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Dental A Team Podcast

Dental A Team Podcast

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This podcast is here to give dentists and all dental office team members, in EVERY position, TACTICAL and PRACTICAL TIPS to: - Be more efficient - Have more fun - Improve doctor and team communications - Eliminate frustration - And make your life easier! Jump in! We are thrilled you have decided to LEVEL UP and be part of the DENTAL A TEAM! New episodes every Tuesday, Wednesday, and Thursday.668974 Desarrollo Personal Economía Gestión Gestión y Liderazgo Éxito Personal
Episodios
  • Proof That You Need to Know Your Numbers

    Proof That You Need to Know Your Numbers
    Oct 30 2025
    Office autopsy time! Kiera and Dana review a "practice" that went from broke to success in a handful of months, and how tracking their numbers saved them. Every single office will go through a cash flow crunch at least once, so it's important to understand the right flotation devices to utilize. This could mean pulling overhead apart, identifying production and collections percentages, analyzing fixed costs, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:00) Hello, Dental A Team listeners. This is Kiera and today is a special day. I have the one and only Dana Morsell on the podcast today. And prior to this, asked her, she's gone through a few nicknames and Dana, believe it or not, I was actually thinking about this last night. No joke. I was thinking like, there's Spiffy Tiffy and there's no BS Britt. And I was like, Dana, you've been with me for a long time. Like, why have I not gotten like a good nickname for you? And like, Britty Gritty. And I was like, okay, I just like throw wise on the end of these names like Tiffy, that is their TT DM does not sound quite right. Like that's like DMing on Instagram. And so I thought like, it's just Dainey. And now you told me I to do it with a Southern draw. So it's going to be like Dainey on the far. So well. Dana (00:44) Yep, it has to have it. I feel like it reminds me so much of my dad and like it just has to have that. Kiera Dent (00:51) Well, it's my dad. grew up on a dairy farm for all the listeners. Don't worry. We have like a really good podcast today. It's an office autopsy that Dana has taken these three incredible practices, like one owner, like they went from just stress and chaos and burnout to complete an absolute just like freedom, which and Dana has done it so quickly. So we're going to get there. I'm just going to tell you about this dairy farm real fast. ⁓ my dad grew up on a dairy farm and he used to say his mom would always like, Ricky, like that's how he would call him. imagine myself on this like beautiful estate and like sweeping my porch and having this like big white porch out there. And I'm like, Dainey! So that's how I envisioned this so, you know, that's that's the vision over here So whether you like it or not, otherwise we can go back to donuts with Dana. What do you prefer? Dana (01:38) ⁓ I actually love you standing on your white porch shouting that, so we'll take it. Kiera Dent (01:41) I think it just fits and if you haven't heard other podcasts, if you haven't been with us as long, Dana has the most random stories like running her bicycle into a deer. She has so many animals. She's got kids like Dana will always come to the table with the most random stories and she whoops everybody on trivia. We play games in our company and it's always like team trivia. Dana will whoop them. So, you know, here we go Dana. Welcome to the podcast. How are you over there Dana? Special Dana? Dana (02:09) doing pretty good. Yeah, doing pretty good. think all of my wild stories and my trivia comes from like, I don't know, I just have this like weird memory thing where I can like memorize things very quickly. Even like applying for a car loan, they're always shocked that I know all of my account numbers, all of my balances down to the penny, like just off the top of my head. And so I think that that's kind of where some of that comes from. Kiera Dent (02:28) No. I didn't even know that about you. So that's also a really interesting thing to note. All right, so Dana will remember, mean, is this okay? Is it something where you can remember numbers like past past? Or is it like your banking out is just current right now, but you couldn't remember like a month ago. Dana (02:47) No, so it is past-past, but it's because I don't know, my brain does this weird, like I make a riddle out of everything and I'm constantly like, okay, well, if I run and remember something, like if it's, you know, two, three, six, I'm like, well, two times three is six. And like, I just, I don't know, create like weird connections, especially with numbers in my brain and like riddle it so that I remember it. Kiera Dent (03:07) Fascinating. Fascinating. Okay. Well, there's another random fact about Dana. So Dana is one of my absolute fave humans in the entire world. Dana, truly, I say that on the podcast and I genuinely mean it. And we have talked about it on show, off show. Dana is just a super incredible human and offices who get to work with her are so lucky. So we thought it'd be fun. Office autopsy time. If you're new to the podcast, this is where we kind of go behind the scenes. ⁓ We mash up a few practices. just so you know, you'll never really fully know exactly who it is just to keep a client patient confidentiality. But we want to highlight of things that we do in real life, because I think consulting can be ...
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    27 m
  • Your Teams Want to Be Appreciated! Here's What To Do.

