Hotel Moment Por arte de portada

Hotel Moment

De: Revinate
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  • Resumen

  • Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we speak with hospitality professionals who have a real sense of what it’s like to work in this industry and what the direction of travel and consumer trends mean for the world right now. Technology is changing the hotel industry faster than we know. Tune in to the show to discover more about how the latest developments in AI and other technologies are shaping hospitality, and enjoy hearing from our community of hoteliers.
    Copyrights © 2024 All Rights Reserved by Revinate
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Episodios
  • Is NOI the only thing that matters? | with Joe Pettigrew

    Is NOI the only thing that matters? | with Joe Pettigrew
    Jul 17 2024
    In this episode of Hotel Moment, Karen Stephens chats with Joe Pettigrew, the Chief Commercial Officer at EOS Hospitality. Joe shares insights into his role at the organization, one of the fastest-growing hotel investment and management companies in the US, and their approach to managing unique and independent properties. They explore why NOI is the most important metric for the success of any hotel.
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    26 m
  • How well are you coaching your hotel teams? | with JC Thompson

    How well are you coaching your hotel teams? | with JC Thompson
    Jul 10 2024
    In this episode of the Hotel Moment podcast, Karen Stephens, Revinate CMO, and JC Thompson, Founder and CEO of Pursuance, step into the world of performance coaching — exploring what it means to be a good coach for your hotel staff, especially for reservations departments. Thompson describes the pitfalls of traditional performance coaching methods on staff morale juxtaposed with performance coaching that centers hotel data application and group positivity. Listen in for a fresh perspective on how you can improve your team’s overall productivity, meet industry standards and criteria, and use your guest data to boost team confidence.
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    26 m
  • How to book revenue even when climate derails the guest experience | with Nick Cavanaugh

    How to book revenue even when climate derails the guest experience | with Nick Cavanaugh
    Jul 3 2024
    In this episode of Hotel Moment, host Karen Stephens is joined by Nick Cavanaugh, Founder and CEO of Sensible Weather. Together, they discuss the technical and financial aspects of providing a weather guarantee and how Sensible partners with hotels and booking platforms to integrate this service seamlessly into the booking flow. They also touch on the increased demand for travel insurance post-COVID, Sensible Weather's strategic partnership with AMEX Ventures, and their plans for expanding their services within the hospitality and outdoor travel sectors.
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    22 m
Gestión Economía Política y Gobierno
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