Loyalty Summit Global Chair David Feldman chats with with loyalty industry veteran Dave Andreadakis, Chief Growth Officer at BWM to talk about generational differences amongst loyalty program members, and some of the challenges facing loyalty program managers in 2024.

Loyalty Summit Global Chair David Feldman sat down with Dave Canty, SVP and Head of Loyalty at Bilt Rewards to talk about Bilt’s expansion since launching only a couple of years ago, and what plans are on the horizon.

Loyalty Summit Global Chair David Feldman chats with Phil Hawkins about Flybuys, coalition loyalty programs, and Phil’s insights learned from a long career in loyalty.

In Episode 21, Loyalty Summit Global Chair David Feldman sat down with Troy Liu and Bart Welch from PointsYeah.com to discuss the reasons behind their development and launch of PointsYeah.com and how they are trying to solve the challenges of reward search.

In Episode 20, Loyalty Summit Global Chair David Feldman sat down at the recent Loyalty Summit in London with Nik Laming, Founder & CEO of Loyalty ConnectOS, and former Head of Loyalty at Cebu Pacific.

Join David and Nik as they discuss member benefits, and the importance of recognizing elite members.

In Episode 19, Loyalty Summit Global Chair David Feldman sat down at the recent Loyalty Summit in London with Dr. Nejib Ben-Khedher who is the Divisional Senior Vice President of Emirates Skywards.

Join them for a fascinating discussion covering the future of technology in loyalty programs, the competitive environment for Emirates Skywards, maintaining member engagement, and the buzzword of personalization.

In Episode 18, Guest Host Nik Laming sat down at the recent Loyalty Summit in London with Ben Lipsey who is the Senior Vice President of Customer Loyalty and the Head of Flying Blue at Air France-KLM, to talk about loyalty trends and current developments at Flying Blue.

In Part 2, Pekka Antila, Head of Loyalty at Finnair, chatted with Nik about loyalty trends and current developments at Finnair.

In Episode 17, Loyalty Summit Global Chair David Feldman sat down at the recent Loyalty Summit CXM in Copenhagen with Stephen Barr who is the Senior Vice President of Data and Algorithms at Kognitiv.

Stephen and David discussed AI, buzzwords, and practical applications for Loyalty Program Managers.