Eventually, most successful practices hit a certain kind of ceiling.

Caseloads are full. Marketing falls off. Systems strain.

And growth? It stalls… or starts to feel like it would break everything.

So today, Chris McShanag shares a new way of thinking about remote support — not as a way to offload tasks, but as a way to expand capacity.

So interesting - because he even challenged my thinking a bit! 🤔

When we think about hiring, we focus on tasks like…

• Billing
• Scheduling
• Phone calls
• Filing paperwork…

You know - admin.

What we don’t consider is:

→ using support to drive referrals (totally new idea!).
→ staying in consistent contact with your network.
→ building systems that allow your practice to grow without burning you out.

Whoa.

Whether or not you ever go that far - there’s something important here.

Is a limited perspective limiting your success???

If so, that may be costing you more than you know - in time, energy, and missed opportunities.

That’s where I want to go with this.

(And hey - if this gets you thinking about what might be possible in your practice with the right support — take a look at the IP360 Scorecard. It’s an easy way to assess where your next best move might be.)

WHAT YOU’LL HEAR IN THIS EPISODE

• The difference between relief hiring and growth hiring.
• What it actually means to have “capacity” in your practice (and why that matters more than you think.)
• How overwhelmed systems cost you clients and limit your influence.
• The concept of $100/hour work vs. $10/hour work — and how to shift that balance.
• What to think about before you hire anyone (especially if you’re doing this on your own.)

Because here’s the thing.

If you’re the bottleneck — even in small ways — your growth will always be limited by your capacity.

On the other hand, with the right hiring strategy, you could build something that can hold the level of work you say you want. That means more space, more stability, and more sustainable growth … without having to kill yourself in the process.

Worth considering, don’t you think?

Give this a listen.

~Wendy

P.S. Don’t forget! Check out your free copy of the IP360 Scorecard. Could be super helpful!

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TODAY’S GUEST: CHRIS McSHANAG

Founder and CEO of Virtual Teammate, Chris has guided over 2,500 virtual professionals to thrive in organizations worldwide, supporting more than 600 clients. His mission is to transform the virtual assistant industry by creating seamless, supportive, and valuable experiences for both clients and assistants. Passionate about building real partnerships, he believes the future of healthcare and business is virtual, scalable, and limitless. His leadership sets new standards in virtual staffing and operational excellence.

WEBSITE: www.virtualteammate.com

SOCIALS: Linked In, Instagram

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
Wendy@WendyPittsReeves.com

In the last couple of episodes, I spoke with two very different guests — Rachel Robertson and Emma Lagerlow – two very different women doing very different things on completely opposite sides of the world.

And yet, as I thought about those conversations - I couldn’t help but notice something they had in common. In fact, I noticed a pattern that I think I’ve seen among many of the outstanding guests I’ve had here on the show.

Both of these entrepreneurs are continuously evolving their work to match their life.

Something we all know we need to do - and often don’t.
Something that sounds so simple.
So reasonable.

Something that is so much harder than it looks. :)

So in this episode, you’ll hear:

• The subtle pattern behind sustainable success in private practice.
• Why even high-capacity, driven professionals still get stuck. (#nojudgementzone)
• Why insight doesn’t always lead to action, and progress can feel so elusive…
• What it really takes to change something that’s “working well enough”. 🤨
• A simple way to identify where your practice may no longer fit your life.

You’ll hear why so many smart, capable clinicians stay stuck — not because they don’t know what to do, but because what comes next requires more than just getting clear…

And my hope is that by the end of this reflection, you’ll be able to recognize your own “growth edge,” and begin moving forward with more intention, courage, and support.

If this episode resonates with you — if you can see the place where something in your practice just doesn’t fit anymore — this is exactly the kind of work I help people sort through in a Quick Start Consult.

You really don’t have to figure this out alone.

Learn more or schedule yours here.

And let’s get you moving again.

~Wendy

P.S. Insight is powerful. But insight + strategic, aligned support? That’s where magic happens, and real momentum begins…!

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RESOURCES

• Quick Start Consult: If you’re ready to get out of your own way, this 1:1 coaching work session could make all the difference. Learn more here ➜ https://www.wendypittsreeves.com/consult.
  
  
• Mind Over Money™
  A lot of my clients start with this little gem. One of my most popular courses, open just in time to help with tax season stress! Develop a whole new abundance mindset with inspiration AND strategy in just 5 minutes a day for 31 days. (You’ll thank me later. 😎)

Use the promo code: Ideal50 to get $50 off. (Sweet!)

Learn more at www.WendyPittsReeves.com/mind.

• Want to be a Guest on Ideal Practice™? Submit your application here: https://www.wendypittsreeves.com/guest-application

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
Wendy@WendyPittsReeves.com

It’s easy to think that once your practice is “working”… everything else will fall into place.

But what if success is actually where things fall apart - but in a quiet way you may miss?

Today, wealth coach and author Emma Lagerlow talks with us about the 5 Pillars of True Wealth — and why so many practice owners lose themselves right when things start going well.

In this episode, you’ll hear…

• Why even “doing well” in your practice can still leave you feeling tired & depleted.
• The 5 pillars of true wealth – and how they actually show up in real life...
• The most common place practice owners drift out of alignment. 🫣
• How burnout can sneak up on you — even when you love your work.
• Simple, practical ways to ground yourself and protect your energy - daily.

We’ll also talk about why self-care isn’t a luxury — that it is in fact one of the responsibilities of leadership – so you can build a practice that actually supports your life instead of taking it over!

If this episode stirred something for you — that moment of “yeah… something’s off” — don’t ignore it.

That’s often the point when healthy change (and real growth) begins.

And hey - if money, your capacity to serve, or the overall sustainability of your business are part of what’s feeling tight, I can help. Take a look at my mini-course, Mind Over Money™ below — it’s one of the simplest ways to start getting your footing back. (And you’ll love the journal I’ve added to it!)

Breathe…. k?

~Wendy

P.S. You don’t need a total life overhaul. Emma and I talked about her “15 Minute Fix”. How about trying that first? :)

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TODAY’S GUEST: EMMA LAGERLOW

Emma Lagerlow, a wealth and mindset coach, author, and host of the “It’s a Mindset” podcast, helps women bridge the gap between inner worth and outward success.

Through her work, Emma guides individuals to deepen self-knowledge, strengthen self-trust, and build lives that feel purposeful, abundant, and aligned with their values.

Drawing on her own journey through reinvention, family life, and entrepreneurial growth, she brings warmth, clarity, and practical insight to conversations about identity, resilience, and intentional living.

Emma lives in Sydney, Australia with her family and speaks globally on mindset, wellbeing and meaningful success.

Her book: Worthy and Wealthy

Her website: https://www.emmalagerlow.com/

Her podcast: It's a Mindset

Social:

• https://www.instagram.com/emmalagerlow/
• https://www.facebook.com/emmalagerlowcoach
• https://www.linkedin.com/in/emma-lagerlow-4a2849/

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Mind Over Money™

One of my most popular courses, open just in time to help with tax season stress! Develop a whole new abundance mindset with inspiration AND strategy in just 5 minutes a day for 31 days.

And now, you’ll ALSO get a custom designed digital journal my students tell me they love! Try this. You’ll thank me later. :)

Use the Promo Code “Ideal50” to get $50 off. (Sweet!)
Learn more at www.WendyPittsReeves.com/mind.

Support the show

Wendy Pitts Reeves, LCSW
Host, Ideal Practice
Private Practice Coach and Mentor

www.WendyPittsReeves.com
Wendy@WendyPittsReeves.com