In this episode, Tracey Newman and Dan Bentley discuss the common challenges organisations face in trying to innovate, such as lack of resources, risk aversion, and difficulty measuring impact. Dan and Tracey share a "secret" that successful leaders use to create innovative and impactful organisations - focusing on building a collaborative, innovative culture rather than just individual projects.

Here is a taste of what Tracey and Dan cover in the conversation:

• Why innovation is elusive for many organisations, despite its importance
• Leaders face challenges such as overload, lack of resources, and pressure for short-term outcomes
• Common challenges to innovation include lack of training, risk aversion, and difficulty measuring impact
• To create innovative and impactful organisations, leaders should:
  • Enable information flow and provide resources to empower employees to innovate
  • Focus on creating a collaborative and innovative culture, rather than just individual projects
  • Establish a big goal or reason for the organisation to innovate
  • Provide creative leadership, client-centred collaboration, and empower people to innovate

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss the difference between innovation and continuous improvement in organisations. The hosts emphasise that the terminology is less important than the focus on making positive changes and improvements that benefit the clients or people being served, whether through solving problems or pursuing new opportunities.

Here is a taste of what Tracey and Dan cover in the conversation:

• Innovation is defined as making things better than they are, with a focus on positive change for clients/residents.
• Continuous improvement vs innovation terminology doesn't matter, the focus should be on building adaptable, resilient organisations.
• Opportunities for innovation can come from identifying areas where technology or processes can be improved.
• Understanding current processes is important to identify opportunities for innovation.
• Innovation can lead to new things or improvements on existing things, with the goal of amazing clients.
• The focus should be on making a positive impact on people's lives through continuous improvement and innovation.

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey Newman and Dan Bentley discuss how organisations can share decision-making at different levels, including strategic, program/service, and individual levels, in order to better meet the needs of clients and stakeholders they support through more inclusive and collaborative processes. Practical tips are provided on setting up structures and processes to facilitate shared decision-making.

Here is a taste of what Tracey and Dan cover in the conversation:

• Sharing decision making at all levels of organisation is essential for client centricity and business success.
• Sharing decision making with clients leads to better services and improved resource allocation.
• Organisations should involve people with lived experience in decision-making to ensure strategy is informed by their needs and perspectives.
• Boards can reduce pressure by involving stakeholders in decision-making, leading to more sustainable and informed strategies.
• Organisations can use various models, such as advisory boards or rotating groups, to incorporate diverse perspectives.
• Good stakeholder engagement involves utilising existing groups and resources, making it easy for people to participate.
• Sharing decision-making in organisations to improve services.
• Importance of pre-planning and flexibility in designing services that meet individual needs.
• Co-creating services with clients for better outcomes.

Links from the episode:

• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here