    Your Teams Want to Be Appreciated! Here's What To Do.
    Oct 29 2025
    Are you starting to panic over how to reward your team for another year well done? Should you show appreciation in the first place? Kiera gives advice on how to figure out those end-of-year bonuses, parties, trips, and more, plus how not to stress about it. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript: Kiera Dent (00:01) Hello, Dental A Team listeners. This is Kiera, and I hope you're just having an amazing day. I hope you're loving your life. I hope you remember that, honest to goodness, this is such a blessing. We get to work in dentistry. How fun is that? And I just hope you remember that we are so blessed to give back to people. We're blessed to be in dentistry. Dental A Team's mission is to positively impact the world of dentistry in the greatest way possible. So that's what we're here for. And the job of this podcast is to give you tactical practical tips that elevate your mind, elevate your thinking. help your practice be more profitable, more fun, more successful. That's what we're here for. So with that today, I just thought it'd be fun. Like end of year bonuses, trips, parties, like how do you even decide what to do? This comes up often in our consulting offices, like I don't know what to do. We had an in-person mastermind meeting and I remember the doctors, there were team members there too, so we had it. Doctors and leadership team members and the doctor was like, team members, just tell us what you want. And the teams are like, we just want to be appreciated. And they're like, we know you want more than that. And so I just thought today it'd be fun to just kind of do a rift with you of what are some of ideas? What are some things you can do pros and cons? So doctors, you can work with your team of really what can I do for this end of year and what's the most powerful and hopefully just giving you some food for thought today, making this tactical for you. So when I'm looking at end of year bonuses, number one, ⁓ I hate surprises. So me as a business owner, I actually set a budget for what our end of year will be, whether it's bonuses, trips, parties, I don't care what it is, I try to set that. And right now I'm trying to release this early, so hey, you could be proactive on it, but for me, we actually have a budget for it. And then I don't like to do big expenses, that's just not my jam, I don't enjoy it, unless I'm buying like a big vehicle or something like that, that I can have an immediate write off. But even that, I try to keep my cash and just get the write off for it. So with that, when I'm doing end of year, like I said, budget it out, project it out, and then start saving. whatever month this is releasing, however many more months you've got through end of year, let's say we're going to do $5,000. We'll break that up over the next, let's say we've got five months left, save $1,000. I put mine into a high yield savings account. That way the money's there, I can spend it it's not hitting me in December when everything else is hitting me. So that's what I'm going to do is whether it's a bonus, trip or the party. Like you can set a budget, doctors, you don't have to let your team decide what you're going to do. And oftentimes I like to set that as a percentage. of what we're doing. So if I know that we're going to do XYZ and I know my overhead's at 50%, well, I could do like 1 % or 2 % of that. That way my overhead's at 51 or 52 % with this cost, right? That makes it really nice and easy. And then I'm going to be able to figure out the budget from there. So that's one piece. Or you can just say, I want to do $5,000 or I want to do this. Or like, let me look this up if we want to do a trip or a party, let me figure this out. So for our team, we figured it out. This is how much we spend every single year per number of team members. I can then plug that into my projections for the next year. So I know based on the size of the team, where we're going, how much this is going to cost us, it's really going to help you then just budget it out. And I think knowing the budgets, putting it into our projections, then we're not getting these psycho surprise expenses. This is hopefully going to help you not cry in December, because so many offices are like, I had the worst December. And I'm like, well, yeah, we have all the holiday time. We're not doing as much dentistry. And we get hit with all the expenses. Double, triple, quadruple whammy. not a super fun month. So let's cut the crying in December and make this easy. Now, how do I decide if it's going to be a bonus, a trip or a party? Well, that depends on your team, depends on what you're doing it for. What's our why behind your, why you're doing this? What do you want to achieve out of this is really something I want you to look at of why are we doing this? So for some people it's like, Hey, we set this huge lofty goal. So we're going to do a ...
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    12 m
  • The Secret to Success With Perio

