• How well are you coaching your hotel teams? | with JC Thompson

  • Jul 10 2024
  • Duración: 26 m
  • Podcast

How well are you coaching your hotel teams? | with JC Thompson Por arte de portada

How well are you coaching your hotel teams? | with JC Thompson

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  • Resumen

  • In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and JC Thompson, Founder and CEO of Pursuance, step into the world of performance coaching — exploring what it means to be a good coach for your hotel staff, especially for reservations departments. Thompson describes the pitfalls of traditional performance coaching methods on staff morale juxtaposed with performance coaching that centers hotel data application and group positivity. Listen in for a fresh perspective on how you can improve your team’s overall productivity, meet industry standards and criteria, and use your guest data to boost team confidence.
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