to pass you on a trail or climb so that you can stay focused.

Plan Ahead: This can include making lists so that you don’t miss anything. Briefing people on what to expect, what they should look for or be aware of can also help to switch people on.

Guest Bio

Jerome David has been working on Snow and Dirt in Whistler since 1998. On the road to becoming an ACMG ski guide, he worked 11 years with Whistler Blackcomb Patrol. He has been ski guiding for the past 7 years. In the summers, Jerome has previously had a long career working as Whistler Mountain Bike Park patrol. The last years he has been building and maintaining Mountain Bike trails. Currently, he works for AlpX and oversees the summer program there. In the Winter Jerome is lead guide and guide manager at Whistler Heli-Skiing.

Guest Links

Thinking Fast and Slow: https://en.wikipedia.org/wiki/Thinking,_Fast_and_Slow

Whistler Heli Skiing: https://www.whistlerblackcomb.com/explore-the-resort/activities-and-events/whistler-heli-skiing/whistler-heli-skiing.aspx

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https://linktr.ee/deliveringadventure

https://deliveringadventure.com/

What does it take to build and operate a successful adventure company? In this episode, Chris Winter joins Chris and Jordy to discuss how he has built Big Mountain Adventures, from the ground up. Chris shares some of his successes and challenges and the mindset that goes into running a successful adventure company.

Chris Winter grew up bike touring in Europe with his parents, who ran a road cycling tour company. After a career as a professional skier competing and participating in ski films, Chris followed his parents' footsteps and founded Big Mountain Adventures. Launched in 2002, Whistler based Big Mountain Adventures has grown to employ 25 guides running mountain bike trips and courses in 14 countries.

In addition to owning and operating Big Mountain Adventures, Chris Winter teaches steep skiing clinics for Extremely Canadian at Whistler Blackcomb. He has also founded the not for profit Zero Ceiling that hosts disadvantaged youth on the slopes of Whistler Blackcomb.

Guest Bio

Chris Winter is a former ski racer. Level IV CSIA ski instructor, level III high-performance ski coach, celebrated technical skier, sponsored big mountain skier featured in magazines and films. Currently teaching steep skiing clinics at Whistler Blackcomb for Extremely Canadian.

Chris is the Owner and Founder of Big Mountain Adventures. Chris founded Big Mountain Adventures in 2002. During this time, he has built his tour company into the leader in guided mountain bike travel featuring award-winning adventures in 14 countries. Check out their new eMTB trips!

Chris is also the owner of the Bralorne Adventure Lodge. Ready for a boutique mountain experience? Step out the door to spectacular wilderness & endless adventures…then recharge at our backyard spa.

In addition to operating adventure-based businesses, Chris has also created and developed Zero Ceiling. This is an innovative and respected registered non-profit that hosts disadvantaged youth to the slopes of Whistler Blackcomb. From local First Nations to street youth to youth from Vancouver's Downtown Eastside, participants benefit from a day of snowboard lessons, or if chosen participate in a year-long program that teaches them to become employees at Whistler Blackcomb and give them life-long life skills.

Guest Links

Big Mountain Adventures: https://www.ridebig.com

Bralorne Adventure Lodge: https://www.bralorneadventurelodge.com

Zero Ceiling: https://zeroceiling.org

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What does it take to work through adversity? What happens when that adversity is coming from an injury that has transformed our life? These are two of the questions that Jill Wheatley helps us to explore thanks to her extensive personal experience.

Jill shares how she handled her recovery from a traumatic brain injury she suffered from a freak accident while on a teaching assignment in Europe. Being near death, having lost 70 percent of her eyesight, she details how she coped with months of recovery, much of it in a foreign country and alone.

Jill tells us how goal setting and keeping perspective helped her to recover and go on to do ultra marathons in Nepal and climb seven of the fourteen 8000m plus peaks. While her sight is still limited, she has not stopped adventuring and pushing her limits.

In this episode of Delivering Adventure, we hear what it took for her to succeed, what the rest of us can take away to apply to our lives, and how she is handling another recent climbing accident which has badly damaged her ankle.

Key Takeaways

How can we work through adversity due to injury:

Keep perspective: Whatever situation you are in, it won’t last forever, even though in the moment it might start to feel like it. This is really important to remember when we are dealing with an injury that has negatively impacted our ability to enjoy life to the point where we start to wonder if we will ever get back to the way things were.

Set goals: Setting goals can help to give us something to work towards. In Jill’s case, she set the goal of climbing all of the 8000m peaks on the planet as a motivator. It’s fair to say that the rest of us can get away with setting more moderate goals and still reap the same benefits.

Get out in nature: Getting out in nature gets us moving, can take our focus off pain, and is fantastic for our mental health.

Don’t be a hermit: Connecting with others is really important. If you know someone who is recovering from an injury, reaching out to them to let them know that they aren’t alone can be very beneficial to their well being.

Enlist a team: Take full advantage of resources such as different health practitioners, strategies, and tools. Each health practitioner can help to address different problems and each has a different approach. Different people in the healing process can help to give you a clearer overall understanding of what is going on.

When people are recovering from injury, they can suffer from status quo bias where they tend to prefer to keep doing the same thing. This mean sticking with only physiotherapy when also going to see a chiropractor or even an acupuncturist could provide for a quicker and a more well-rounded recovery strategy.

Listening to the experiences of how others have recovered from the same situation can also be very beneficial.