    The Secret to Success With Perio
    Oct 28 2025
    Tiff and Dana discuss how to achieve full team alignment on periodontal policies and protocols, even when it's the last thing you feel like doing. Their tips include which habits to build upon, which templates for conversation with the patient are most educational, maintaining team alignment, and more. Episode resources: Subscribe to The Dental A-Team podcast Schedule a Practice Assessment Leave us a review Transcript The Dental A Team (00:00) Hello Dental A Team listeners. We are back with you with us today I have Ms. Dana and I'm so excited to do these podcasts. I have podcasts all day I have podcasts with you Dana. I podcast with Britt today I never get Britt on these suckers anymore and then I think I'm Kristy later, too So it is a whirlwind of podcasting day. Thank you for letting me, you know Just bust it out and get all of you guys here today I'm really excited. I'm really excited for the one we just did. We record these just kind of like back to back to back just so you guys know in case you were wondering how this actually happens. We're not live right now. I wish we were. That'd be super cool. But it'd be really time consuming at the same time. But we just did a really fun one. I'm excited for them to hear about it. Dana though, I haven't asked you lately just how's life. had, it sounds like a full weekend of kiddos sports. Dana (00:54) Mm-hmm. The Dental A Team (00:54) ⁓ But you personally, you guys, talked about consistency in this last one. And you personally, you have some of the best consistency that I've ever seen anyone maintain. So number one, I think my big question that might be on everyone's mind is why? How do you maintain that consistency? You show up for everyone, but you still show up for yourself. You still do your workouts. You still make sure that your path for your own health is one of the most important aspects of your life. So Dana, how do you maintain that? Dana (01:29) Yeah, I think that just I learned early on in life, right? Like, especially with my health, like I had a point in my life where my health cup was pretty much empty and I had nothing to pour from. And so I just promised myself when I made it through that, that like, I would always prioritize keeping that like as a priority. And ⁓ it's just something that like, I've shown up for for myself. ⁓ And to like, because I've shown up, it just, I don't know, like it just keeps me saying it makes me a better mom, it makes me a better friend, it makes me a better partner, it makes me like, just better in so many ways, because I do take that space. And I don't always like, there's guilt, for sure that I do it and that I take the time and that you know, like I put other things aside to do it. But I think what it like, reaps and benefits and rewards for me outweigh those things. And so I'm truly on to the point now where I have kept it so consistent that when I fall off I feel terrible. The Dental A Team (02:43) Yeah, yeah, that's the real deal now. Yeah, I love that. I think that the things you pointed out there just your why is big enough. And I think a massive reminder to everyone that typically for a human being to make a change in life, it has to be hard enough. Like, we don't change things that don't feel like they're not working, right? That haven't like sprung up as a quote unquote, like broken piece of life yet, right? Like however you want to word it. If it's not hurting, we don't typically think, we're not thinking about it. If it's not hurting, we're just not thinking about it. So why are we addressing things we're not thinking about? So when it finally does get bad enough, I think I had a similar story, not the degree of health, but a similar instance where it was just like I hit the spot where it's like I actually don't have a choice. I either take care of myself or my health continues to deteriorate. So was honestly, it was easy at that point. So it's interesting because it's so easy, I think for us from the outside, especially for you and I for fitness and health, like I think you and I have, I can imagine you're the same like my whole life. It's been in my, it's been in my being for as long as I can remember. So it was very easy to see that in myself and to see that in my life and to see where. the consistencies or the inconsistencies are, but it's interesting to take a step back and see how relatable it is to just so many aspects of life. And if we applied those same steps and processes, the same thought to other aspects of life, how different things could look. And we narrow that focus because I think fitness and health just like, I don't know, I feel like it's like a box to check instead of like, away and for you and I like it's a way especially for you and so it's just gives you the template for other areas which I think for us makes a lot of times consulting fun. I think it's more fun and it's a little bit easier for us to sometimes see the ...
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    25 m
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