Guest Bio

Following a traumatic brain injury that resulted in life threatening complications and 70% vision loss which required 26 months spent between 7 different health care facilities in 3 countries, Canadian Jill Wheatley was dropped at Denver International Airport with no direction. The only sign she could see pointed to mountains. Despite such compromised eyesight, Jill chose to spend one year alone with Mother Nature in an attempt to find light on life’s trail. Her search led through 13 different massifs and upon running in the Annapurnas in Nepal, she knew that she wanted to spend more time among Himalayan giants. Essentially she has gone from being bedridden, to a wheelchair, then on to walking, navigating hospital parking lots to hiking, trail running, mountain running and skiing before climbing 5, 6, and then seven 8000 m peaks and spending the past 5 years based in Nepal.

In a story made for movies, Jill’s trail has recently connected to another type of climb...

How should a leader communicate to people when they are under stress? One of the hardest situations that a leader can find themselves in, is managing a group that isn’t doing what the leader wants. It could be kids who forgot what their instructor told them, teenagers who are ignoring their teacher on purpose, or adults who misunderstood what their guide said. Regardless of the reason, these situations can be frustrating for leaders and can pose safety risks to everyone in dangerous situations.

In this episode, CSGA Ski Guide Erin Tierney shares a stressful situation from her guiding career where the communication style she chose to use led to conflict with the group she was leading. Using this story, Chris and Jordy then share some strategies and discuss leadership communication styles that leaders can use to avoid conflict.

Key Takeaways

Lead with a soft touch: When we lead this way, we rely on gentle persuasion and selling to start. This can involve including people in decision making, subtlety guiding them towards choices you want them to make and generally being flexible and showing some tolerance for mistakes.

Try to follow with a firm edge, instead of leading with one: If a soft touch doesn’t work, or there isn’t time to be polite, we may need to resort to a more autocratic, telling style.

Explain why we want people to do certain things: When people understand why they are doing things a certain way, there is less chance of there being a misunderstanding or conflict.

Taking ownership of the initial instructions: We need to remember that we can’t always just blame the receiver of the message if they don’t understand. We need to be aware of the fact that if people don’t understand or do what we want, we may not have communicated things as well as we could.

People tend to remember the last thing they hear more than anything else: If we want people to focus on certain instructions, especially ones that relate to directions and safety, we need to position them last.

Investigate why people did what they did: Avoid jumping to conclusions by taking time to investigate why people made the decisions they made.

Guest Links

Whistler Heli-Skiing: https://www.whistlerblackcomb.com/explore-the-resort/activities-and-events/whistler-heli-skiing/whistler-heli-skiing.aspx

Canadian Ski Guide Association: https://canskiguide.com/

The Avalanche Hour Podcast with Erin Tierney: https://soundcloud.com/user-23585762/tah-erin-tierney-csga-10

Guest Bio

Erin is a certified CSGA ski guide and the current President of the Canadian Ski Guide Association. In addition, to guiding in the Heli-ski industry since 1999, Erin is also a guide trainer and examiner with the Canadian Ski Guide Institute. Erin currently works as the General manager of Whistler Heli-skiing.

Erin has worked extensively with teams of guests and guides in a number of roles, which makes her a perfect person to give us some insights on being a leader!

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How can we ever know when we should turn back or keep going? On paper, the safest decision to make is often to turn around or choose the route that takes on less risk. However, in reality, delivering adventure isn’t always about picking the safest choice. At the core of every adventure is an element of risk taking. Being able to decide when to go for it, and when not to, is a defining trait of professional adventure guides and instructors.

Helping us to identify when it’s okay to keep going is Mike Adolph. Mike is an ACMG / IFMGA Mountain Guide and the current technical director of the Association of Canadian Mountain Guides. There are a number of factors that can hold us back from continuing onwards towards an objective including self doubt, fear, and uncertainty.

We discuss some key strategies with Mike that we can use that can help us to determine if we should abort a plan or whether we are well positioned to keep going.

Key Takeaways:

How can we know when we should push forward and keep going with a plan when we may feel like doing the opposite? A few of the strategies that can help to guide our decision making include:

Set goals around experiences: Instead of hard destinations or milestones, make it about the experience. When it comes to delivering adventure, we can box ourselves in by setting our expectations around achieving certain objectives.

Identifying data points that support the decision to continue: This includes the amount of time taken to accomplish a task, competency level of skills, the interest level of group, the weather, the conditions, the amount of risk and the amount risk tolerance within the group.

Remove pressure from the leader: Talk to the group for their feedback to ensure you are not the one driving the group or holding them back.

If uncertainty is rising, ask yourself why: This uncertainty could include self doubt, the ability level of yourself or the group to handle the situation, the interest level of everyone involved, the conditions, and the actual route or path you want to take.

Don’t make a decision until you have to: This allows us the opportunity to collect as much information as possible before making a commitment.

Guest Bio

Mike Adolph is an ACMG / IFMGA Mountain Guide and the current technical director of the Association of Canadian Mountain Guides. In addition to guiding custom outdoor adventures for small groups, Mike also works as a guide trainer and examiner for the ACMG’s Training and Assessment Program.

Mike started in the outdoor industry in 1994 after his family, in a joint venture, opened the Sheiling Mountain Lodge and the Center for Outdoor Education in Nordegg, Alberta. He completed his final ACMG exam and received his IFMGA International Federation of Mountain Guides Association Mountain Guide designation in 2009. He always admired his instructors and examiners, even if they were a bit harsh at times, which lead to him getting involved with the instructor/examiner team in 2012. When the job posting for the interim ACMG technical director came up in 2018, he thought, why not?

The mountains have taught him to be open to all possibilities, have several options and go with the flow. I feel lucky to have this as a career and am extremely grateful to my loving and understanding wife Jennifer and our two boys Lucas and Tyler.

Guest Links

ACMG Technical Manuals: https://www.acmg.ca/03public/resources/publications.aspx

Association of Mountain Guides: www.acmg.ca

David Thomson Via Ferratas: www.viaferratacanada.com

Mike Adolph Email: